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Hacking Your Emotional API v2.11

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@emotional_api@hachyderm.io John Sawers Senior Engineering Manager at Privia Health @emotional_api@hachyderm.io http://emotionalapi.com he/his/him

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“Emotions just make so much sense to me” — No One Ever

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@emotional_api@hachyderm.io • Cry • Make a Scene • Whine • Yell Don’t

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@emotional_api@hachyderm.io Do • • • •

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@emotional_api@hachyderm.io We’re on our own

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@emotional_api@hachyderm.io Endpoints /feels/sadness Creates Sadness Response POST /feels/joy Creates Joy Response POST /feels/love Creates Love Response POST /feels/anger Creates Anger Response POST /feels/fear Creates Fear Response POST /feels/shame Creates Shame Response POST

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@emotional_api@hachyderm.io Middleware delete /job/12 put /events/mother/visit put /baby/new post /people/co-worker/insult get /people/boss/compliment /feels/sadness 
 /feels/anger 
 /feels/fear 
 /feels/anger 
 /feels/pride Senses Wetware Inputs

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@emotional_api@hachyderm.io Middleware Wetware Inputs delete /job/12 put /events/mother/visit put /baby/new post /people/co-worker/insult get /people/boss/compliment /feels/sadness 
 /feels/anger 
 /feels/fear 
 /feels/anger 
 /feels/pride Senses

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@emotional_api@hachyderm.io delete /job/12 put /events/mother/visit put /baby/new post /people/co-worker/insult get /people/boss/compliment /feels/sadness 
 /feels/anger 
 /feels/fear 
 /feels/anger 
 /feels/pride Senses

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@emotional_api@hachyderm.io Methods delete '/job/:id' 
 100.times do 
 Thread.new(post('/feels/fear') 
 end 
 20.times do 
 Thread.new(post('/feels/sadness') 
 end 
 end

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@emotional_api@hachyderm.io A Public API The Bad News

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@emotional_api@hachyderm.io Decomposability

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“But feelings are icky, and I don’t wanna” — You, probably

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“Trying not to feel something doesn’t work, and in some cases even back fi res” David Rock Your Brain At Work[11]

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@emotional_api@hachyderm.io Coding Solo

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@emotional_api@hachyderm.io Cognitive Problems

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@emotional_api@hachyderm.io Cognitive Problems • Poorer Executive Function [1]

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@emotional_api@hachyderm.io Cognitive Problems • Poorer Executive Function [1] • Poorer Short Term Memory [2]

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@emotional_api@hachyderm.io Cognitive Problems • Poorer Executive Function [1] • Poorer Short Term Memory [2] • Lower ability to handle stress and cope with crisis [3]

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@emotional_api@hachyderm.io Cognitive & Health Bene fi ts • “…not just in improved behavior but in measurable academic achievement.”[5] • “…measurable health advantage”[9]

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@emotional_api@hachyderm.io Coding Together

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@emotional_api@hachyderm.io Cognitive & Social Bene fi ts • “Subjects made to feel powerful judged emotional expression more accurately.”[7]

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@emotional_api@hachyderm.io Cognitive & Social Bene fi ts • “Subjects made to feel powerful judged emotional expression more accurately.”[7] • Better career advancement[8]

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@emotional_api@hachyderm.io Cognitive & Social Bene fi ts • “Subjects made to feel powerful judged emotional expression more accurately.”[7] • Better career advancement[8] • Less self-centered [4] • Empathy!

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@emotional_api@hachyderm.io "It wasn't enough to merely be a good engineer at Valve. If you were a good engineer with zero communication skills your chances at surviving and thriving when I was there were pretty low. If you acted like an asshole and didn't have many friends it didn't matter how good you were or how awesome your accomplishments were. People like this would be fi red sooner or later." - Rich Geldreich https://richg42.blogspot.com/2017/09/things-learned-while-running-your-own.html

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Scenarios

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@emotional_api@hachyderm.io Degraded Cognition

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@emotional_api@hachyderm.io Advocate for Ideas

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@emotional_api@hachyderm.io Code Reviews

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@emotional_api@hachyderm.io Distraction

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@emotional_api@hachyderm.io Problematic Teammates

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@emotional_api@hachyderm.io Impostor Syndrome

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@emotional_api@hachyderm.io Interviewed, Hired, Fired

