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ResourceMap & Verboice

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Part I

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Resource Map http://resourcemap-sea.instedd.org

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Resource Map: Define your own data set

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Resource Map: Real-time update and query

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Resource Map: Alert on the map & mobile

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Resource Map: See data from the past

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Resource Map: Export your data

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Resource Map: Share the map http://resourcemap-sea.instedd.org/collections?collection=7&lat=11. 566911942873201&lng=104.90462009783936&z=14

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Part II

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Resource & Information

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What most people is using ● Connect to people ● Find information ● Access to media ● Share the breaking news ● Entertain

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Challenges ● Internet Access? ● Computer or smartphone ● Uncle Sokha and his family don't read and write English ● His phone did not support local language (Khmer) ● Text-Messaging (SMS) is not common ● Writing on phone keypad is hard ● People write different spellings for the same name when using Khmer romanization.

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Voice is the most ubiquitous, effective and universal form of human communications.

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Verboice http://verboice-cambodia.instedd.org/

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Verboice ● Design your own voice interaction ● Capture input and Listen to the voice of your community ● Overcome literacy and technological barriers ● Scale to suite your needs ● It is Open-source

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Case studies

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Verboice: ILO Better Factories Cambodia ● Labor law quiz and tip ○ For garment factory workers ○ To improve the understanding of workers' rights, work safety and personal health care

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Verboice: BBC Media Action ● Loy9 mobile ○ For Cambodian youth ○ To educate and increase youth activities for personal and social development

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Verboice: Marie Stopes Cambodia ● MObile Technology for Improved Family Planning ○ For women ○ To support post-abortion contraception

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Verboice: National Election Committee ● Election Hotline ○ For Cambodian citizen ○ To give information about 2013 national election

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Verboice: RHAC ● Reproductive Health Hotline ○ For sexually vulnerable groups ○ To improve people’s reproductive health

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Verboice: People in Need ● New birth care voice mail ○ For young mother ○ Child care reminders ● Disaster early warning message ○ For household in at-risk zone ○ To spread early warning information about flooding

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Verboice: Cost of implementation ● Verboice is free But ● You need to get your own telephone connection ● Pay for your outgoing calls

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Verboice: Telephone connection? ● Don't worry SPICE program - Open Institute is here to help you Through SPICE ● BFC Hotline - 8397 shortcode (Mobitel & Smart) ● Election Hotline - 1285 shortcode (Mobitel, Metfone, Smart, qb) ● Loy9 mobile - 9000 shortcode (Mobitel)

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Verboice: Nation-wide infrastructure ● Verboice is hosted at Ezecom datacenter ● SPICE - Open Institute will connect all mobile telephone operators to Verboice With SPICE ● You will have more concurrent calls ● You will get cheaper call rate

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● SPIDER (The Swedish Program for ICT in Developing Regions) supports Verboice's customization and maintenance for Cambodia. http://www.spidercenter.org/ Verboice: Source of funding (Cambodia)

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Verboice: Call flow

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Verboice: Add a call step

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Verboice: Schedule call

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Verboice: Calls log

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More technologies from the iLab http://www.ilabsoutheastasia.org/technologies/

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Contacts Mobile : +85512787257 Email : [email protected] Skype : lchanmann Website : http://www.ilabsoutheastasia.org/