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AGILE WHITE HOUSE HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT

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Introduction

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The Status Quo is No Longer an Option

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1. $80 Billion / Year THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. $80 Billion / Year 2. Failed Projects THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. $80 Billion / Year 2. Failed Projects 3. Low Quality and Cost Overruns THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. $80 Billion / Year 2. Failed Projects 3. Low Quality and Cost Overruns 4. Doesn’t Take in Account End-Users THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. $80 Billion / Year 2. Failed Projects 3. Low Quality and Cost Overruns 4. Doesn’t Take in Account End-Users 5. Outdated Procurement Practices THE STATUS QUO IS NO LONGER AN OPTION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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Fundamental Shift is Taking Place

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1. How We Build Software has Changed A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. How We Build Software has Changed 2. Third Wave of the Internet is Now A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. How We Build Software has Changed 2. Third Wave of the Internet is Now 3. Open Source has Matured A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. How We Build Software has Changed 2. Third Wave of the Internet is Now 3. Open Source has Matured 4. The Rise of Digital Services A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. How We Build Software has Changed 2. Third Wave of the Internet is Now 3. Open Source has Matured 4. The Rise of Digital Services 5. Pipeline of Civic-Minded Idealists A FUNDAMENTAL SHIFT IS TAKING PLACE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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Government Transformation

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1. The Brightest Solving Complex Issues GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. The Brightest Solving Complex Issues 2. Human-Centered Design GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. The Brightest Solving Complex Issues 2. Human-Centered Design 3. Solving Faster & Delivering Quicker GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. The Brightest Solving Complex Issues 2. Human-Centered Design 3. Solving Faster & Delivering Quicker 4. Using Less Resources to Develop IT GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. The Brightest Solving Complex Issues 2. Human-Centered Design 3. Solving Faster & Delivering Quicker 4. Using Less Resources to Develop IT 5. Ecosystem of Gov Tech & Civic Tech GOVERNMENT TRANSFORMATION AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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The Big & Nasty Obstacles in the Way

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1. Money & Interests Protect Status Quo THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Money & Interests Protect Status Quo 2. Government Can’t Be Innovative THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Money & Interests Protect Status Quo 2. Government Can’t Be Innovative 3. Security and Privacy Issues THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Money & Interests Protect Status Quo 2. Government Can’t Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Money & Interests Protect Status Quo 2. Government Can’t Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training 5. Procurement Isn’t Flexible THE BIG & NASTY OBSTACLES IN THE WAY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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Overcoming Obstacles

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1. Money & Interests Protect Status Quo OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Healthcare.gov Changed the Conversation OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Healthcare.gov Changed the Conversation ➔ The United States Digital Services OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Healthcare.gov Changed the Conversation ➔ The United States Digital Services ➔ General Services Administration’s 18F OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Healthcare.gov Changed the Conversation ➔ The United States Digital Services ➔ General Services Administration’s 18F ➔ Beginning to Change the Rules of the Game OVERCOMING OBSTACLES > MONEY & INTERESTS PROTECT STATUS QUO AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Money & Interests Protect Status Quo 2. Government Can’t Be Innovative OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Presidential Innovation Fellows OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Presidential Innovation Fellows ➔ US Digital Services Recruitment OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Presidential Innovation Fellows ➔ US Digital Services Recruitment ➔ OMB Procurement Challenges OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Presidential Innovation Fellows ➔ US Digital Services Recruitment ➔ OMB Procurement Challenges ➔ Government on GitHub OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Presidential Innovation Fellows ➔ US Digital Services Recruitment ➔ OMB Procurement Challenges ➔ Government on GitHub ➔ GovConnect OVERCOMING OBSTACLES > GOVERNMENT CAN’T BE INNOVATIVE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Money & Interests Protect Status Quo 2. Government Can’t Be Innovative 3. Security and Privacy Issues OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Easier to Stand Up FedRAMP (Cloud) OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Easier to Stand Up FedRAMP (Cloud) ➔ Companies Meeting Approval Process OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Easier to Stand Up FedRAMP (Cloud) ➔ Companies Meeting Approval Process ➔ NIST has a draft Privacy Risk Management for Federal Information Systems OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ Easier to Stand Up FedRAMP (Cloud) ➔ Companies Meeting Approval Process ➔ NIST has a draft Privacy Risk Management for Federal Information Systems ➔ Federal Compatible Terms of Service (TOS) Agreements for SAAS Applications OVERCOMING OBSTACLES > SECURITY & PRIVACY ISSUES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Money & Interests Protect Status Quo 2. Government Can’t Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ OMB Challenge for Agile Training OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ OMB Challenge for Agile Training ➔ GSA’s Federal Marketplace of Agile Vendors OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ OMB Challenge for Agile Training ➔ GSA’s Federal Marketplace of Agile Vendors ➔ Digital Services Playbook OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ OMB Challenge for Agile Training ➔ GSA’s Federal Marketplace of Agile Vendors ➔ Digital Services Playbook ➔ TechFAR OVERCOMING OBSTACLES > PROBLEMS OF SCALE, ADOPTION & TRAINING AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Money & Interests Protect Status Quo 2. Government Can’t Be Innovative 3. Security and Privacy Issues 4. Problems of Scale, Adoption & Training 5. Procurement Isn’t Flexible OVERCOMING OBSTACLES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ USCIS's Flexible Agile Development Services (FADS) OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ USCIS's Flexible Agile Development Services (FADS) ➔ Agile Delivery Services Blanket Purchase Agreement (BPA) OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ USCIS's Flexible Agile Development Services (FADS) ➔ Agile Delivery Services Blanket Purchase Agreement (BPA) ➔ Rapid Technology Prototyping Contracts OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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➔ USCIS's Flexible Agile Development Services (FADS) ➔ Agile Delivery Services Blanket Purchase Agreement (BPA) ➔ Rapid Technology Prototyping Contracts ➔ Digital Services Playbook & TechFAR OVERCOMING OBSTACLES > PROCUREMENT ISN’T FLEXIBLE AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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Digital Services Playbook