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@emotional_api@hachyderm.io Manage & Mentor

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http://frontside.io/ Senior Software Developer

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Toolkit

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@emotional_api@hachyderm.io 🙂 Level 1: Conceptual Tools 😯 Level 2: On Your Own 😰 Level 3: With Someone Else 😱 Level 4: With a Group

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@emotional_api@hachyderm.io 🙂 Level 1 Conceptual Tools

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@emotional_api@hachyderm.io You Control The Implementation

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@emotional_api@hachyderm.io You can control where and when you express your feelings (But you don’t have to)

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@emotional_api@hachyderm.io get('/feels/anger').perform_later

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@emotional_api@hachyderm.io They Don’t Mean Anything

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@emotional_api@hachyderm.io Fear of Loss of Control

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@emotional_api@hachyderm.io Feelings are Enumerable, not Boolean Anger Disgust Shame

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@emotional_api@hachyderm.io There Is No Should

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@emotional_api@hachyderm.io Emotional Debt

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@emotional_api@hachyderm.io “Even if it feels bad, it’s ok to let it feel bad. Eventually you’ll stop feeling bad because feelings just don’t last very long” Amy Cuddy Presence[13]

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@emotional_api@hachyderm.io 😯 Level 2 On Your Own

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@emotional_api@hachyderm.io Move Your Body

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@emotional_api@hachyderm.io • Dance • Sing • Exercise • Yoga

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@emotional_api@hachyderm.io Rubber Duck Debugging

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@emotional_api@hachyderm.io “…consciously recognizing the emotions reduced their impact.” David Rock Your Brain At Work[10]

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@emotional_api@hachyderm.io Yup, talking

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@emotional_api@hachyderm.io Logging

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@emotional_api@hachyderm.io The Feel Wheel[12]

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@emotional_api@hachyderm.io “I feel” vs. “I am”

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@emotional_api@hachyderm.io Emotional Retro

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@emotional_api@hachyderm.io 😰 Level 3 With Another Person

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@emotional_api@hachyderm.io Again, Talking

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@emotional_api@hachyderm.io Feel fi rst

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@emotional_api@hachyderm.io Bring In A Consultant

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@emotional_api@hachyderm.io I always liked this image

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@emotional_api@hachyderm.io 😱 Level 4 With A Group

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@emotional_api@hachyderm.io How did I get here? “…an intensive 20-hr Weekend Retreat in which you will explore your erroneous belief systems, learn to appropriately express emotions in a manner that heals…” Purpose • Passion • Peace http://aliceamos.me/p3retreat/

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GET /feels/

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@emotional_api@hachyderm.io Me

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@emotional_api@hachyderm.io GET '/events/something/trivial' POST ‘/feels/anger'

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@emotional_api@hachyderm.io Do

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@emotional_api@hachyderm.io Safe Space

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@emotional_api@hachyderm.io Throw A Fit

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@emotional_api@hachyderm.io Throw A Fit

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GET /feels/

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@emotional_api@hachyderm.io delete /v5/parents/marriage 
 
 post /v6/parents/:dad_id/set_emotional_distance/1000 
 
 post /v8/parents/:dad_id/diseases/cancer 
 
 delete /v17/parents/:dad_id

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@emotional_api@hachyderm.io /v5 delete /v5/parents/marriage do 
 20.times.do { 
 Thread.new(get('/feels/fear')) 
 Thread.new(get('/feels/sadness')) 
 Thread.new(get('/feels/blame')) 
 } 
 delete('/feels/self_worth') 
 end

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@emotional_api@hachyderm.io /v8 post /v8/parents/:dad_id/diseases/cancer do 
 20.times.do { 
 Thread.new(delete('/v5/parents/marriage')) 
 Thread.new(get('/feels/fear')) 
 Thread.new(get('/feels/sadness')) 
 } 
 end

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@emotional_api@hachyderm.io /v17 def /v17/parents/:dad_id do 
 1000.times.do { 
 Thread.new(post('/v8/parents/:dad_id/diseases/cancer')) 
 Thread.new(delete('/v5/parents/marriage')) 
 Thread.new(get('/feels/anger')) 
 Thread.new(get('/feels/sadness')) 
 } 
 end

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@emotional_api@hachyderm.io Narrator: It did not blow over

