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ελʔτΞοϓͰ 1ਓQAΤϯδχΞʹ ͳͬͨ @nametake
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ࣗݾհ
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Shogo Nameki @nametake @nametake1009
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ܦྺ
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20164݄ ߹ಉձࣾDMM.com ৽ଔೖࣾ
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ج൫։ൃΛ͢Δ ιϑτΣΞ ΤϯδχΞ
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201712݄ גࣜձࣾωΫετ ΧϨϯγʔʹస੶
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ج൫։ൃΛ͢Δ ιϑτΣΞ ΤϯδχΞ
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20192݄ Ξϧϓגࣜձࣾ స৬(ݱ৬)
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ج൫։ൃͨ͠Γ
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ը໘։ൃͨ͠Γ
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Salesforceͷ ύοέʔδγεςϜ ։ൃͨ͠Γͯ͠
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20221݄ 1ਓͷ QAΤϯδχΞ
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ͦΕ·Ͱͣͬͱ ιϑτΣΞ ΤϯδχΞ
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QAΤϯδχΞͱͯ͠ ৽ถ৽ถ
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ͳͥQAΤϯδχΞ͕ ඞཁʹͳ͔ͬͨ
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ͦΜͳQAΤϯδχΞ͕ 3ϲ݄ͰԿΛ͔ͬͨ
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QAઐΛ ཱͯͨܦҢ
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Ξϧϓגࣜձࣾ 2018ۀ
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؆୯ͳαʔϏε ղઆ
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ϓϩμΫτͷಛੑ
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Χόʔ͢Δ ۀൣғ͕Ί
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ٻͷαΠΫϧ͕ ͋ΔͨΊಋೖظ͕ؒ ͘ͳΓ͕ͪ
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։ൃΞδϟΠϧత
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։ൃਐΉ͠ ϦϦʔε͞ΕΔ
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ಋೖاۀ૿͑ͨ ͜ͱͰΘΕํ ଟ༷Խ
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։ൃʹؔΘΔ ਓ૿͑ͨ
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ͪΖΜνʔϜͰ ςετ࡞ۀ͍ͯͨ͠
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ͦ͜Λ͑ͨෆ۩߹
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ػೳ։ൃͱςετͷ όϥϯε
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։ൃͱผϥΠϯͰ ࣭ͷରࡦͷඞཁੑ
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ͱ͍͏͜ͱͰ ࢲ͕QAΤϯδχΞʹ ͳΓ·ͨ͠
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໋͞Ε͔ͯΒͷ ՝
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Կ͔ͨΒखΛ ͚ͭͯྑ͍ͷ͔ Θ͔Βͳ͍
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ྫ͑ख୳ΓͰ Կ͔͠Β Δ͔͠ແ͍
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৭ʑͬͨ
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ࠓͦͷ ͬͨ͜ͱΛൃද
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ͬͨ͜ͱ ͦͷ1
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QAɾςετͱ͍͏ ୯ޠͷҙຯͷཧ
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QAɾςετ
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͜ͷ୯ޠͷҙຯ͕ ͍2022
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։ൃʹดͨ͡ จ຺ͰΘΕͯ ͊͞େม
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ಛʹ౷߹ςετ
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ίϛϡχέʔγϣϯ ʹ՝
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͚ࣾʹ ͋Δఔݫີʹ ఆٛ͢Δඞཁੑ
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·ͣطଘͷ ఆٛΛௐͨ
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JSTQB FLͷ γϥόε
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QAɾςετΛ ͦΕͧΕ͚ࣾʹ ఆٛ
