Hasso Plattner Institute University of Potsdam, Germany [email protected] @chrisma0 Virtual Team Members for Agile Retrospectives Christoph Matthies Dagstuhl Seminar BOTse, November 2019 

Motivation 2 Why ChatBots for Development Processes? ■ Chat solutions widely used in software teams ■ Bots ➞ “virtual team members” [Lebeuf et al., 2017] □ Remote team member who only chats □ More team capacity! □ Give new (bot) team member development process analysis role [Lebeuf et al., 2017] Lebeuf, C. & Storey, M.-A. & Zagalsky, A., “How Software Developers Mitigate Collaboration Friction with Chatbots”, Talking with Conversational Agents in Collaborative Action Workshop @ CSCW'17, 2017. 

Application Context 3 Scrum Retrospective: dedicated improvement meeting [Schwaber et al., 2017] [Schwaber et al., 2017] Schwaber, K., & Sutherland, J., “The Scrum Guide - The Definitive Guide to Scrum: The Rules of the Game”, 2017, [online] Available: http://scrumguides.org/docs/scrumguide/v2017/2017-Scrum-Guide-US.pdf 

The Scrum Retrospective 4 A Habitat for an Software Process Analysis Bot Retrospective Meeting Sprint ■ What went well? ■ What should be improved next iteration? 

The Scrum Retrospective 5 Did we improve what we planned? Retrospective Meeting A Habitat for an Software Process Analysis Bot 

The Scrum Retrospective 6 A Habitat for an Software Process Analysis Bot Did we improve what we planned? commits, reviews test runs tickets static analysis Retrospective Meeting Project Data Evidence of last iteration’s work 

The Scrum Retrospective 7 A Habitat for an Software Process Analysis Bot Did we improve what we planned? commits, reviews test runs tickets static analysis Retrospective Meeting Project Data Evidence of last iteration’s work 

The Scrum Retrospective 8 A Habitat for an Software Process Analysis Bot Did we improve what we planned? commits, reviews test runs tickets static analysis Retrospective Meeting Project Data Evidence of last iteration’s work 

9 Retro Bot Vision 

Related Work 10 An Entire Family of Software Bots ■ Tools for supporting Retrospectives through automation □ Reminders, archiving action items [goReflect, 2019] □ Facilitating activities [Retrium, 2019] □ Running surveys [Standuply, 2019] □ Document results [RetrospectiveBot, 2019] ■ Existing bots automate organizational tasks, Based on team’s perceptions, little focus on data! [goReflect, 2019] GoReflect, “goReflect - Continuous Retrospectives for Agile Improvement,” 2019, [Online] https://www.goreflect.com/ [Retrium, 2019] Retrium, “The era of boring retrospectives isover,” 2019, [Online] https://www.retrium.com [Standuply, 2019] Standuply, “Retrospective Meeting Slack Bot,” 2019, [Online] https://standuply.com/retrospective-meeting [RetrospectiveBot, 2019] retrospective-bot contributors, “Retrospective Bot” on GitHub [Online] https://github.com/bayesimpact/retrospective-bot 

Image Credits 11 In order of appearance ■ Robot by Oksana Latysheva, UA from the Noun Project (CC BY 3.0 US) ■ Analysis by mynamepong, TH from the Noun Project (CC BY 3.0 US) ■ Developer by shashank singh from the Noun Project (CC BY 3.0 US) ■ Wall by Creaticca Creative Agency from the Noun Project (CC BY 3.0 US) ■ Feedback by Shocho from the Noun Project (CC BY 3.0 US)