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Recap of Meet & Greet with Jordan DM

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Topics 1. Five Whys 2. Metrics and Analytics 3. Pick a Boring Tech 4. Devops as a culture

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Five Whys Simplest tool for root-cause analysis Useful for management roles Useful for postmortem / post-hoc explanations Pitfall: 1. Sometimes “how” is better 2. It might lead to blaming people

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Metrics / Data Driven Principles: 1. Assign owners 2. Create layered metrics, e.g: ● Business metrics ● Development metrics ● Infrastructure metrics 3. Analyze and use for taking decision

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Metrics / Data Driven(2) credits: Dan McKinley

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Metrics / Data Driven(3) credits: Dan McKinley

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Pick a boring techs Innovations tokens concepts Boring ≠ Bad Boring means well-understood and lesser unknown situations / variables Credit: Dan McKinley

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Pick a boring techs (2) Redefine “best tool for the job” ● Our job is “keep our company in business and make us still eat tomorrow” ● Best tool is “keep problems as minimum as possible and solve requirement as maximum as possible” Credit: Dan McKinley

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Pick a boring techs (3) How to pick new techs? 1. Let’s talk first 2. Can we solve with our current techs? 3. Addition or alternatives? Set clear expectations for migration Credit: Dan McKinley

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DevOps as Culture DevOps is not only tools Culture movement combined with development practices to enable rapid development

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DevOps as Culture(2) 1. Communications 2. Trust 3. Responsibility alignment 4. Respect 5. Send value to customer