Slide 1

Slide 1 text

#BtoB   2020 %")/-   (! 2020-06-19 ,& 0    $1'#  +24 3* .

Slide 2

Slide 2 text

  

Slide 3

Slide 3 text

KB4O0,$0/ ( H T?Q2

Slide 4

Slide 4 text

GF:5 6I M ⑤ RE5 1 '( 94   ⑥ GF :5 ? J83BOP5   ⑦ :5 =? -)-/+ >5  ⑧ 0H*/ DQ5  ② *&/",/ C.<2 =?  ③ $#&!+ :S KL@R  ④ !+ %/ - AN  ① I7 <2 ; 

Slide 5

Slide 5 text

       

Slide 6

Slide 6 text

$   % #     !"  KPI 3 4 2 1

Slide 7

Slide 7 text

  

Slide 8

Slide 8 text

@O:6NT9<4 “.X>? f” “-N1c f” “$# Hb f” 5_4S/, 5_Jdb =YS/, *^B0K? *IVF8[\P * "&(]  *;aNG W_  *5_ B0Q? *ZR7DC GEQ?  *B0 `UA3Me *'%+")+2L!+(

Slide 9

Slide 9 text

(/ ) 1'% *,78+4 Post9 After9 With9 0#- "3  & 5 $.    26.! 

Slide 10

Slide 10 text

J 0 PQKPI5,&>C “The Model” RGO 8#T(9) HM (F+ 4=- !LA; KSI6 7

Slide 11

Slide 11 text

5B ? O3-= (*&N 0PQ !*  2A 5B GC)F6: $* DHGC)<4/K9 $*( (%(#(>I .R L1;7 "' .8)M@ $* ( 2A E,: +J $*  L1;7 (*&

Slide 12

Slide 12 text

1>&< <)!>9 ->9)!>9 "1>! Ae4$!> =/:88> =-8>23 WEB^E =SEOSEMLP =.; SNS =FBTwitter !2*> =Webinar =<7#68< =&$/4>9 =MA8< <&<%^E =E-book?C =+, tw qj =hKHd /;># =+,\D =<7

Slide 13

Slide 13 text

$   % #     !"  KPI 3 4 2 1

Slide 14

Slide 14 text



Slide 15

Slide 15 text

WEB      CRM  WEB  

Slide 16

Slide 16 text

CRM   $%'(  +& "   ) !*  # +

Slide 17

Slide 17 text

CRM# Customer 360 :  &0+, $ ./-" ! ( & %* )'

Slide 18

Slide 18 text

EQT/9(.4: &:/8;( Q ';#YN COVID-19 FK1:)!:#; COVID-19 FK0;( AppExchange BD ;. BD 1;&: BD !;7 BD @U (8;+: #2/6 2+%3,7 M=;. G ;/: HV '#7RS-;"*5  3;+;

Slide 19

Slide 19 text

$   % #     !"  KPI 3 4 2 1

Slide 20

Slide 20 text

  

Slide 21

Slide 21 text

"! ' % $#     '   &

Slide 22

Slide 22 text

 1",  1/5&7109100&7 $34308# 5091,500!  1/3&710960&7 $34308# 509900! 1% '2( &7 * -+ 5 6 .)

Slide 23

Slide 23 text

       

Slide 24

Slide 24 text

=JLB U+O810 >  @95X(< N  4  4  R*D V V/  M. ISW; :Y6 4 7T2 ' )& !)#%' QC '$')& 3007T K-A(,P "%'*? EH C3GF

Slide 25

Slide 25 text

-%#.+!&*-u] CVXKjU&*-①  2 H_sd y (Why you why you now.) 5TEWa>CVCV (4Cm 7vYG) 4o\ ,."qA XW  y ?T3_ Awf  H_F  y xCIB NO tp<;e 6L WEBIB MRl8 N`^n).+ iQ SkgP EW/a>/xC ZX(As Is) [J(To Be) =c1 hrIB D9/ !$( 0b Sk',#! @p:

Slide 26

Slide 26 text

(@;&@0A=/EN+A=(2WtnN[m) \v{g#Šu!6%<@*② \dY no ™’QP† Gi WEBdY krŽJ n‚:A= ‰q sŒ‡p _x/ƒS/\ |{(As Is) }e(To Be) R …E ˆ•dY ^KC-/29 D„ sŒ8?0/ yX ”V & czM • &@,&40A=/6%<@*L] • WEBF“1A=šZŽJU’o˜ • T`†QP†:A=%4>/Ra • U’€Sf • BL]#EN:A=–I 5Key Questions • \v$7.5/B‘œ#‹w ž • 8?.')3#—!zjb‰ž • D„H "!ž"D„H!ž • "\v#hO "!ž • wl › ž}~!ž U’N

