Split teams differently by building CoP 24 September 2019 Emna Ayadi 

• In Testing since graduation (2015) • Test Coach (2019) • Interested in games (Test, Agile) • Ministry of Testing Meetup Organizer in Sfax About Me @emna__ayadi 

Why people quit their job when they can do it otherwise ? @emna__ayadi 

@emna__ayadi 4 How can we create links between different people? @emna__ayadi 

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What is a community of practice? @emna__ayadi 

@emna__ayadi 7 Definition « Group of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly» Wenger & Trayner CoP Design CoP Security CoP Testing CoP AI 

@emna__ayadi 8 References 

@emna__ayadi 9 Isolated groups Idea : Emily Webber @ewebber 

@emna__ayadi 10 Mixed Groups Idea : Emily Webber @ewebber 

11 Team A Team B Team C @emna__ayadi Idea : Emily Webber @ewebber 

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Who belongs to a Community of Practice ? 

@emna__ayadi 14 Tribe Tribe Tribe CoP (ex : Test activity) What ? How ? T T T T T T T T T PO PO PO PO PO PO PO PO PO Squad Squad Squad Squad Squad Squad Squad Squad Squad Chapter Chapter Idea : Emily Webber @ewebber 

@emna__ayadi 15 Sense of a Community Membership Influence Feel rewarded Emotional link 

@emna__ayadi 16 bring people together to talk and learn about testing 

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Why it is important to build communities of practice ? @emna__ayadi 

22 Photo : Malt blog @emna__ayadi 

@emna__ayadi The Five Orders of Ignorance – « Phillip G. Armor »  Order Ignorance Lack of Ignorance  𝒔𝒔 Order Ignorance Lack of Knowledge  Order Ignorance Lack of Awareness  𝒓𝒓 Order Ignorance Lack of Process  Order Ignorance Meta Ignorance CoP 23 

@emna__ayadi Knowledge that I have ! Knowledge we have ! Knowledge Iceberg @emna__ayadi 

“Knowledge is a treasure, but practice is the key to it.” Léo Buscaglia Photo : Pamela Tom 25 @emna__ayadi 

@emna__ayadi 26 Photo: Tenso Graphics, Concept : Emily Webber @ewebber 

@emna__ayadi 27 Photo: Tenso Graphics, Concept : Emily Webber @ewebber 

@emna__ayadi 28 Magic Photo: Tenso Graphics, Concept : Emily Webber @ewebber 

Run a Community of Practice @emna__ayadi 

30 @emna__ayadi Community Kernel Key Actors Participants Concept : Judicaël Paquet @myagilepartner 

31 Recommendations for your community @emna__ayadi Multiple locations Community Identity Meetups Schedule (Frequency) Members Identity Purpose Find right people Make fun 

@emna__ayadi Diversify activities Share for more transparency 

@emna__ayadi 3 3 Photo : Castellers de Vilafranca « When two forces unite, their efficiency double » Isaac Newton « If you want to go fast, go alone. If you want to go far, go together » African Proverb @emna__ayadi 

34 CoP dimensions - Help with challenges - Access to expertise - Confidence - Fun with colleagues - Meaningfull work - Personal development - Reputation and network - Professional identity - Marketability - Voice and influence - Problem solving - Time saving - Knowledge sharing - Synergies across units - Reuse of resources - Strategic capabilities - Keeping abreast - Innovation - Retention of talents - New strategies Members Organization 

@emna__ayadi 35  We should encourage them to make the change  We should have a sens to the community to make it run Remember « Not necessary » « I don’t want to be involved» 

@emna__ayadi 36 Training   Groups of 5-7 persons  Find a common interest  Merge your ideas 

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Keep in Touch @emna__ayadi [email protected] Emna Ayadi @sfaxtesting Ministry of Testing Sfax Ministry of Testing Sfax