Exploring Leadership, Mangement, and Mentorship in Open Source

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Exploring Leadership, Mangement, and Mentorship In Open Source Charlie Robbins  FullStack London 2017  July 14th, 2017

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Hello There. Why Get Started. Let’s

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What am I going to talk about? 3 1 What is Open Source, practically speaking? 2 Open Source methodology, by default. 3 On Value Systems and incentives. 4 Moving mountains of code vs. the long tail in Open Source 5 Bottle your own lightning

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4 What am I NOT going to talk about?

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4 Open Source Foundations Standards Bodies Open Source Licensing What am I NOT going to talk about?

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Who am I? Just

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@INDEXZERO GITHUB TWITTER

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UX PLATFORM ENG. DIRECTOR FORMER BOARD MEMBER, NODE.JS FOUNDATION FORMERLY FOUNDER at NODEJITSU

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Creator of … winston forever http-proxy nconf

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Creator of … winston forever http-proxy nconf and literally hundreds more

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npm i -g footage \ && footage indexzero

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npm i -g footage \ && footage indexzero 38 MILLION … … LAST MONTH

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I know a few things Basically

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I know a few things Basically Open Source about

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What is Open Source… … practically speaking?

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What is Software Development?

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What is Software Development? … well … good question …

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… trust me. I know this feel. … Software Development …

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  Reliability & Ops New Feature Requests Technical Debt Planning Support Meetings EMAIL

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A N D P E O P L E P E O P L E lots of

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Junior?  Senior? Product Manager Ops / ITSec Project Manager Engineer UX Designer Individual Contribut or Program Manager Engineeri ng Manager

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Process Process lots of

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What then is Open Source… … practically speaking?

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(Different) Process Process but still lots of

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DECISION MAKING 1 CONTRIBUTIONS 2 RELEASES 3 SUPPORT 4

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DECISION MAKING 1 CONTRIBUTIONS 2 RELEASES 3 SUPPORT 4 AND SO MANY MORE PROCESSES … PROCESS!

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A N D P E O P L E P E O P L E even more

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“Every good work starts by of software scratching a developer’s personal itch”

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In other words: no specialization by default there is

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Open Source BY DEFAULT methodology

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See… happened was what had

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IN EARLY 2015 WAS acquired by

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IN EARLY 2015 WAS acquired by thinking … I was At the time

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What is Open Source…

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What is Open Source… … on a company scale?

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Practically Open Source implementing at

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Any UI Platform single-point of failure is a for both customer experience A N D developer experience

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All of requests are these coming (mostly) from other JavaScript developers

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Thrown fence over the

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W H Y should work be any different?

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Any organization that designs a system (defined broadly) will produce a design whose structure is a copy of the organization's communication structure. — Melvyn Conway, 1967 “ BETTER KNOWN AS CONWAY’S LAW

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Code OWNERSHIP anti-pattern is an for any organization

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open source what would do?

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open source what would do? TRY TO MAKE EVERYONE A CONTRIBUTOR

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It all starts with support.

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It all starts with support. treat contributors team members We like

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and onboarding using Slack & Github Code reviews, ad-hoc Q&A,

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and onboarding using Slack & Github Code reviews, ad-hoc Q&A, If you time to contribute can make

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and onboarding using Slack & Github Code reviews, ad-hoc Q&A, If you time to contribute can make then your problems are our problems

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When you are done & the PR is merged

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take over bug fixes other support We and When you are done & the PR is merged

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Modularity helping is really

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Shifting towards contribution-based a model is

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Shifting towards contribution-based a model is fundamentally changing HOW work is done at GoDaddy.

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0 15 30 45 60 Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017 Contributors New Contributors Total "Inner Source" has proven 43 VERY effective.

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0 15 30 45 60 Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017 Contributors New Contributors Total "Inner Source" has proven 43 VERY effective. Growth of more than linear! contributors is

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value systems On and incentives

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are YOU doing YOU are doing? Why what

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JUST HOW people do

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JUST HOW people do get BETTER?

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mentors Everyone someone else

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We make decisions value-based

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recognition  matters How vs. what is recognized

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Creator Paradox of maintainer vs.

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all contributors Accept that create value

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all contributors Accept that create value kentcdodds/all-contributors IT’S NOT JUST ABOUT CODE.

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prioritize being INCLUSIVE TO basically everyone

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HAVE A CODE conduct of policy

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HAVE A CODE conduct of policy TL;DR? READ THIS AND USE IT. contributor-covenant.org

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OMG DO IT

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OMG DO IT YES, RIGHT MEOW! right meow!

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It’s all about CONFLICT RESOLUTION

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It’s all about CONFLICT for serious… RESOLUTION

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“

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Every Open Source governance model is a shallow wrapper (defined broadly) to a basic conﬂict resolution strategy. — Me? I guess? Today? “

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Every Open Source governance model is a shallow wrapper (defined broadly) to a basic conﬂict resolution strategy. — Me? I guess? Today? PLEASE DON’T CALL THIS A LAW “

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Every Open Source governance model is a shallow wrapper (defined broadly) to a basic conﬂict resolution strategy. — Me? I guess? Today? PLEASE DON’T CALL THIS A LAW IT’S JUST HUMAN NATURE “

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Moving mountains of code? of

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Let’s talk about GOVERNANCE

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B D F L Simple?

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Democracy. meritocracy N O T

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Meritocracy a lie is

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Meritocracy a lie is MERITOCRACY COMPLETELY IGNORES BASIC POWER & SOCIAL DYNAMICS INHERENT IN all human relationships

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about we just COMMITTEE  BASED? How say

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WITH THE EXCEPTION OF A “CLASSIC” BDFL STRUCTURE IT’S ALL COMMITTEES source: Harvard Law School, ‘17

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SERIOUSLY. THIS IS WHAT APACHE CONSIDERS “MERITOCRACY” source: Harvard Law School, ‘17

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SERIOUSLY. THIS IS WHAT APACHE CONSIDERS “MERITOCRACY” source: Harvard Law School, ‘17 Hierarchy implicit I S

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source: Harvard Law School, ‘17

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source: Harvard Law School, ‘17 SIMILAR TO BUT NOT EXACTLY NODE.JS’ GOVERNANCE MODEL

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source: Harvard Law School, ‘17 SIMILAR TO BUT NOT EXACTLY NODE.JS’ GOVERNANCE MODEL Let’s talk about COMMITTEES?

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IMPLICATIONS lazy consensus of

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IMPLICATIONS lazy consensus of /** ‘contributor’ !== ‘martyr’ **/

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The long tail Open Source of … the average project is TINY.

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Moving mole-hills of code. of

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Guess what? It’s GOVERNANCE again

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HOT POTATO the classic governance model

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ANARCHY the UK not in

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ANARCHY the UK not in maybe on the Internet

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burnout Coping with

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LEARNING handle growth to effectively

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LEARNING handle growth to effectively gets EASIER. I PROMISE IT IS TRUE.

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ABANDONDED? is this project is an anti-pattern

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Turns out that: PUBLIC SHAMING does NOT work

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Bottle lightning your own

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a mountain with moving Help

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Build molehill your own or a hundred!

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WHEN IN DOUBT disconnect from it

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WHEN IN DOUBT disconnect from it it is just software

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{github, twitter}.com/indexzero THANKS. Q&A TIME. MAY THE SOURCE BE WITH YOU