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The FAQ of IA

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Who am I?

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Today…

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Roll, honour, award Reports of proceedings Collection search CONFLICT Equipment type War diary Collection search Collection search Collection search Collection search Collection search BATTLE HONOUR UNIT PERSON PLACE EVENT EQUIPMENT

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Why can’t we just…

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..arrange it by audience

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…arrange it by audience

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…arrange it by format

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…pour the IA in later

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…pour the IA in later

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… use search

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… use search People search for known item tasks: People browse/navigate for unknown item tasks: they know what they are looking for they aren’t sure what they are looking for they have a word to describe it they don’t know what to call it they know when they’ve found it they aren’t sure when they are done

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… the influence of Google, and on-site search

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…order it by alphabet

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…order it by alphabet

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“I wish it was by alphabet”

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Other illogical ‘best practices’

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Everything in 3 clicks

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7+-2 links in navigation

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abstract is harder than concrete

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Content in one place only

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Avoid jargon

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Avoid jargon

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Running a card sort

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Why can’t we just…

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…use a FAQ

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it really does depend… Thanks :) you can find me @maadonna, or maadmob.com.au