Self-Confidence in the Face of Failure Magda Miu | @magdamiu Senior Engineering Manager @Adobe

Definition: Deviations from known processes that produce unwanted outcomes Root cause: behavior, skill and attention deficiencies Let’s talk about Failures Preventable Failures MISTAKES Definition: Unique and novel combinations of events and actions that give rise to unwanted outcomes Root cause: complexity, variability and novel factors imposed on familiar situations Complex Failures ACCIDENTS Definition: Novel forays into new territory that lead to unwanted outcomes Root cause: uncertainty, experimentation and risk taking Intelligent Failures DISCOVERIES 🎉 To avoid To avoid To celebrate

Confidence is the willingness to try Mel Robbins

Confidence - Competence Loop Take action Competence Self-belief Confidence Grows Nurtures Builds Motivates

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Be Proactive Common Practices • Reactive approach: react based on moods, feelings, and circumstances • Blame, accuse, and use victim language – “I have to”, “They always won’t let me”, “I can’t...” • Waste time and energy on things you can’t control. Highly Effective Practices • Proactive behavior: pause and respond based on principles and desired results. • Use proactive language: “I can”, “I choose to”, “I will find other options” • Focus on facts not stories. • Make your weather. Stimulus Response Freedom to choose

Circle of Control Circle of Influence Circle of Concern Circle of Control Changes, issues and work that are in our control Circle of Influence Changes, issues and work that should be done by other teams / colleagues Circle of Concern Changes, work and decisions that are not in our control or influence. Can we learn to accept it? Covey's Circles of Influence Map the situation to the right circle

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Ask for Help Prepare - Structure - Listening - Gratitude Prepare beforehand and show your effort • Document and present your thought process, what you've tried, and any error messages or challenges encountered. Be specific and use a structured approach • Make sure the help you ask for is specific. This will increase the likelihood that your needs get met. Engage in active listening and summarize the findings • Seek guidance on how to approach the problem and pay attention on the details provided (clarification and confirmation). Take notes and document the next steps. Express gratitude and do a follow-up • A simple "thank you" goes a long way. After implementing the solution, follow up with your colleague to let them know the outcome. Asking for help is a normal part of the learning process 😉

Be Proactive Ask for Help Continuous Learning 01 02 03

Continuous Learning Use the Power of “Not Yet” Model curiosity ▪ How can I be more curious about this? Can I run an experiment? ▪ What have I learned about this? What have I learned about myself? ▪ Curiosity assessment > https://nowwhat.com/curiosity Focus on facts, not feelings ▪ Recognize that thoughts aren’t facts – validate your assumptions ▪ Take time to celebrate, keep track of your successes & received positive feedback ▪ Change the perspective (alter-ego, mentor) - it is not your voice; it is your fears Give yourself permission to make mistakes ▪ Everyone starts at ZERO so give yourself permission to be a beginner, to feel stupid, to make mistakes ▪ Courage comes first, confidence is what you build overtime. Focus on your strengths ▪ Self-compassion instead of self-criticism

Be Proactive Ask for Help Continuous Learning

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