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@emotional_api@hachyderm.io Stack Trace NoMethodError - unde fi ned method `paternal_approval’ for BossClass: /me/feels/panic.rb:9:in `initialize' /me/feels/love/daddy:14:in `none_for_you’ /me/feels/fear/mistake/guaranteed_to_be_ fi red:21:in `realize_mistake’ /me/events/releases/prod/bug_count/metrics.rb:39:in `count_bugs’

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@emotional_api@hachyderm.io Stack Trace NoMethodError - unde fi ned method `paternal_approval’ for BossClass: /me/feels/panic.rb:9:in `initialize' /me/feels/love/daddy:14:in `none_for_you’ /me/feels/fear/mistake/guaranteed_to_be_ fi red:21:in `realize_mistake’ /me/events/releases/prod/bug_count/metrics.rb:39:in `count_bugs’

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“Crying doesn’t indicate you are weak, since birth it has always been a sign to indicate you are alive” — attributed to Charlotte Brontë

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@emotional_api@hachyderm.io /v17 def /v17/parents/:dad_id do 
 1000.times.do { 
 Thread.new(post('/v8/parents/:dad_id/diseases/cancer')) 
 Thread.new(delete('/v5/parents/marriage')) 
 Thread.new(get('/feels/anger')) 
 Thread.new(get('/feels/sadness')) 
 } 
 end

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@emotional_api@hachyderm.io Diff def /v17/parents/:dad_id do 
 1000.times.do { 500.times.do { 
 Thread.new(post('/v8/parents/:dad_id/diseases/cancer')) 
 Thread.new(delete('/v5/parents/marriage')) 
 Thread.new(get('/feels/anger')) 
 Thread.new(get('/feels/sadness')) 
 } 
 end

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@emotional_api@hachyderm.io Diff get /me/events/releases/prod/bugs/count_high do 
 Thread.new(get('/feels/unloved')) 
 Thread.new(get('/feels/panic')) 
 puts 'oops' 
 fi x_it 
 move_on 
 end

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@emotional_api@hachyderm.io Baggage

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@emotional_api@hachyderm.io The Ultimate Goal

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Soft Skills Super Hard Skills

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@emotional_api@hachyderm.io Best Practices

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@emotional_api@hachyderm.io Pick One Thing

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@emotional_api@hachyderm.io DEEP BREATH

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@emotional_api@hachyderm.io Thank You So Much https://emotionalapi.com/after-the-talk/ For more information, references, links, workshops, feel wheels, slides and videos, go to:

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@emotional_api@hachyderm.io References [1],[2] “…a lack of power impairs our cognitive function.’ Amy Cuddy, Presence 119 [3] “In fact, people who have a high sense of personal control…cope signi fi cantly better in crisis…because their executive functions are intact” Amy Cuddy, Presence, 136 [4] “Powerlessness makes us self-absorbed” Amy Cuddy, Presence 121 [5] “Helping children improve their self-awareness and confidence, manage their disturbing emotional impulses and increase their empathy pays off not just in improved behavior but in measurable academic achievement.” — Daniel Goleman, Emotional Intelligence xi [6] “The [people who feel] powerful process information more abstractly, integrating information to extract the gist, detecting patterns and relationships” Smith, P.K., Dijkterhuis, A, & Wigbuldus, D.H. Psychology Science, 19, 1258-1259 [7] “Subjects made to feel powerful judged emotional expression more accurately.” Amy Cuddy, Presence 127 [8] “…having high leadership potential were far stronger in EI competencies…” Daniel Goleman, Emotional Intelligence xiii [9] “Those who can mange their emotional lives with more calm and self-awareness … have … distinct and measurable health advantage … confirmed by many studies” Daniel Goleman, Emotional Intelligence xi [10] “…when they were asked to name the emotion, the ventrolateral prefrontal cortex activated and reduced the emotional amygdala reactivity. In other words, consciously recognizing the emotions reduced their impact.” David Rock, Your Brain At Work 127 [11] Gross found that people who tried to suppress a negative emotional experience failed to do so. While they thought they looked fine outwardly, inwardly their limbic system was just as aroused as without suppression. Trying not to feel something doesn’t work, and in some cases even backfires. David Rock, Your Brain At Work 119 [12] The Feeling Wheel http://journals.sagepub.com/doi/abs/10.1177/036215378201200411