CULTURE OF CARING Shibu Varghese, SHRM-SCP SVP, People and Business Operations CHRO, Chief Diversity Officer MD Anderson Cancer Center

Focus on the people

EMPLOYEE ENGAGEMENT • Gallup estimates that actively disengaged employees cost the U.S. up to $605 billion each year in lost productivity. • Gallup states that only 33% of U.S. employees are engaged in their job, and slightly more than half of employees (51%) say they are actively looking for a new job or watching for openings. • Bersin & Associates predict spending on engagement will soon grow to about $1.5 billion per year.

EMPLOYEE ENGAGEMENT • Create a connection to the big picture • Environment where employees feel empowered • Professional and Personal alignment

LEADERSHIP If you start here, all other pieces fall into place Leadership is not about a title or a designation. It's about impact, influence and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers. ~ Robin Sharma

LEADERSHIP https://www.thebalance.com/top-reasons-why-employees-quit-their-job.com https://www.forbes.com/sites/louisefron/2013/06/24/six-reasons-your-best- employees-quit-you Relationship with Boss Relationship with Co- workers No Vision No Fun Why people leave their jobs…

LEADERSHIP SKILLS • Go off script • Personal relationship • Trust and empower your employees • Be transparent • Be authentic • Be inspirational and engaging • Reward and recognize • Be a model

CULTURE OF CARING A simple concept that starts with YOU….

Shibuv@mdanderson.org @svargheseCHRO