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Be a DIGITAL PM SUMMIT Brett Harned | @brettharned Better Better PM

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★ So lonely.

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★ We have arrived!

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Thank you! (high ves all around)

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★ You can thank @pmarsceill for this one on Twitter

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good You are a project manager

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better We can always be

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1 1 Ask questions

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★ PM of Steel

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2 2 Learn from your mistakes

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Conduct a post mortem meeting: ˒ Quick session: Ask “What worked?” and “What didn’t work?” ˒ Compile your answers; draft a conversation guideline ˒ Conduct a 1-1.5 hour meeting ✦ Ground rules: no nger pointing ✦ Look for action items; ways to better process ✦ Accept all opinions, discuss them

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3 3 patient Be

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4 4 expectations Set

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★ You’ll sort it out

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cope Understand your

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timeline Lock down your

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oles Establish

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★ Who’s doing what? When?

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5 5 cheerleader Be a

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★ Go team!

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6 6 Know your craft

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methodology Study your

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procedures Learn company

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tools Practice using the right

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skills people Hone your

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7 7 difficult Don’t ignore conversations

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8 8 calendar Own your

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9 9 process Own your

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10 10 Share everything

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Share (almost) everything

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11 11 nacks Bring

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★ Feed them

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12 12 Vent (to the right people)

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13 13 fun Have

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★ A little bit of dancing can lighten the mood

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14 14 “No” Practice saying

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★ Practice makes perfect

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15 15 oofread everything

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` 16 16 concise Be

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17 17 notes Take good

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★ Make your notes clear and concise (happy robots edit)

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18 18 feedback Facilitate useful

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19 19 tatus Conduct

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★ Team status meetings: helping get things done!

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★ Client status calls make everyone happy

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Every status should include: What’s important? ˒ What was done last week ˒ What will be done this week/next week ˒ Action items ˒ Update on timeline ˒ Update on budget ˒ Risks & Issues

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20 20 Follow-up!

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21 21 Understand what it takes

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★ Learn from your peers

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What’s it gonna take? Sample task: Create HTML Wireframes ˒ Brainstorming Session/Sketching (1-2 hours) ˒ Follow-up session (1 hour) ˒ Set up environment to build HTML wireframes (1 hour) ˒ Code wireframes (24 hours) ˒ Internal team review (1 hour) ˒ Edit (4-6 hours) ˒ Make public, present wireframes to clients (2 hours)

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22 22 jerk Be a (when you have to)

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23 23 Keep calm

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time you need Take the

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personally Don’t take everything so

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mistakes It’s okay to

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mistakes It’s okay to make

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perspective Keep

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24 24 informed Stay

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http://cog.gd/5ns All the links... (my blog: brettharned.com)

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25 25 proud Be of your role

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★ Let your PM ag y!

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After the Digital PM Summit, let’s... So what’s next? ˒ Connect ˒ Learn ˒ Share

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Thanks! Brett Harned | @brettharned | brettharned.com dpm2013.com | ownercamp.com