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1. Understand what people need DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Understand what people need 2. Address the whole experience, from start to finish DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Understand what people need 2. Address the whole experience, from start to finish 3. Make it simple and intuitive DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. Understand what people need 2. Address the whole experience, from start to finish 3. Make it simple and intuitive 4. Build the service using agile and iterative practices DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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4. BUILD THE SERVICE USING AGILE AND ITERATIVE PRACtiCES AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS ❏ Ship a functioning MVP ❏ Run usability tests frequently ❏ Close communication; daily stand-ups ❏ Keep delivery teams small and focused ❏ Release features and improvements multiple times each month ❏ Create a prioritized feature backlog

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5. Structure budgets and contracts to support delivery DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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5. STRUCTURE BUDGETS AND CONTRACTS TO SUPPORT DELIVERY AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS ❏ Budget research, discovery, & prototyping ❏ Contract requests frequent deliverables ❏ Contract allows delivery team flexibility to adjust feature prioritization as project evolves ❏ Open source solutions are evaluated

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5. Structure budgets and contracts to support delivery 6. Assign one leader and hold that person accountable DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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5. Structure budgets and contracts to support delivery 6. Assign one leader and hold that person accountable 7. Bring in experienced teams DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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5. Structure budgets and contracts to support delivery 6. Assign one leader and hold that person accountable 7. Bring in experienced teams 8. Choose a modern technology stack DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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9. Deploy in a flexible hosting environment DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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9. Deploy in a flexible hosting environment 10. Automate testing and deployments DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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10. AUTOMATE TESTING AND DEPLOYMENTS AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS ❏ Create automated tests ❏ Create unit and integration tests ❏ Run tests automatically as part of the build ❏ Perform deployments automatically with deployment scripts, continuous delivery ❏ Conduct load and performance tests

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9. Deploy in a flexible hosting environment 10. Automate testing and deployments 11. Manage security and privacy through reusable processes DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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9. Deploy in a flexible hosting environment 10. Automate testing and deployments 11. Manage security and privacy through reusable processes 12. Use data to drive decisions DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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9. Deploy in a flexible hosting environment 10. Automate testing and deployments 11. Manage security and privacy through reusable processes 12. Use data to drive decisions 13. Default to open DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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“Too often, the lack of guidance encouraging agency use of innovative contracting practices results in narrow and overly rigid interpretations of federal acquisition rules that complicate the government's ability to adopt smarter ways of acquiring high-quality digital services.” Beth Cobert, Steve VanRoekel, and Todd Park DIGITAL SERVICES PLAYBOOK AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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TechFAR

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1. General Considerations TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. General Considerations 2. Requirements Development & Acquisition Planning TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. General Considerations 2. Requirements Development & Acquisition Planning 3. Contract Vehicles and Existing IT Contracts TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. General Considerations 2. Requirements Development & Acquisition Planning 3. Contract Vehicles and Existing IT Contracts 4. Pricing Considerations TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. General Considerations 2. Requirements Development & Acquisition Planning 3. Contract Vehicles and Existing IT Contracts 4. Pricing Considerations 5. Use of Competition TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. General Considerations 2. Requirements Development & Acquisition Planning 3. Contract Vehicles and Existing IT Contracts 4. Pricing Considerations 5. Use of Competition 6. Contract Administration TECHFAR AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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The Transformation is Real

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1. 18F & US Digital Services are Growing THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. 18F & US Digital Services are Growing 2. Agile Engagements at Dozens of Agencies THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. 18F & US Digital Services are Growing 2. Agile Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. 18F & US Digital Services are Growing 2. Agile Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery 4. Public Dashboard to Track Progress, Milestones and Reusable Software THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. 18F & US Digital Services are Growing 2. Agile Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery 4. Public Dashboard to Track Progress, Milestones and Reusable Software 5. Momentum of Successful Engagements THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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1. 18F & US Digital Services are Growing 2. Agile Engagements at Dozens of Agencies 3. Federal Marketplace for Agile Delivery 4. Public Dashboard to Track Progress, Milestones and Reusable Software 5. Momentum of Successful Engagements 6. Wave of Media Attention THE TRANSFORMATION IS REAL AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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Open Discussion AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS

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Thank you. AGILE WHITE HOUSE: HOW THE TECHFAR & DIGITAL SERVICES PLAYBOOK ARE TRANSFORMING GOVERNMENT | AARON PAVA | @PAVA | @CIVICACTIONS