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How to copy Spotify in 30 min* Cliff Hazell Coach at Spotify Find me on Twitter: @ixhd

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Perhaps? Seen our “model” Henrik’s Videos? Conference Talks?

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All models are wrong… some are useful (just a snap shot)

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Some things we avoid Why we avoid them What we do instead

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What’s it like inside?

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IT Shelf - Project Lolipop Lollipop

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Pelle 1:1

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The Story of a Learning Organization

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“Be the best at getting better”

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Punishing Failure Avoid

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Celebrate Learning Instead

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Hero Worship Avoid

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Collaboration Encourage

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Centralizing Decisions and Control Avoid

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 “Decentralizing control requires decentralizing both authority to make decisions and the information to make them correctly” Don Reinertsen

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Leadership at all Levels Encourage

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Celebrate Learning Encourage Collaboration Leadership at all Levels

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But, We’re special: “People won’t do work if we don’t tell them!” “Teaching, Mentoring and Coaching is too expensive!”

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How can I get better at getting better?

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Go to the Gemba Start Practicing Get a Mentor or Coach

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Thank you Cliff Hazell Coach at Spotify Find me on Twitter: @ixhd