Link
Embed
Share
Beginning
This slide
Copy link URL
Copy link URL
Copy iframe embed code
Copy iframe embed code
Copy javascript embed code
Copy javascript embed code
Share
Tweet
Share
Tweet
Slide 1
Slide 1 text
PASSING THE CONSOLE Fostering the Next Generation of Ops Professionals Alice Goldfuss @alicegoldfuss
Slide 2
Slide 2 text
Hello! I’m Alice. I’m an SRE with too much free time.
Slide 3
Slide 3 text
Operations
Slide 4
Slide 4 text
Operations Software Engineer
Slide 5
Slide 5 text
Operations Tech Support Software Engineer
Slide 6
Slide 6 text
Film
Slide 7
Slide 7 text
“Expert” ->
Slide 8
Slide 8 text
Questions for the Audience
Slide 9
Slide 9 text
Dev
Slide 10
Slide 10 text
Dev
Slide 11
Slide 11 text
Dev
Slide 12
Slide 12 text
Dev
Slide 13
Slide 13 text
Ops
Slide 14
Slide 14 text
Ops
Slide 15
Slide 15 text
Ops
Slide 16
Slide 16 text
Ops
Slide 17
Slide 17 text
Why?
Slide 18
Slide 18 text
No content
Slide 19
Slide 19 text
No content
Slide 20
Slide 20 text
#serverless #NoOps
Slide 21
Slide 21 text
Options 1. What should we teach? 2. Who should we teach? 3. How should we teach?
Slide 22
Slide 22 text
Options 1. What should we teach? 2. Who should we teach? 3. How should we teach?
Slide 23
Slide 23 text
Tools Culture
Slide 24
Slide 24 text
Tools
Slide 25
Slide 25 text
No content
Slide 26
Slide 26 text
No content
Slide 27
Slide 27 text
No content
Slide 28
Slide 28 text
No content
Slide 29
Slide 29 text
Your tools don’t matter
Slide 30
Slide 30 text
No content
Slide 31
Slide 31 text
No content
Slide 32
Slide 32 text
No content
Slide 33
Slide 33 text
Culture
Slide 34
Slide 34 text
No content
Slide 35
Slide 35 text
LOL
Slide 36
Slide 36 text
BEWARE OF BOFH
Slide 37
Slide 37 text
No content
Slide 38
Slide 38 text
Be curious
Slide 39
Slide 39 text
• What’s this log message mean? • How does this protocol work? • Who is this user on my system?
Slide 40
Slide 40 text
No content
Slide 41
Slide 41 text
Build strong systems
Slide 42
Slide 42 text
• What if we need to failover the database? • What if the cron job fails? • What if we get a spike in traffic?
Slide 43
Slide 43 text
No content
Slide 44
Slide 44 text
Serve your users
Slide 45
Slide 45 text
• Keep things patched • Work with them on dev goals • Build automated infrastructure to take yourself out of the equation
Slide 46
Slide 46 text
• Protect them from themselves
Slide 47
Slide 47 text
No content
Slide 48
Slide 48 text
No content
Slide 49
Slide 49 text
“No, because” -> “Yes, but”
Slide 50
Slide 50 text
No content
Slide 51
Slide 51 text
No content
Slide 52
Slide 52 text
1. Be curious 2. Build strong systems 3. Serve your users
Slide 53
Slide 53 text
No content
Slide 54
Slide 54 text
No content
Slide 55
Slide 55 text
Options 1. What should we teach? 2. Who should we teach? 3. How should we teach?
Slide 56
Slide 56 text
Options 1. What should we teach? 2. Who should we teach? 3. How should we teach?
Slide 57
Slide 57 text
Dana Lawson
Slide 58
Slide 58 text
Kelsey Hightower
Slide 59
Slide 59 text
Charity Majors
Slide 60
Slide 60 text
Support
Slide 61
Slide 61 text
• Good troubleshooters • Fast learners • Familiar with different systems
Slide 62
Slide 62 text
Bootcamp dev
Slide 63
Slide 63 text
• Already know the basics • Mutually beneficial • Worst case: sympathy
Slide 64
Slide 64 text
IT
Slide 65
Slide 65 text
• Understand systems • Understand users • Can seem *too* easy
Slide 66
Slide 66 text
Look farther
Slide 67
Slide 67 text
Be curious Build strong systems Serve your users
Slide 68
Slide 68 text
Tinkerer
Slide 69
Slide 69 text
No content
Slide 70
Slide 70 text
No content
Slide 71
Slide 71 text
No content
Slide 72
Slide 72 text
Organized
Slide 73
Slide 73 text
r u ok?
Slide 74
Slide 74 text
No content
Slide 75
Slide 75 text
Service-oriented
Slide 76
Slide 76 text
No content
Slide 77
Slide 77 text
“Force push to master!”
Slide 78
Slide 78 text
No content
Slide 79
Slide 79 text
No content
Slide 80
Slide 80 text
Carol
Slide 81
Slide 81 text
Nuala
Slide 82
Slide 82 text
Options 1. What should we teach? 2. Who should we teach? 3. How should we teach?
Slide 83
Slide 83 text
Options 1. What should we teach? 2. Who should we teach? 3. How should we teach?
Slide 84
Slide 84 text
No content
Slide 85
Slide 85 text
• One to One • One to Many • Many to Many
Slide 86
Slide 86 text
Apprentice
Slide 87
Slide 87 text
Mentee
Slide 88
Slide 88 text
Intern
Slide 89
Slide 89 text
Give a talk
Slide 90
Slide 90 text
No content
Slide 91
Slide 91 text
Write docs!
Slide 92
Slide 92 text
Ops School www.opsschool.org
Slide 93
Slide 93 text
No content
Slide 94
Slide 94 text
Share them
Slide 95
Slide 95 text
No content
Slide 96
Slide 96 text
Options 1. What should we teach? 2. Who should we teach? 3. How should we teach?
Slide 97
Slide 97 text
Options 1. What should we teach? 2. Who should we teach? 3. How should we teach?
Slide 98
Slide 98 text
Tools Culture
Slide 99
Slide 99 text
Options 1. What should we teach? 2. Who should we teach? 3. How should we teach?
Slide 100
Slide 100 text
Support IT Bootcamp dev
Slide 101
Slide 101 text
Tinkerer Organized Service-oriented
Slide 102
Slide 102 text
Options 1. What should we teach? 2. Who should we teach? 3. How should we teach?
Slide 103
Slide 103 text
No content
Slide 104
Slide 104 text
Ops
Slide 105
Slide 105 text
Thanks! @alicegoldfuss
Slide 106
Slide 106 text
Credits Font -> kreativekorp.com Art -> pixabay.com Pixels -> piskelapp.com Ops Engineer -> #WOCinTech Chat
Slide 107
Slide 107 text
Thanks! @alicegoldfuss