Innovation & DIsruption: Past, Present, Future

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SEFLI N 2016 GRIFFEY Innovation & Disruption: Past, Present, Future Jason Griffey Fellow Berkman Center for Internet & Society Harvard University

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GRIFFEY @griffey

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Today • Why Innovation? • Structures • Priorities • Strategies • Disruption

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Photo By Skley - Http://Flic.Kr/P/Pgqwwr

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INNOVATI ON I N LI BRARIE S GRIFFEY the application of better solutions that meet new requirements or unarticulated needs Maryville, S (1992). "Entrepreneurship in the Business Curriculum". Journal of Education for Business. Vol. 68 No. 1, pp. 27-31.

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GRIFFEY Why Is Innovation Good?

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INNOVATI ON LIBR ARI ES GRIFFEY Feature, Not A Bug GRIFFEY

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Without Change, Stagnation GRIFFEY

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Cycles, Not Paths

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Cycles, Not Paths Process, Not Destination

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Cycles, Not Paths Process, Not Destination Verb, Not Noun

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“Institutions will try to preserve the problem to which they are the solution.” - Clay Shirky

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“Individuals in an institution will rise to the level of their own incompetence.” - The Peter Principle

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Aspen Report Libraries in the Exponential Age http://www.libraryvision.org/libraries_in_the_exponential_age NOT LI NEAR ASPEN

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Transformation “Library innovation will transform the individual and collective institutions, but more importantly, it also will transform communities.”  —Libraries in the Exponential Age ASPEN

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Edges “The organizational culture of libraries (as is true for most companies and movements) enables true innovation to occur only on the edge of the organization where staffs are less encumbered by expectations of maintaining prescribed pathways. The challenge for libraries is to shatter the organizational paradigm…” ASPEN

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INNOVATI ON GRIFFEY Structures

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An organization's structure reveals its priorities Photo By Marcin Wichary - Http://Flic.Kr/P/4Afw4M

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Library

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Technology Material Services Public Services

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Technology Material Services Public Services

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Technology Material Services Public Services Acquisitions Archives Stacks Reference Instruction Circulation

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Technology Material Services Public Services Acquisitions Archives Stacks Reference Instruction Circulation Roaming Virtual Desk

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Technology Material Services Public Services ives Reference Instruction Circulation Roaming Virtual Desk

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Technology Material Services Public Services ives Reference Instruction Circulation Roaming Virtual Desk

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Technology Material Services Public Services ives Reference Instruction Circulation Roaming Virtual Desk

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Technology Material Services Public Services ives Reference Instruction Circulation Roaming Virtual Chat Twitter Desk

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Reference Inst ation oaming Virtual Chat Twitter

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eference Inst g Virtual Chat Twitter

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eference Inst g Virtual Chat Twitter Who’s In Charge?

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eference Inst g Virtual Chat Twitter Who’s In Charge? Who Can Change?

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Options For Structure • Bureaucratic • Functional • Divisional • Matrix • Flat • Team • Network

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Structure = Power

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Personnel GRIFFEY

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INNOVATI ON LIBR ARI ES GRIFFEY Human Capital “Technology must become a core competency for libraries, not simply a service offered to patrons…technology must be joined by new thinking on the development of human capital in the community and in the library.” ASPEN

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GRIFFEY Farmers Vs Miners http://jasongriffey.net/wp/2011/04/08/librarianship-and-farming-vs-mining/

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GRIFFEY Maintain Or Build?

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Maintainers & Innovators • http://www.citylab.com/design/2016/04/how-maintainers-not- innovators-make-the-world-turn/477468/ • https://aeon.co/essays/innovation-is-overvalued-maintenance-often- matters-more • http://themaintainers.org

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INNOVATI ON GRIFFEY Decisions

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Data GRIFFEY

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Physical Vs Virtual GRIFFEY

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Example GRIFFEY

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NUM BERS 0 75 150 225 300 2000 2005 20 10 20 15 Circulation

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NUM BERS 0 75 150 225 300 2000 2005 20 10 20 15 Text Video

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NUM BERS 0 75 150 225 300 2000 2005 2010 20 15 20 20 Text Video

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Nex-Gen Use Metrics for Libraries News Challenge for Libraries Grant Recipient

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Nex-Gen Use Metrics for Libraries http://measurethefuture.net

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PROCESS NOT PRODUCT GRIFFEY Innovation Needs…

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INNOVATI ON GRIFFEY Time

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INNOVATI ON GRIFFEY Power

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INNOVATI ON GRIFFEY Resources

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DESTROY OR BE DESTROYED GRIFFEY Disruption

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Radical Changes Are Coming • Machine Learning (AI) • Big Data • Decentralization (Blockchain) • New types of input   (Voice, Gesture, Thought) • New types of output (VR, AR) • Robots • Biotech

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Voice/Chat/AI •Machine Learning (AI) •Big Data •New types of input

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Radical Changes Are Coming •VR, AR

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Radical Changes Are Coming •Robots

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Photo by iwouldiﬁcould - http://ﬂic.kr/p/apgLT5

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NEKLS Decentralization

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GRIFFEY Blockchain

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GRIFFEY Bitcoin

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http://boingboing.net/2016/03/28/how-libraries-can-save-the-int.html

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What Can You Do? • http://namecoin.info • https://bitmessage.org/ • http://twister.net.co • https://erisindustries.com • https://ethereum.org • https://stampery.com • https://www.deckbound.com • http://etheria.world • http://ribbit.me • Mycelia • http://backfeed.cc • http://storj.io • Tokken • http://openbazaar.org • http://www.synereo.com • http://lazooz.org

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GRIFFEY Libraries & Librarians

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“Institutions will try to preserve the problem to which they are the solution.” - Clay Shirky

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INNOVATI ON GRIFFEY Thank You

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J G R I F F E Y @ C Y B E R . L AW. H A R VA R D . E D U H T T P : / / J A S O N G R I F F E Y. N E T F O U N D E R / P R I N C I PA L C O N S U LTA N T E V E N LY D I S T R I B U T E D L L C H T T P : / / E V E N LY D I S T R I B U T E D . N E T J A S O N G R I F F E Y T H E L I B R A RY B O X P R O J E C T H T T P : / / L I B R A RY B O X . U S M E A S U R E T H E F U T U R E H T T P : / / M E A S U R E T H E F U T U R E . N E T P H O T O C R E D I T: C I N D I B LY B E R G F E L L O W B E R K M A N C E N T E R F O R I N T E R N E T & S O C I E T Y H A R VA R D U N I V E R S I T Y