成長し続ける組織のためのドキュメント

by Yuki Tamura

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:VLJ5BNVSB FTUJF JOD ੒௕͠ଓ͚Δ૊৫ͷͨΊͷ υΩϡϝϯτ ੒௕૊৫ͱϓϩμΫτͷͨΊʹඞཁͳυΩϡϝϯτͱ͸ʁ

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ຊ೔ͷΞδΣϯμ FTUJFͰ͸ɺ ͳͥυΩϡϝϯτΛॻ͘ͷ͔ʁ ྑ͍υΩϡϝϯτͷॻ͖ํͱ͸ʁ ओͳυΩϡϝϯτͷ࢖͍෼͚ ࠷ޙʹ

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ͳͥFTUJF͸ υΩϡϝϯτΛॻ͘ͷ͔ʁ

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Ͳ͏ͯ͜͠͏ͳͬͨʁ ͛͢ʔΫʔϧͳػೳߟ͑ͨΘ དྷिʹ͸ϦϦʔεͰ͖ΔͩΖ ͦͷػೳ͕ Ͳ͜ʹԿͷӨڹΛ ༩͑Δͷ͔ ·ΔͰΘ͔ΒΜ ·ͣ͸ιʔεΛಡΜͰɺ ͦͷ࢓༷͕༩͑ΔӨڹΛௐ΂ͯΈΔ ͱΓ͋͑ͣௐࠪظؒΛϲ݄͘Ε ແཧͶ ͋Δ೔

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͍͔ͭΒ͜͏ͳͬͨʁ ͜ͷػೳ࢖ΘΕͯͳ͍͔Β ࡟আ͍ͨ͠Μ͕ͩʜʜ ԿͷͨΊʹ͋ΔΜͩʁ ͦ΋ͦ΋͜ͷػೳ ୭͕Ͳ͏͍͏໨తͰ ͍ΕͨΜ͍ͩʁ ͦΕ͸ڈ೥ࣙΊͨ1E.͕ Ͳ͏ͯ͠΋΍Γ͍͍ͨͬͯ͏͔Β ΍ͬͨ΍͕ͭͩԶ΋ৄ͘͠͸஌ΒΜ ͊͞ʁ ผͷ೔

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࠷ॳ͸ര଎Ͱ։ൃ͍ͯͨ͠ػೳ͕ ͍ͭͷ·ʹ͔଍ᐫͱͳΔ

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౰࣌ͷه࿥͑͋͞Ε͹ ͜Μͳ͜ͱʹ͸ͳΒͳ͔ͬͨͷʹ

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υΩϡϝϯτ͸աখධՁ͞Ε͍ͯΔ ޿͍ൣғʹ௕͍࣌ؒ࣠Ͱ ྑ͍ӨڹΛ༩͑ΒΕΔ།ҰͷखஈͰ͋Δ

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ࢥߟɺܾఆɺτϨʔυΦϑΛࣦΘͳ͍ͨΊʹ υΩϡϝϯτΛॻ͔ͳ͚Ε͹ͳΒͳ͍ ͨͩ͠ɺଟ͘ͷਓʹʮಡΜͰ΋Β͏ʯͨΊʹ͸ ্ख͘ॻ͘ඞཁ͕͋Δ

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Ϡ π Β ͸ ϥ ϝ ϯ Λ ৯ ͯ Δ Μ ͡ ͳ ͍ ৘ ใ Λ ৯ ͯ Δ Μ ͩ ʂ

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ྑ͍FTUJF υΩϡϝϯτͷ ॻ͖ํͱ͸ʁ

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d࣌ؒͰ ํ޲ੑΛ໌֬ʹͨ͠ ૲ߘΛॻ͘ εςʔΫϗϧμʔʹ֬ೝ Θ͔Γ΍͘͢ ಡΈ΍͘͢ฤू͢Δ ϑΟʔυόοΫΛٻΊ ίϝϯτΛ΋Β͍ ඼࣭ΛߴΊΔ

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จষฤू࣌ͷϙΠϯτ

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ಡΈखͷؾ࣋ͪʹͳΓΘ͔Γ΍͢͞Λ໨ࢦ͢

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ෆඞཁͰअຐͳཁૉ͸ۃྗऔΓআ͘

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Օ৚ॻ͖Λ࠷௿ݶʹ݁͠࿦ʹϑΥʔΧε͢Δ

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ࣗ෼ͷ࣌ؒΑΓ΋ಡΈखͷ࣌ؒΛେ੾ʹ͢Δ

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ద੾ͳ ϑΟʔυόοΫΛಘΔͨΊʹ

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۩ମతͳϑΟʔυόοΫΛٻΊΔ͜ͱ ྫ͑͹ʮࢲ͸"ͩͱࢥ͍·͕͢ɺ #ͱ͍͏؍఺͸͋Γ·͔͢ʁʯ

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FTUJFྲྀ υΩϡϝϯτͷ࢖͍෼͚

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FTUJFͰӡ༻͞Ε͍ͯΔओͳυΩϡϝϯτ w%FTJHO%PDT w"%3 "SDIJUFDUVSF%FDJTJPO3FDPSET w13% 1SPEVDU3FRVJSFNFOUT%PDVNFOU

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جຊతʹ 3FRVFTUGPS$PNNFOU 3'$ ʢίϝϯτΛٻΊΔʣ

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͍ͭԿΛॻ͘΂͖͔ʁ ͍ͭԿ͕ඞཁͳͷ͔ ·ͬͨ͘෼͔Βͳ͍ΜͩΑͳ͊