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QAͷఆٛ
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࣭Ϛωδϝϯτ ؚΉશͯͷ׆ಈ
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࣭ίϯτϩʔϧΛ ͢Δ׆ಈશͯ
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QAਓͰͳ͘׆ಈ
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NOT ςελʔ
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ఆٛલ QA = ςετ ͷೝ͕ࣝڧ͔ͬͨ
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ձࣾશମͰ࣭Λ ؾʹ͢Δͷͱ͍͏ ୯ޠʹҙ͚ࣝ
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ςετͷఆٛ
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ςετϨϕϧ ͱ ςετλΠϓ
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֤Ϩϕϧͷ ڥք໘ͷఆٛ
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ίʔυͰ݁͢Δ ֎෦ͷγεςϜͱଓ͢Δ
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ओޠ͕γεςϜ ओޠ͕Ϣʔβʔ
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Ϣʔεέʔε୯Ґ 13%୯Ґ
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ࣾͰߦΘΕ͍ͯͨ ςετΛϚοϐϯά
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ࠓ͍ͬͯΔ Ζ͏ͱ͍ͯ͠Δ ςετ͕ͲΕͳͷ͔ ѲͰ͖ΔΑ͏ʹ
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Γͳ͍෦͕ ՄࢹԽ͞Εͨ
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ఆٛͯ͠ Α͔ͬͨ͜ͱ
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QA׆ಈͷ ىʹͳͬͨ
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ࣾͷٞͷ ۭதઓ͕ݮͬͨ
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ͬͨ͜ͱ ͦͷ2
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γϑτϨϑτ
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ϦϦʔεϑϩʔͷ վળ
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վળલ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ຖिਫ༵ʹϦϦʔε
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ։ൃऴྃ ΤϯδχΞஅ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ։ൃऴྃ ΤϯδχΞஅ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ͜ͷظؒͰ γεςϜςετ ड͚ೖΕςετ ։ൃऴྃ ΤϯδχΞஅ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ϦάϨογϣϯςετ ։ൃऴྃ ΤϯδχΞஅ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ཌʑਫ༵ʹ QSPEVDUJPOڥʹ ϦϦʔε ։ൃऴྃ ΤϯδχΞஅ
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࠷ॳͷࠒ͜ΕͰ ेճ͍ͬͯͨ
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։ൃػೳͷ ෳࡶԽ
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1िؒͩͱ ςετͷ͕࣌ؒ Γͳ͍
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ςετଆΛม͑Δ ྗֶ͕ಇ͍͍ͯͨ
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վળޙ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ཌʑਫ༵ʹ QSPEVDUJPOڥʹ ϦϦʔε ։ൃऴྃ ΤϯδχΞஅ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ཌʑਫ༵ʹ QSPEVDUJPOڥʹ ϦϦʔε ։ൃऴྃ ΤϯδχΞஅ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ։ൃνʔϜͰ ड͚ೖΕςετ·Ͱऴྃ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ཌʑਫ༵ʹ QSPEVDUJPOڥʹ ϦϦʔε
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νʔϜ͝ͱʹEFWڥʹ ೖΔલʹड͚ೖΕςετ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ཌʑਫ༵ʹ QSPEVDUJPOڥʹ ϦϦʔε ϦϦʔεલͷ֬ೝ ։ൃνʔϜͰ ड͚ೖΕςετ·Ͱऴྃ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ཌʑਫ༵ʹ QSPEVDUJPOڥʹ ϦϦʔε ϦάϨογϣϯςετ ։ൃνʔϜͰ ड͚ೖΕςετ·Ͱऴྃ
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featureϒϥϯνͷ ϚʔδʹPdMͷ ड͚ೖΕςετΛ ඞਢԽ
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ࠓ·Ͱݸʑਓʹ ด͕ͪͩͬͨ͡ ςετͱ͍͏׆ಈ
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νʔϜձࣾ୯Ґʹ ςετͷҙࣝΛ Ҿ্͖͛ͨ
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͏1ͭ
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CSͷํʑͷ ֬ೝڥͷมߋ
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CSͷํʑ ຊ൪ϦϦʔεҎ߱ ৽ػೳͷ֬ೝΛ ͍ͯͨ͠
