Effective Open Source Interactions

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Effective Open Source Interactions ! @MikeMcQuaid

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Mike McQuaid Maintainer (2009-17) twitter.com/MikeMcQuaid

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! Mike McQuaid Senior Engineer (2013-17) github.com/MikeMcQuaid

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! groups funnel ☝ upsell helping

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groups !

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how are they interacting with a project?

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users !

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users want high quality no v2.0 working quietly

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contributors

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contributors want good resources ⏱ timely review earned praise

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maintainers

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maintainers want no bike shedding private chat more help

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funnel

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no-one ever became a contributor without being a user first

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no-one ever became a maintainer without being a user

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no-one excels as a maintainer without remaining a user

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leads prospects sales

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users contributors maintainers

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upsell ☝

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most maintainers were talked into it

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docs.brew.sh/How-To-Open-a-Homebrew-Pull-Request.html

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docs.brew.sh/New-Maintainer-Checklist.html

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helping

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users should have sensible expectations help how they can prioritise maintainers time

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contributors should follow project guidelines defer to maintainers go outside comfort zone

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maintainers should self-care to avoid burnout act as a force multiplier focus on 90% of users

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