TRANSFORMATIONAL LEADERSHIP IN TESTING 

Where Organisations Are Today… 2 Diverse Skills & Competencies Division Of Responsibilities Ability To Scale Last Mile Consultants Technology Solutions Pvt. Ltd. Innovation Bubbles Diverse Engagement Models Process Orientation 

What Our Clients Demand… 3 Skin In The Game Execution Excellence – No Second Chances Solution Mindset Last Mile Consultants Technology Solutions Pvt. Ltd. Innovation in Service Delivery, Pricing Being Ahead Of The Knowledge Curve Transparency In Transactions 

The Traps Ahead… 4 Delivering Value To The Business Commoditization Speed Of Change Last Mile Consultants Technology Solutions Pvt. Ltd. Speed Of Change Lack Of Proactive Innovation Crucibles People Skills, People Behaviour, People Growth 

What Skills We Need… 5 Envision Strategy Inspire & Motivate Disruptive To Innovate Last Mile Consultants Technology Solutions Pvt. Ltd. Into The Skin Of The Customer Risk Taking Abilities Technical & Domain Expertise 

The Traits We Need To Develop 6 Challenge the status quo Set Innovation goals rather than improvement goals Set Standards of excellence not standards of performance Last Mile Consultants Technology Solutions Pvt. Ltd. Set Standards of excellence not standards of performance Set Capability enhancement goals not isolated pockets of skills Advisors Not Doers 

Final Thoughts… 7 Are you A leader whose behaviour is a role model Do you Inspire & Motivate your teams to the vision? Do you Question existing practises and set yourself new goals? Last Mile Consultants Technology Solutions Pvt. Ltd. Do you Question existing practises and set yourself new goals? Do you Support creativity and innovation, and look at new ways to make decisions? Do you Develop your team’s capabilities through mentoring and coaching? 

What You Could Head Towards… 8 Customer Innovation Crucibles Partner Rather Than Vendor Last Mile Consultants Technology Solutions Pvt. Ltd. Incremental Positive Step Changes High Performance Teams Customer Aligned Differentiated Services 

Thank You 9 Last Mile Consultants Technology Solutions Pvt. Ltd.