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ຊ൪ϦϦʔεޙʹ $4ࢹͰͷૢ࡞ ड͚ೖΕςετ·Ͱऴྃ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ड͚ೖΕςετ·Ͱऴྃ ͜ͷஈ֊͔Β৮ͬͯΒ͏͜ͱʹ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ड͚ೖΕςετ·Ͱऴྃ ݕূڥΛखલʹ͢Δ͜ͱͰ ػೳʹ৮ΕΒΕΔػձΛ૿͢
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CSͷํʑʹ ෆ۩߹͓͔͍͠ ෦͕͋ͬͨΒ ڭ͑ͯ΄͍͠ͱ͓ئ͍
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͓٬͞Μͷ ϢʔεέʔεΛ ཧղͨ͠CSͷํͷ ٖࣅత୳ࡧςετ
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ׂͱ͙͢ʹ ޮՌ͕Ͱͨ
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γϑτϨϑτͷ ߟ͑ํͰ2ͭϑϩʔͷ վળΛͬͨ݁Ռ
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։ൃνʔϜʹݶΒͣ QAΛશମͷͷ ͱͯ͠ҙࣝΛ Ҿ্͖͛ΒΕͨ
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ͬͨ͜ͱ ͦͷ3
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ςετυΩϡϝϯτ ͷඋ
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QAʹؔ͢ΔຊΛ ಡΉͱඞͣग़ͯ͘Δ ςετυΩϡϝϯτ
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ςετυΩϡϝϯτ Λॻ͘͜ͱʹΑΔ ޮՌΘ͔Δ
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WF։ൃલఏʹ ͳ͍ͬͯΔ ͷ͕ଟ͍
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ΞδϟΠϧతͳ ಈ͖ͷνʔϜʹ ॏ͗͢Δ
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υΩϡϝϯτԽ͢Δ Ըܙड͚͍ͨ
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ΞϧϓʹPRD ϢʔεέʔεΛ ॻ͘จԽ͋Δ
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υΩϡϝϯτʹ ߅ແ͍ͣ
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Ըܙड͚ΒΕΔ͕ ෛ୲ʹͳΒͳ͍ ΪϦΪϦͷϥΠϯͷ ςϯϓϨʔτΛඋ
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νʔϜ͝ͱʹEFWڥʹ ೖΔલʹड͚ೖΕςετ
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ։ൃνʔϜͰ ड͚ೖΕςετ·Ͱऴྃ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ཌʑਫ༵ʹ QSPEVDUJPOڥʹ ϦϦʔε
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GFBUVSF EFWFMPQNFOU TUBHJOH QSPEVDUJPO ਫ༵ ਫ༵ ։ൃνʔϜͰ ड͚ೖΕςετ·Ͱऴྃ ཌਫ༵ʹ TUBHJOHڥʹ ϦϦʔε ཌʑਫ༵ʹ QSPEVDUJPOڥʹ ϦϦʔε ͜ͷड͚ೖΕςετͷ ݅ʹͬͯΒ͍ͬͯΔ
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PdMͱΤϯδχΞ ͲͪΒʹඞཁ͕ ͋Γͦ͏ͳΒ ॻ͍ͯΒ͍ͬͯΔ
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֓Ͷධ
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خ͔ͬͨ͜͠ͱ
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ΤϯδχΞͱPdMͰ ٞ͠ͳ͕Β ػೳςετཁ݅Λ ॻ͍ͯςετ࣮ࢪ
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νʔϜͰ݁ͯ͠ ճ͍ͬͯͨ
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ͬͨ͜ͱ ͦͷ4
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࠾༻ใͷཧ
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໋͞Ε͔ͯΒ ͠Βͯ͘͠ݟ͑ͨ ՝
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1ਓͩͱશવ εέʔϧ͠ͳ͍
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QAʹؔ͢Δ ݟΓͳ͍
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࠾༻ΛਐΊ͍ͨ
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ʮQAืूʂʯ ͚ͩͰਓདྷͳ͍
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࠾༻׆ಈͷલʹ ΞϧϓͰͲ͏͍͏ QAͷΩϟϦΞ͕ ੵΊΔ͔
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։࢝ஈ֊Ͱ ϊʔώϯτ
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JaSST 2022 Tokyo
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͔ͳΓࢀߟʹ ͍ͯ͠Δ
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ΞϧϓͷQAਓࡐͷ ݱঢ়ʹ͍ͭͯѲ
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༻ޠͷڞ༗ʹΑΓ ࠾༻ʹݶΒͣ ͘͢͠ͳͬͨ
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ྫ͑
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ࠓTEతͳεΩϧ͕ ओମͳਓͷ࠾༻Λ ਐΊ͍͖͍ͯͨΑͶ
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(՝͕͋ͬͨͱ͖) Πϯϓϩηεͳಈ͖͕ Γͯͳ͍ΑͶ
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ืूཁ߲ߋ৽
