DevOps Transformation at ABN AMRO Bank – Experience Report 1 João Rosa (Strategic Software Delivery Consultant) – Xebia B.V. Matthijs Dee (DevOps Program Manager) – ABN AMRO N.V.

How to get started – the basics } ENGAGEMENT is key, even if the all the transformation steps are not known } Embrace OPEN COMMUNICATION to connect the different parties } Ability to kill your darlings and ADAPT. DevOps is never the endgame } Dare to provide GUIDANCE 2

How to make it stick } Put PEOPLE at the centre of the transformation } Be EXPLICIT about the expectations and intentions } Be prepared to explain the PURPOSE of the DevOps transformation } Manage uncertainty with INCLUSIVE techniques and practices 3

Q&A 4