チームの議論の土台をつくるためにデザイナーのわたしができること / Connehito Marche Service Design

by Natsuki Watanabe

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νʔϜͷٞ࿦ͷ౔୆Λͭ͘ΔͨΊʹ σβΠφʔͷΘ͕ͨ͠Ͱ͖Δ͜ͱ ίωώτגࣜձࣾΘͨͳ΂ͳ͖ͭ ίωώτϚϧγΣαʔϏεσβΠϯࢢ

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͜Μ͹Μ͸ʂ ίωώτ΁Α͏ͦ͜ʂ

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ίωώτגࣜձࣾσβΠφʔ Θͨͳ΂ͳ͖ͭͰ͢ʂ ௨শͳͬͽʔ ίωώτྺ൒೥ʹͳΓ·ͨ͠

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ࠓճͷςʔϚ ʮαʔϏεσβΠϯʯ

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αʔϏεσβΠϯͬͯ Ͳ͏΍ͬͯͭ͘Δ΋ͷʁ

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νʔϜͰՁ஋Λͭ͘Δ Ϗδωε σβΠϯ ։ൃ × ×

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σβΠφʔͷΘ͕ͨ͠ Ͱ͖Δ͜ͱͬͯͳΜͩΖ͏ʁ

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αʔϏεͷՁ஋Λʮ࠷ॳʹݟ͑ΔԽʯ͢Δऀ σβΠφʔ ͭ·ΓɺνʔϜͷٞ࿦ͷ౔୆Λͭ͘Δऀ

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Կ΋Πϝʔδ͕ͳ͍ͱ ۩ମతͳٞ࿦·Ͱམͱ͠ʹ͍͘ νʔϜͷٞ࿦ΛਂΊ͍ͨͱ͖ σβΠφʔͷͭͬͨ͘Πϝʔδ Λ΋ͱʹڞ௨ͷٞ࿦͕Ͱ͖Δ ˓˚˓ ˓ ʷ˚ʷ ˓˓˓ ˓˓˓

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͍ࣗ͟෼ͷΞ΢τϓοτΛઆ໌ͯ͠ΈΔͱ ࣗ෼Ͱͭͬͨ͘6*ͳͷʹʜ ϨϏϡʔͷ࣌ʹͳ͔ͥ͏·͘͜ͱ͹ʹͰ͖ͳ͍ʜ આ໌Ͱ͖ͳ͍ͱपΓ΋ೲಘͮ͠Β͍

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ٞ࿦ΛਂΊΔͨΊʹͲΜͳΞ΢τϓοτ͕͋ΔͱΑ͍ʁ ͦͷΞ΢τϓοτʹରͯࣗ͠෼͸ͲΜͳઆ໌͕Ͱ͖Ε͹Α͍ʁ

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ϘπҊ΋ؚΊͯΞ΢τϓοτΛෳ਺ݟͤΔ ͍͔ͭ͘Ҋ͕͋ΔͱϝϦσϝ͕఻͑΍͘͢ɺํ޲ੑ͕ܾΊ΍͍͢ "Ҋ #Ҋ

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Ξ΢τϓοτʹରͯ͠ͲΜͳઆ໌͕Ͱ͖ΔͱΑ͍͔ʁ ͭͷࢹ఺ͰΞ΢τϓοτΛݴޠԽ

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ͭͷࢹ఺ͰΞ΢τϓοτΛݴޠԽ ୡ੒͍ͨ͠ࣄ͸ͳʹʁ ֤ҊͷΞ΢τϓοτͷϝϦσϝ͸ʁ ೰ΜͰ͍ͯٞ࿦͍ͨ͠఺͸ͳʹʁ

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༻ҙͨ͠ςϯϓϨʹͦͬͯɺݴޠԽͯ͠ΈΔ

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νʔϜʹల։ͯ͠ϒϥογϡΞοϓ

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#Ҋ "Ҋ ݕࡧ࣌ʹಉ͡ि਺ɾ݄ྸͷ࣭໰ʹͨͲΓண͖΍͍ͨ͘͢͠ʂ

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#Ҋ "Ҋ ϦετͷݟͤํͲ͏͠Α͏ʁ

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˓ݕࡧཤྺͱಉ͡ϦετͰ6*ͱͯ͠ ɹ౷Ұײ͕͋Δ ˚ࢠڙͷ਺͕ଟ͍ͱɺ ɹݕࡧཤྺͷՄࢹྖҬ͕ݮΔ "Ҋ ॎฒͼͷϦετܗࣜ

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#Ҋ ˓ݕࡧཤྺͷՄࢹྖҬ΋୲อ ԣฒͼͷϦετܗࣜ

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ݕࡧ࣌ʹಉ͡ि਺ɾ݄ྸͷ࣭໰ʹͨͲΓண͖΍͍ͨ͘͢͠ʂ #ҊΛ࠾༻ʂ

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΍ͬͯΈͯΑ͔ͬͨ͜ͱ

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σ ΟϨΫλʔɺΤϯδχΞɺ্࢘ͷσβΠφʔ ΍ͬͯΑ͔ͬͨ͜ͱᶃ ͞·͟·ͳํ͔Βଟ֯తͳ͝ҙݟΛ͍͚ͨͩͯɺ ը໘ͷਫ਼౓͕ߴ·ͬͨʂ

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΍ͬͯΑ͔ͬͨ͜ͱᶄ σβΠϯϓϩηεͷݟ͑ΔԽ͢Δ͜ͱͰ ࢪࡦͷํ਑Λ͖ΊΔ͖͔͚ͬʹͳͬͨ

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σΟϨΫλʔ͞Μʹ͍͍͓ͨͩͨݴ༿

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ଞਓ͔Βͨ͘͞ΜͷҙݟΛ΋Β͏ͷ͸͠ΜͲ͍͜ͱ Ͱ΋΍ͬͯΑ͔ͬͨ

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σβΠφʔ͸ɺνʔϜͷٞ࿦ͷ౔୆Λͭ͘Δऀ w Ξ΢τϓοτΛෳ਺ݟͤΑ͏ w Ξ΢τϓοτΛͭͷࢹ఺ͰݴޠԽ͠Α͏ ·ͱΊ ୡ੒͍ͨ͠ࣄ͸ͳʹʁ ֤ҊͷΞ΢τϓοτͷϝϦσϝ͸ʁ ೰ΜͰ͍ͯٞ࿦͍ͨ͠఺͸ͳʹʁ ٞ࿦ͷ౔୆Λͭ͘ΔͨΊͷ޻෉

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Έͳ͞Μ͕σβΠφʔͱͯ͠ɺ ޻෉͍ͯ͠Δ͜ͱ͸ͳΜͰ͔͢ʁ ͥͻɺ࠙਌ձͰ͓͍͑ͯͩ͘͠͞

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͝ਗ਼ௌ͋Γ͕ͱ͏͍͟͝·ͨ͠ʂ