DevOps Transformation at ABN AMRO Bank - Experience Report @ XP 2020

Many organisations execute IT transformations to be more efficient and effective. However, the context differs between organisations, and there is no blueprint to copy IT transformations across organisations. We need to listen to the signals from inside of the organisation, learn, and adapt. In this experience report, we detail our approach and learning for a DevOps transformation within a bank in The Netherlands. Our most valuable insight is to put people at the centre of the transformation since we work in a knowledge field.

Transcript

1. DevOps Transformation at ABN AMRO Bank – Experience Report 1 João Rosa (Strategic Software Delivery Consultant) – Xebia B.V. Matthijs Dee (DevOps Program Manager) – ABN AMRO N.V.
2. How to get started – the basics } ENGAGEMENT is key, even if the all the transformation steps are not known } Embrace OPEN COMMUNICATION to connect the different parties } Ability to kill your darlings and ADAPT. DevOps is never the endgame } Dare to provide GUIDANCE 2
3. How to make it stick } Put PEOPLE at the centre of the transformation } Be EXPLICIT about the expectations and intentions } Be prepared to explain the PURPOSE of the DevOps transformation } Manage uncertainty with INCLUSIVE techniques and practices 3
4. Q&A 4