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The Value of Global Inclusive Design Practices Alina Butolina

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Acknowledgement of Country I would like to acknowledge the Traditional Custodian of the land we meet on today, the Gadigal People. I would like to pay my respects to their Elders past and present. I extend that respect to Aboriginal and Torres Strait Islander peoples here today.

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Inclusive Design???

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In this presentation • Clarify what inclusive design is • How to practice it • Benefits of inclusive design

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Definition Inclusive design is design that considers the full range of human diversity with respect to ability, language, culture, gender, age and all other forms of human difference.

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Diversity is a number Inclusion is a process Equity is an outcome

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How do we design for everyone?

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Designing for everyone

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Human-centred design approach Persona B Persona A

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Inclusive Design

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Products & services put through the lens of the most complex experiences will challenge your product and make it better

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Solve for one, and extend to many

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Solve for one, and extend to many

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Solve for one, and extend to many

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Solve for one, and extend to many

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ID in the design process

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Where to practice ID

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Multi million dollar design mistake $4.4 billion

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Multi million dollar design mistake $336 million

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Multi million dollar design mistake $336 million

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The benefits

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What are the benefits? Enhances Reputation & Builds Trust Drives Innovation and Creativity Enhances Customer Experience Opens New Markets

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Enhances Customer Experience Accessible game controllers

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Opens New Markets Audiobooks

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Enhances Reputation & Builds Trust Uber Safety Feature

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Drives Innovation & Creativity • Game changing designs • Questions the norms • Making people feel valued, respected and seen

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Where to start

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Resources Books Podcasts

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How can you incorporate ID? Pilot Process change Connecting to communities Awareness & buy-in

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One takeaway from today By considering people that have the most unique experiences we can elevate the quality of our designs.

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Questions

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Thank you