Leading a Distributed Team of Introverts

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Kyle Neath

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U N C O M F O R T A B L E

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Leadership What does it mean to be a leader?

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Leaders design organizations

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Good People, Good Systems.

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How do design decisions get made? Design leadership:

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Status Updates

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Email → Issues Visible to everyone.

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Design → Systems What is going to fail in the next 6-12 mon?

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Shipping? → Radar Reverse TPS reports (onus on leader)

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Product Health Check Last month’s ships Problems & opportunities Internal concerns Question / challenge

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Why do I like radar threads? Time zone independent Encourages contemplation / reﬂection Links! Evidence! (understand the system) Important topics resurface

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How do design decisions get made? Design leadership:

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Instilling Taste

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Beautiful is better than ugly. Explicit is better than implicit. Simple is better than complex. Complex is better than complicated. Flat is better than nested. Sparse is better than dense. Readability counts. Special cases aren't special enough to break the rules. … THE ZEN OF PYTHON

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Responsive is better than fast. It's not fully shipped until it's fast. Anything added dilutes everything else. Practicality beats purity. Approachable is better than simple. Mind your words, they are important. Speak like a human. Half measures are as bad as nothing at all. Encourage ﬂow. Non-blocking is better than blocking. Favor focus over features. Avoid administrative distraction. Design for failure. Keep it logically awesome. GITHUB ZEN

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https://api.github.com/zen

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https://api.github.com/octocat

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How do design decisions get made? Design leadership:

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Titles

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Employee 2009

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Employee Director of Design 2009 2011

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You should not expect either of these ﬁne gentlemen to change what they're doing, and that's the whole point. They created these roles and put themselves in it. We're just giving it a name.

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Employee Director of Design Employee 2009 2011 2012

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! ! 2 people 1 relationship

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! ! 3 people 3 relationships !

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4 people 6 relationships ! ! ! !

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! ! 4 people 6 relationships ! !

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R = N ⨯ (N - 1) / 2 ! ! ! !

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1, 3, 6, 10, 15, 21, 28, 36, 45… ! ! ! ! ! ! ! ! ! ! R = N ⨯ (N - 1) / 2

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150 - 250 people Dunbar’s Number

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11,000 - 30,000 relationships Dunbar’s Number

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Titles are a map of your organization

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Employee Director of Design Employee Product Leader 2009 2011 2012 2014

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Employee Director of Design Employee Product Leader VP of Product 2009 2011 2012 2014