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State of the Metric Austin 2016

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‣ Revenue Forecasting JANUARY 2015 ‣ Plan Insights MARCH 2015 ‣ Revenue Insights MAY 2015 ‣ Cohort Analysis JUNE 2015 ‣ Annotations JUNE 2015 ‣ Dunning & Retention SEPTEMBER 2015 ‣ Trendlines NOVEMBER 2015 ‣ Goals FEBRUARY 2016 ‣ SubMRR+ FEBRUARY 2016 ‣ Slack App MARCH 2016 Review: Product

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‣ Scott joined JULY 2015 ‣ Renee joined DECEMBER 2015 ‣ General Catalyst invested $200k DECEMBER 2015 ‣ Fried joined JANUARY 2016 ‣ Bessemer invested $100k JANUARY 2016 Review: Company

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$30,988 › $46,604 50% MRR

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407 › 520 28% Customers

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$76 › $89 17% ARPU

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$1,222 › $2,001 64% LTV

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10.7% › 4.5% 58% User Churn

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12.8% › 5.7% 55% Revenue Churn

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Goal: 2016 Profitability

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Goal: 2016 ‣ Expenses: $80,000/mo ‣ Need: 900 customers

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Goal: 2016 +45 customers each month

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How? ‣ Focus, focus, focus ‣ Transparency ‣ Education ‣ Measured action

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How: Focus ‣ Weekly, monthly & quarterly goals ‣ Don’t over-solve: Ship the smallest solution possible

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How: Transparency Our own transparency equips other businesses

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How: Education Teaching is one of the greatest marketing tools available

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How: Measured Action Regular and consistent testing with measurable results to know what is and isn’t working

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Mission Our mission is to equip businesses with the tools they need to grow.

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Values Shared principles on what it will take for us to accomplish our mission.

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Principles ‣ Be entrepreneurial

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Principles ‣ Be entrepreneurial ‣ Constraints bring out creativity

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Principles ‣ Be entrepreneurial ‣ Constraints bring out creativity ‣ High bar for quality

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Principles ‣ Be entrepreneurial ‣ Constraints bring out creativity ‣ High bar for quality ‣ Relentless focus on success

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Principles ‣ Be entrepreneurial ‣ Constraints bring out creativity ‣ High bar for quality ‣ Relentless focus on success ‣ Strong sense of purpose

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Team Five foundations needed to work well together and accomplish our mission

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Team ‣ Create an environment of trust

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Team ‣ Create an environment of trust ‣ Have healthy conflict

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Team ‣ Create an environment of trust ‣ Have healthy conflict ‣ Commit to decisions

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Team ‣ Create an environment of trust ‣ Have healthy conflict ‣ Commit to decisions ‣ Accountability to decisions

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Team ‣ Create an environment of trust ‣ Have healthy conflict ‣ Commit to decisions ‣ Accountability to decisions ‣ Focus on results

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People Baremetrics can’t exist without you.

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The End