Slide 27

Slide 27 text

r MgJ…)t83;73 N` _xkp qf! s 0/> {hŠ,ƒ( Y‹,} {hy‰,ƒ( ]P ◯◯ T) wˆBD: 0/>,x„ ‹!)l“, ‰j {hŠ,E†zN` ‰j) wˆ,} ‰j#◯◯_ vG #(◯◯ {hŠS(Ž# Š,‘P* “qf) Mg {hf‡a ‚–&wˆ,H) Mg,} %)’( $e# )"’( {hvu&[(G, „ Or Mg) bx {hŠF'=.C 9,‡ Oc‹) I•,} #d~◯◯ <5@C K€◯◯G$ %'*# bx)BD:,GQ ‹! iom2DBD:,L *)G$nU) -.4C639 (‡k) {hŠ,|R ^V,} Š,„)“ 1? A,‡)Mg)\X 1?A ] ” 1?A‡ & ” +'W) ZŒQ

Slide 28

Slide 28 text

10@1F or 1-811FZ]"?  ;aEd W◯◯U P\"[9  1)4$.12,+8( '705!"N  #/28'37TB=! b>XH*6Y1%)Q<L_ K RI=! K RI=GC^Sc"V  MA"OJ &74$7D`: D`:

Slide 29

Slide 29 text

Gv%Bz#hES {r ESOT Gv; HaC KbESGv%Bz#C# Salesforce.com  c-0/55W1H _y\ZWPF=#

Slide 30

Slide 30 text

303"42!DeL F  )3$ 6= aA:S  *&4 -4SE aA24(9K 12#, BXH 8<UI MQ`NG ;O @^5 RY  `N MW TJ   ' /3Z[> \S Chatter +.%4/3 V^:24(]C WEB7_bE4(3 @^cP?d @^5

Slide 31

Slide 31 text

.*."/,!S[ :6@  '.% N;TP TP? +! CN6@>A ZV  : 3K J9BG\V 7R0S2X4EQ1D6@ (/,*&-/ ).$/, 8H WF 

Slide 32

Slide 32 text

%#" /)*#" ! ' 1  % $  0 ! 1 # &(   0 "   5   /) &($./',#"+ -

Slide 33

Slide 33 text

AI /E#& GC/E(?@< !'J;8* F 4HB0 ? 67 24H54H)91B0=D "' %'!$'   +:A.>-3 Sales TechI,

Slide 34

Slide 34 text

AI     Sales Tech

Slide 35

Slide 35 text

&'   )$ Web & / ( *!% " # Sales Tech +

Slide 36

Slide 36 text

)!'$ #/'$ '$ #/ Web0-'$     1%+*," (. &  Sales Tech 2

Slide 37

Slide 37 text

$   % #     !"  KPI 3 4 2 1

Slide 38

Slide 38 text

KPI

Slide 39

Slide 39 text

…/EB.:'E.D413*>50,000FhS  8C2=1)W\Va^ PR MO$dfTi 9-5.`gnU!/E B.:'E.D413*> ec W\"Hh!Va^PR Y hb]Z  YhJo(.0

Slide 40

Slide 40 text

2?A5  #1CEVISION  2? )30@CE )34   Insight Sales9. The Model2? *F)-&!+< :;B/D>HUB " 2? )386(' 7%,$=  2?

Slide 41

Slide 41 text

*  @CKPI$/'48 “The Model”   " . 03)(   X 5,6 E$&!1%2 G 2 G > X > #72 G #7 X #7 #7-+2 G 9:#7 100,000 1,000 1F 1,000 250 250 75 30F 75 68 90F 25F BD;A >* +=#7* #7BD 9:#72 @C KPI KPI

Slide 42

Slide 42 text

$   % #     !"  KPI 3 4 2 1

Slide 43

Slide 43 text

Salesforce Care 

Slide 44

Slide 44 text

Salesforce Care WEB 422 https://www.salesforce.com/jp/solutions/covid-19-response/overview/  Customer 360 

Slide 45

Slide 45 text

Salesforce Care NPDA- ($+&* *Specifically for for emergency response teams, call centers, and care management teams at health systems affected by coronavirus Work From Home I.W;: Quip Starter 2020E9O30N S1I. %++L6[ >B87 FQ<: !++($+&* ,CXR" : 23\@ 9 V ^M?)/0GQ7KJ'!+ Tableau I.W;:Tableau Desktop, Tableau Prep Buider 10%++ /90NZS1I. Salesforce Essentials I.W;:Salesforce Essentials 10%++ /90NZS1I. AppExchange (+*+ for COVID-19 15U !++($+&*HY ①Salesforce'5T'* Service Cloud Enterprise Edition / Lightning Platform Plus Enterprise Edition / Knowledge / Sandbox]Full Copy) / Event Monitoring / Premier Success Plan ②M?)/0GQ7KJ# NP=4

Slide 46

Slide 46 text

No content

Slide 47

Slide 47 text

No content

Slide 48

Slide 48 text

,-'3#+./  "$  %* #+(4 &2 !0QR 1)   

Slide 49

Slide 49 text

SaaS %*! ,QR .$  SaaS #+ KPI0&(/" SaaS'"*)-