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Everybody’s Free (to wear Sunscreen): Lessons Learned from 18 Years in Tech @PaulaLKennedy

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“Assembled Attendees of the DevOpsDays Edinburgh conference of 2018: If I could offer you only one tip for the future, Sunscreen would be it.” Wear Sunscreen!

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Confession Time: https://www.youtube.com/watch?v=sTJ7AzBIJoI @PaulaLKennedy

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2000

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2018

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“DevOps is about CAMS” https://blog.chef.io/2010/07/16/what-devops-means-to-me/ ● CULTURE ● AUTOMATION ● MEASUREMENT ● SHARING AUTOMATE SHARE MEASURE CULTURE @PaulaLKennedy

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PRIVILEGE ALERT noun noun: privilege; plural noun: privileges 1. a special right, advantage, or immunity granted or available only to a particular person or group @PaulaLKennedy

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“...my advice has no basis more reliable than my own meandering experience… I will dispense this advice now…”

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Paula Kennedy 2000: Graduated, BSc (Hons) Marketing Studies with French and German 2000 - 2002: Customer Support, IBM 2002 - 2011: Implementation Manager, Acturis 2011 - 2012: Software Consultant 2012 - 2015: Co-founder & Chief Operating Officer, Cloud Credo 2015 - present: EMEA Director, Pivotal Cloud Foundry Solutions @PaulaLKennedy

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“DevOps is about CAMS” https://blog.chef.io/2010/07/16/what-devops-means-to-me/ ● CULTURE ● AUTOMATION ● MEASUREMENT ● SHARING AUTOMATE SHARE MEASURE CULTURE @PaulaLKennedy

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“DevOps is about CAMS” https://blog.chef.io/2010/07/16/what-devops-means-to-me/ AUTOMATE SHARE MEASURE CULTURE ● CULTURE ● AUTOMATION ● MEASUREMENT ● SHARING @PaulaLKennedy

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AUTOMATE MEASURE SHARE “DevOps is about CAMS” https://blog.chef.io/2010/07/16/what-devops-means-to-me/ CULTURE @PaulaLKennedy AUTOMATE MEASURE SHARE

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CULTURE ● “DevOps is a human problem” ● openness, transparency, respect ● learn to work differently A A M S @PaulaLKennedy C http://itrevolution.com/the-convergence-of-devops/ DEVELOPERS OPERATORS

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CULTURE - human problems @PaulaLKennedy A A M S C ● be kind

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CULTURE - human problems @PaulaLKennedy A A M S C ● be kind ● have empathy

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CULTURE - human problems @PaulaLKennedy A A M S C ● be kind ● have empathy ● listen

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CULTURE - human problems @PaulaLKennedy A A M S C ● work-life balance

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CULTURE - human problems @PaulaLKennedy A A M S C ● work-life balance ● self-care

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“Do one thing every day that scares you”

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AUTOMATION ● Use tools to go faster ● Self-service ● Continuous deployment @PaulaLKennedy C A M S A

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AUTOMATION - tools to go faster ● collaborate @PaulaLKennedy C A M S A

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AUTOMATION - tools to go faster ● collaborate ● build your network @PaulaLKennedy C A M S A

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AUTOMATION - tools to go faster ● collaborate ● build your network ● delegate @PaulaLKennedy C A M S A

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AUTOMATION - self-service ● believe in yourself @PaulaLKennedy C A M S A

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AUTOMATION - self-service ● believe in yourself ● have courage @PaulaLKennedy C A M S A

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AUTOMATION - self-service ● believe in yourself ● have courage ● experiment @PaulaLKennedy C A M S A

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AUTOMATION - continuous deployment ● set goals @PaulaLKennedy C A M S A

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AUTOMATION - continuous deployment ● set goals ● work hard (but sustainably) @PaulaLKennedy C A M S A

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“Floss”

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@PaulaLKennedy

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MEASUREMENT ● “If you can’t measure, you can’t improve” ● measure everything, measure often @PaulaLKennedy C A M S M

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MEASUREMENT - career metrics Steps removed from CEO? Mean time to promotion? Twitter following? Benefits? Job title? Salary? Team size? Conference talks given? @PaulaLKennedy C A M S M

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MEASUREMENT - career metrics ● Pay equality @PaulaLKennedy C A M S M

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MEASUREMENT - career metrics ● Pay equality ● Be flexible but challenge @PaulaLKennedy C A M S M

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MEASUREMENT - career metrics ● Pay equality ● Be flexible but challenge ● Seek to understand the “big picture” @PaulaLKennedy C A M S M

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MEASUREMENT - personal metrics @PaulaLKennedy C A M S M ● # people helped

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MEASUREMENT - personal metrics @PaulaLKennedy C A M S M ● # people helped ● # people thanked

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MEASUREMENT - personal metrics @PaulaLKennedy C A M S M ● # people helped ● # people thanked ● # people given recognition

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“sometimes you're ahead, sometimes you're behind... the race is long, and in the end, it's only with yourself”

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SHARING ● seek feedback ● share success stories ● continuous improvement @PaulaLKennedy C A M S S

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SHARING - seek feedback @PaulaLKennedy C A M S S

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SHARING - seek feedback ● ask ● listen ● learn ● change @PaulaLKennedy C A M S S

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SHARING - success stories ● work delivered @PaulaLKennedy C A M S S

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SHARING - success stories ● work delivered ● feedback from customers / colleagues @PaulaLKennedy C A M S S

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SHARING - success stories ● work delivered ● feedback from customers / colleagues ● extra work / outside projects @PaulaLKennedy C A M S S

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SHARING - continuous improvement ● do more... ● think about... ● do less / do differently... @PaulaLKennedy C A M S S

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“whatever you do, don't congratulate yourself too much or berate yourself either. your choices are half chance, so are everybody else's”

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Key Takeaways CULTURE @PaulaLKennedy AUTOMATION MEASUREMENT SHARING A M S C

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Key Takeaways CULTURE ● “DevOps is a human problem” ● Be kind ● Have empathy ● Be self-kind ● Work-life balance @PaulaLKennedy A M S C AUTOMATION MEASUREMENT SHARING

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Key Takeaways CULTURE ● “DevOps is a human problem” ● Be kind ● Have empathy ● Be self-kind ● Work-life balance @PaulaLKennedy AUTOMATION ● “Go faster” ● Collaborate, network, delegate ● Believe in yourself ● Set goals A M S C SHARING MEASUREMENT

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Key Takeaways CULTURE ● “DevOps is a human problem” ● Be kind ● Have empathy ● Be self-kind ● Work-life balance @PaulaLKennedy AUTOMATION ● “Go faster” ● Collaborate, network, delegate ● Believe in yourself ● Set goals MEASUREMENT ● “Measure everything” ● Pay equality ● Flexible but challenge ● Big picture ● # people helped / thanked A M S C SHARING

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Key Takeaways CULTURE ● “DevOps is a human problem” ● Be kind ● Have empathy ● Be self-kind ● Work-life balance @PaulaLKennedy AUTOMATION ● “Go faster” ● Collaborate, network, delegate ● Believe in yourself ● Set goals MEASUREMENT ● “Measure everything” ● Pay equality ● Flexible but challenge ● Big picture ● # people helped / thanked SHARING ● “Seek feedback” ● Share success stories ● Continuously improve A M S C

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“Advice is a form of nostalgia. dispensing it is a way of fishing the past from the disposal, wiping it off, painting over the ugly parts and recycling it for more than it's worth. But trust me on the sunscreen!”

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THANK YOU @PaulaLKennedy