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ߋʹ͏ͪΐͬͱ ৄࡉͳܗ͕ ݟ͖͑ͯͨͷͰ मਖ਼த
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ͬͨ͜ͱ ͦͷ5
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ςετࣗಈԽͷ खஈΛՃ
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PDFͷ༰ςετ Ξοϓϩʔυͷ ςετͷπʔϧΛ Ճ
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։ൃνʔϜͰ ճ͖͠Εͳ͔ͬͨ ରࡦΛ࣮ࢪ
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͜͜·Ͱ͕ ͖ͬͯͨ͜ͱ
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ࠓޙͬͯ ͍͖͍ͨ͜ͱ
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͍͖͍ͬͯͨ͜ͱ ͦͷ1
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։ൃνʔϜͷ QAϓϩηεͷڧԽ
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ड͚ೖΕςετ γεςϜςετ
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౷߹ςετ ίϯϙʔωϯτςετ
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ઐ͕͍ͳ͍
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ػೳΛ࡞Δਓ͕ ओମͰςετΛ ͍ͬͯΔ
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͜Εࣗମ ѱ͍͜ͱͰͳ͍
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ࣗͨͪͰ ࡞͍ͬͯΔͨΊ ςετʹόΠΞε͕ ͔͔Δ
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ςετͷ࿙Ε͕ ൃੜ͍ͯ͠Δ
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νʔϜʹೖͬͯ ൷తࢥߟͰ ςετΛ͢Δ ਓ͕ඞཁ
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ࢲ͚ͩͩͱ ࠾༻શମͷ͜ͱ͕ ϝΠϯʹͳ͍ͬͯͯ νʔϜʹೖΕͳ͍
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։ൃνʔϜͱڞʹ QAΛ͍ͨ͠ਓͷ࠾༻
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·ͨ
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ࠓ·Ͱͷࣝܦݧ͔Β ඇ࿈ଓʹձࣾશମͷ QAεΩϧ্͕Ͱ͖Δ ਓͷ࠾༻
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͍͖͍ͬͯͨ͜ͱ ͦͷ2
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։ൃϓϩηεͱ ผ࣠Ͱͷ ࣗಈςετͷՃ
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ػೳ։ൃதͷ ࣗಈςετҰఆ ։ൃνʔϜͰ ߦΘΕ͍ͯΔ
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։ൃ୯Ґ֎ͷ ࣗಈςετ ࡞͍͖͍ͬͯͨ
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։ൃνʔϜͷ ࣗಈԽͷΈͷ ࢧԉؚΉ
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εϓϦοτͱ ίʔνҎ্ͳΠϝʔδ
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Πϯϓϩηε νʔϜʹͤΔ
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CSͷࢹΛͬͱ औΓೖΕ͍ͨͱ͔ ࢥͬͨΓ͍ͯ͠Δ
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͍͖͍ͬͯͨ͜ͱ ͦͷ3
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όάτϥοΩϯά
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όάঢ়گΛੳ ग़དྷ͍ͯͳ͍
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ఆྔతͳࢦඪ͕ ·ͩ࡞Ε͍ͯͳ͍
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όάͷภࡏՕॴ ·ͩ·ͩײ֮ʹ པΔ෦͕ڧ͍
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ײ͚֮ͩͰͳ͘ ࠜڌΛ࣋ͬͯςετ ͍͖͍ͯͨ͠
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͓ΘΓʹ
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·ͩ·ͩ׆ಈΛ εέʔϧ͢Δ ඞཁ͋Δ
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ௐํ͕Θ͔Ε QAؔ࿈ͷݟ ৭Μͳॴʹ͋Δ
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นଧͪ૬खʹͳͬͯ ͍ͨࣾ֎ͷํͷ ڠྗ͋ͬͨ
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1ਓॳ৺ऀ QAΤϯδχΞͰ ͳΜͱ͔ਐΊΒΕͨ
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ҰํͰձࣾ͝ͱͷ ͜͏͍͏ڥ۰ͷਓͷ ݟΛ৭ʑΓ͍ͨ ͱ͍͏ͷ͋ͬͨ
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͜ͷൃද͕ ಉ͡Α͏ͳڥ۰ͷ ਓͷ1ͭͷ αϯϓϧʹͳΕ
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͔͜͜Βఆܕจ
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ΞϧϓגࣜձࣾͰ QAΤϯδχΞΛ ࠾༻தͰ͢
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ϓϩμΫτࢤͰ શࣾతʹQAʹ औΓΊΔڥ
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