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    <title>Sarah Smith</title>
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      <title>Operational Leadership Projects</title>
      <description>These projects showcase how I lead complex operational initiatives across people, process, and systems to drive scalable growth, cost efficiency, and strong customer experience. Each example reflects a practical, metrics-driven approach to leadership, change management, and execution—designed to translate seamlessly across service-based and growth-oriented organizations.</description>
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      <pubDate>Mon, 19 Jan 2026 00:00:00 -0500</pubDate>
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