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%FTJHO%PDT

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%FTJHO%PDTͷ໨త Կ͔Λ࢝ΊΔલʹϑΟʔυόοΫΛٻΊΔ ίϯςΩετɺΞϓϩʔνɺτϨʔυΦϑͳͲهࡌ͢Δ ໨త͸ॏཁͳ'#ΛಘΔ͜ͱͰɺ࣌ؒΛ୹ॖ͢ΔͨΊͷ΋ͷ

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%FTJHO%PDTͷӡ༻ ཷ·Γ͗͢ͳ͍Α͏ʹϝϯςφ͕ϝϯςʢϓογϡʣ͢Δ ํ޲ੑ͕ܾ·ͬͨΒద੾ͳ৔ॴʹҠಈ͢Δ ܗࣜ͸ࣗ༝ͰίϝϯτͰ͖Δঢ়ଶͰ͋Ε͹ͦΕͰྑ͍

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͜ͷ%FTJHO%PD ॻ͔Εͨͷ͕೥ʜʜ ΰϛ͸૟আ͠ͳ͖Όʜʜ

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"%3 "SDIJUFDUVSF%FDJTJPO3FDPSET

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"SDIJUFDUVSF%FDJTJPO3FDPSET ઃܭͷج४΍൑அΛ໌֬ʹ࢒͓ͯͨ͘͠Ίͷ΋ͷ ߋ৽͞ΕΔ΋ͷͰ͸ͳ͘ɺ͋͘·Ͱ΋ʮه࿥ʯͰ͋Δ ʮબ͹ͳ͔ͬͨબ୒ࢶʯ΋ʮԿނʯ͔Λ࢒͢Α͏ʹ͢Δ

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λΠτϧ ݁࿦ ܾఆ εςʔλε ίϯςΩετ ؆ܿʹ ࠓͲ͏͍͏ঢ়گʁ ܾఆ΍มߋͷಈػ͸ʁ 1SPTˍ$POT͸Կʁ ԿΛఏҊɺ࣮ߦ͢Δʁ

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͋ͷͱ͖ ͳΜͰͬͪ͜બΜ͚ͩͬ ͔ͬ͢Γ๨ΕͪΌͬͨΑ ΋͏Ͳ͏΍ͬͯ ҙࢥܾఆͨ͠ͷ͔ Ա͑ͯͳ͍΍ʜʜ

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13% 1SPEVDU3FRVJSFNFOUT%PDVNFOU

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1SPEVDU3FRVJSFNFOUT%PDVNFOU ຊདྷ͸ʮ੡඼࢓༷ॻʯ͕ͩʮاըॻʯͷҙຯͰ࢖ΘΕ͖ͯͨ ݱࡏͷ੡඼ͷ࢓༷Λදͨ͢Ίߋ৽͠ͳ͚Ε͹ͳΒͳ͍ ݱࡏɺࢼߦࡨޡதʜʜʂ

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1SPCMFN Կͷ໰୊Λ ղܾ͢Δʁ 4VDDFTT ղܾ͔ͨ͠ Ͳ͏෼͔Δʁ 8IBU ୺తʹݴ͏ͱ ͦΕ͸Կʁ 8IFO ͍ͭϦϦʔεʁ ϚΠϧετϯ͸ʁ %FTDSJQUJPO ͭ·Γ Ͳ͏͍͏͜ͱʁ 8IZ ͳͥ ղܾ͕ඞཁʁ 8IP ͦΕ͸ ୭ͷͨΊͷʁ )PX ͲͷΑ͏ʹ ࣮ߦ͢Δʁ

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໰୊ࢤ޲͔ʁ ಡΈ΍͍͔͢ʁ ํ޲ੑ͕ղΔ͔ʁ ࣌ؒ࣠͸ݱ࣮త͔ʁ ੒ޭج४͕໌͔֬ʁ

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͜ΜͳΫι௕͍Α͘Θ͔ΒΜจॻ ࠓಡΈͨ͘ͳ͍ͳʜʜ͋ͱʹ͠Α ʢҎԼɺΤϯυϨεʣ

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͍ͭॻ͘ʁ ԿͷͨΊʁ ߋ৽͢Δʁ %FTJHO%PDT Կ͔ΛఏҊ͢Δͱ͖ ࢝·Δલ ϑΟʔυόοΫ͔Β ؾ͖ͮΛಘΔ͜ͱͰ ΑΓ࣌ؒΛ୹ॖ͢Δ ίϝϯτΛड͚ऴΘͬͨΒ ΋͏͠ͳ͍ "SDIJUFDUVSF %FDJTJPO 3FDPSET ઃܭʹରͯ͠ ԿΒ͔ͷมߋ΍ܾఆ͕ ൃੜ͢Δͱ͖ ʮͳͥʯͦͷܾఆ͕͞Ε͔ͨ ʮͳͥʯଞͷબ୒ࢶ͸ બ୒͞Εͳ͔͔ͬͨه࿥͢Δ ҙࢥܾఆ͕͞ΕͨΒ͠ͳ͍ 1SPEVDU 3FRVJSFNFOU %PDVNFOU ੡඼ʹ ৽͍͠࢓༷͕௥Ճ͞ΕΔ৔߹ ੡඼ͷ࢓༷Λ໌֬ʹ͠ ϓϩμΫτͷ඼࣭Λҡ࣋͠ ސ٬Ձ஋ΛੜΈग़͢΋ͷ جຊతʹ͢Δ

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࠷ޙʹ

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υΩϡϝϯτ͸Ѫ ʢ1E.ஊʣ

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͝ਗ਼ௌ͋Γ͕ͱ͏͍͟͝·ͨ͠ ը૾TPVSDF4IVUUFSTUPDL ΧδϡΞϧʹ ࿩ͯ͠Έ͍ͨ ৔߹͸ͪ͜Β ˣ