@jezhumble | #jenkinsworld | august 31, 2017 the devops transformation

@jezhumble core principles and practices the problem (why devops matters) how does devops help? how to get there common obstacles agenda

@jezhumble “the enterprise” Project A Project B Project C DBAs Infrastructure team Service desk Value stream Operations Engineering Business Ping!

@jezhumble Project A Project B Project C DBAs Infrastructure team Service desk Value stream Operations Engineering Business Ping! Project D Let’s create a new product enterprise projects

@jezhumble Project A Project B DBAs Infrastructure team Service desk Project D We’re going agile! Oh no! Oh no! Value stream Operations Engineering Business

@jezhumble Project A Project B DBAs Infrastructure team Service desk Value stream Operations Engineering Business Project D Our test-driven code follows SOLID principles Shame it doesn’t work Change management

how devops helps

@jezhumble devops movement a cross-functional community of practice dedicated to the study of building, evolving and operating rapidly changing, secure, resilient systems at scale

@jezhumble what is continuous delivery? The ability to get changes—features, configuration changes, bug fixes, experiments—into production or into the hands of users safely and quickly in a sustainable way.

@jezhumble the iron triangle

Jon Jenkins, “Velocity Culture, The Unmet Challenge in Ops” | http://bit.ly/1vJo1Ya

@jezhumble time to restore service lead time for changes release frequency change fail rate it performance http://bit.ly/2014-devops-report

Jon Jenkins, “Velocity Culture, The Unmet Challenge in Ops” | http://bit.ly/1vJo1Ya http://bit.ly/2016-devops-report

@jezhumble the alignment trap “Avoiding the Alignment Trap in IT,“ David Shpilberg, Steve Berez, Rudy Puryear and Sachin Shah MIT Sloan Management Review Magazine, Fall 2007.

@jezhumble how quickly can I get a critical fix to users? how quickly can i get feedback? how quickly can I restore service? how quickly can I validate if a feature is valuable? why lead time is important

@jezhumble “Evaluating well-designed and executed experiments that were designed to improve a key metric, only about 1/3 were successful at improving the key metric!” do less Kohavi et al, “Online Experimentation at Microsoft” | http://stanford.io/130uW6X

core devops principles and practices

scrum- fall water-

@jezhumble build quality in “Cease dependence on mass inspection to achieve quality. Improve the process and build quality into the product in the first place” W. Edwards Deming

Mainline Server Develop Build Build pull Local Workstation Build push ✔ Done!

Mainline Server Develop Build Build pull Local Workstation Build push ✔ Done! Everyone Commits To the Mainline Every Day

@jezhumble continuous integration at scale Jason Leyba | http://queue.acm.org/blogposting.cfm?id=78323

John Penix | “Large Scale Continuous Testing in the Cloud” | http://bit.ly/1BYMf70

@jezhumble deployment pipeline

@jezhumble different types of testing Functional acceptance tests Showcases Usability testing Exploratory testing Unit tests Integration tests System tests Non-functional acceptance tests (performance, scaling, ...) Business facing Technology facing Critique project Support programming AUTOMATED AUTOMATED MANUAL MANUAL / AUTOMATED

@jezhumble infrastructure-as-code

common obstacles

it’s about culture and architecture not process, tools, organizational structure

@jezhumble high trust culture Westrum, “A Typology of Organizational Cultures” | http://bmj.co/1BRGh5q how organizations process information

@jezhumble internet architecture Success on the web depends on “the ability to consistently create and deploy reliable software to an unreliable platform that scales horizontally” Jesse Robbins, “Master of Disaster” @ Amazon| @jesserobbins | http://oreil.ly/1HRKUVE

@jezhumble unreliable platform resilience, security, scalability, deployability, testability are architectural concerns

Steve Yegge’s Platform Rant | http://bit.ly/1zxknpR

http://www.flickr.com/photos/trustedsource/6132507962/

@jezhumble strangler application

You build it, You run it werner vogels, cto, amazon | http://bit.ly/11UJjmN

Project A Project B Project C DBAs Infrastructure team Service desk Value stream Operations Engineering Business Treat these services as if they were products

@jezhumble think product Service desk Value stream Operations Products / Services Ping! PaaS Ops management

@jezhumble talk to other teams agree and communicate measurable business goals give teams support and resources to experiment keep going achieve quick wins and share learnings the journey “6 Steps To Survive A DevOps Transformation” | http://ubm.io/1dKJajR

thank you! © 2016-7 DevOps Research and Assessment LLC https://devops-research.com/ To receive the following: • 30% off my new video course: creating high performance organizations • 50% off my CD video training, interviews with Eric Ries, and more • A copy of this presentation • A 100 page excerpt from Lean Enterprise • An excerpt from The DevOps Handbook • A 20m preview of my Continuous Delivery video workshop Just pick up your phone and send an email To: jezhumble@sendyourslides.com Subject: devops