How to Scale Cloud Adoption whilst building a world class Developer Experience

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How to Scale Cloud Adoption whilst building a world class Developer Experience (DevEx) Presented by: Hibri Marzook • Principal Consultant Ruchir Sanghavi• Account Principal

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2 Hibri Marzook Principal Consultant Helps teams using ideas using technology. Likes the challenge of using Public Cloud and Continuous Delivery to help teams deliver at a sustainable pace. Likes to use systems thinking to navigate the challenges of complexity @hibri www.hibri.net

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3 Ruchir Sanghavi Account Principal Helps build a great engineering culture. Has a passion for how Developer Experience can accelerate Public Cloud Adoption to help teams adapt. Advocate for adopting best engineering practices and enabling transformation with a DevOps, Agile and Lean approach @ruchirsanghavi

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What is DevEx? Developer Experience (DevEx) point-of-view forces the organisation to focus on the developer journey to optimise software delivery, and tackle productivity.

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Look Ma! No hands

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Who are the Devs in DevEx? ● Do you build the platform? ● Do you build on top of the platform? ● Do you operate the platform? ● Do you build/run/own things that run on the platform? 6

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The Wall of Confusion

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Impact of a poor DevEx Cochran (2021)

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Developers will ﬁnd a workaround to help them deliver Make it easier for devs to do the right thing, safely 9

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1. Understand boundaries and interactions

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Understand the boundaries

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Understand Team Interactions

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Build your shared responsibility model

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Shared responsibility in action

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2. Enable Continuous Delivery by default

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The Walking Skeleton https://www.ﬂickr.com/photos/liverpoolhls/ “A Walking Skeleton is a tiny implementation of the system that performs a small end-to-end function. It need not use the ﬁnal architecture, but it should link together the main architectural components. The architecture and the functionality can then evolve in parallel” Alistair Cockburn 18

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19 Deploy all the way to a Production environment

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Get to Real Users Quicker. Only Prod Matters 20 https://twitter.com/copyconstruct/status/974530841190608897

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Pay attention to .. ● Time spent on-boarding ● Time spent waiting between transitions to environments ● Cycle times ● Number of times a team has to interact with another team 21

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3. Pay attention to feedback loops

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The Simplest Feedback Loop is a Conversation 24

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Optimize Feedback Loops, Not Pipelines 25

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4. Enable discovery, visibility and self-service

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Give Developers Visibility ● Don’t lock developers out of the Cloud Portals ● Provide sandboxes for devs to play around ● Read only access to production environments ● Access to metrics, alerts and non-sensitive logs ● Allow teams to make their own dashboards 28

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Leverage RBAC

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Use developer portals

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Scaling Cloud Adoption and DevEx

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What makes a Good DevEx? ● A good DevEx reduces the friction in using Cloud (and entire route-to-live!), in the context of your org ● Encourages exploration of Cloud features ● Developers bring what they learn outside, into the org ● There is always a safe, fast path to deliver business value for end customers

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Enabling Developers -The important bits ● Add guardrails - not roadblocks ● CI/CD - faster feedback loops ● Safe innovation space - trial and fail-fast ● QE Strategy - automation in testing ● Communities of Practice - culture of learning ● Start small - State of DevOps 2019: Templating methodology is one of the most successful in Transformation

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A good Developer Experience creates an environment of psychological safety

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A good Developer Experience reduces the cognitive load for a team

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References Cochran, T. (2021) Maximizing Developer Effectiveness. Available at: https://martinfowler.com/articles/developer-effectiveness.html (Accessed: January 11, 2021)

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Questions? 37

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