N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . www captionslive com au | captionslive outlook com | UX A a a D R a c Da 3 F a , 19 Ma c 2021 Ca ioned b : Hila Cadd 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 40 STEVE BATY: Ye . Wonde f l. All igh . When o ' e ead , o e o o . KATRINA RYL: All igh . I ho e e e one' a ing d he e e he a e on he ea coa of A alia oda . Le me a b elling o a bi of a o abo m fi e e ea ch d o o a mine in he H n e Valle . I had no io kno ledge of he mine ind and I had gone o and c ea ed e and o gani ed in e ie c i and all ha al ff. Had an ea l 5 am a and a h ee ho i e o o he a and I ned o in m high- i afe gea and hin boo ead fo m e ea ch. I go a fa a he fi e ion and he o e a o , le ' call him John, he aid o me, h ho ld I hel o IT folk o . Yo ' e he e o ake o job . So f om m e fi e e e ience in he mining ind , I kne engaging i h o e a going o be eall challenging. So le me ell o a bi mo e abo m elf. I come f om a adi ional g a hic de ign backg o nd and h o gho m ed ca ion in o m ca ee , al a had an in e e in digi al media. So I a ed o in in , bli hing, ad e i ing hich ickl mo ed in o eb de ign and ocial media. I' e go e ia ed ca ion com le e in bo h i al comm nica ion and in e ne comm nica ion deg ee . ROLAND WIMBUSH: Oka . Thank Ka , m name' Roland, m backg o nd' mo e in ind ial de ign and I en he mo a of m o king life de igning o a a el and e i men . In he ea l 2000 , I a em lo ed b he F ench ki b and choolman. The b and ne e elea ed a od c in o he ma ke i ho ha ing done e en i e e alida ion. We o ld gene all e en bo h o king and non- o king o o e , non- o king con i ing of ke ching, o DIC knock- and 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 41 e lo ing ne ma ke , meaning e o ld need o a el. When I o ked on an ban ada a ion of he olle blade, hi o ld be in Ne Yo k, Chicago o Pa i e en, e o ked e clo el i h a hle e o c ea e o model , ha e e en ed hei e onali o ni e e, like he boa d ho he e de ign fo big a e fe Hamil on, hen he foc o ld be mo e on e fo mance and ing o e ol e he od c o i o ld gi e hem an ad an age o edge. O in ome ca e i migh hel o a e li e , like he infla able a alanche back ack. So ba ed in he US, af e mo ing back o A alia i h m famil in 2016. And hi i in an en i onmen ha a bo h e ne o hen e a ed, ob io l , and ha ' i h a co le of - a b nch of e ha e collabo a ed i h in B a il on a i ha Ka ina ill alk o al a bi la e on. So I' e been foc ed on eb a and anal ic and Ka ina ha been foc ed on field a . So j o gi e o a bi mo e con e on O ica, hich i ha mo of hi e en a ion' b il a o nd, fo he eo le ha don' kno O ica, i ' he o ld' la ge o ide of comme cial e lo i e and inno a i e bla ing em elling mo l o he mining and con c ion ma ke . I ' li ed on he A alian ock e change a a o kfo ce of a o nd 12,000 eo le and e ice mo e han 100 co n ie . No , one of oka ' i ion i o -- O ica' i ion i o an fo m ho bla i ed o nlock, o c ea e afe and mo e od c i e bla o come fo c ome . Bla IQ con i of a i e of of a e ha anal e g o nd and e o ce , allo field aff and ck d i e o adj he de ign and en e da ed da a and da hboa d of a e ha anal e he e fo mance of he mine, highligh a ea of im o emen and iden ifie o en ial i e and afe i k . The mi ion of bla IQ i o em o e d ill and bla eam i h ool and da a ha enable hem o e fo m o hei f ll o en ial. 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 42 KATRINA RYL: J emembe ea lie ho I alked abo John he ck o e a o ha I me on m fi da . Le ' all j ake a momen o hink abo ha John' e ona o ld look like. Wha demog a hic o ld o need o con ide hen a oaching him o cond c an f he e e ea ch and ho o ld o a oach finding ol ion o ol e he e oblem . So f om he e ea l e e ience ha e ha e of o e like John e fa lea n ha he e a a bi of a e i ance o he a ha he o ked. The had a fea of echnolog , and he fo nd ha a oma ion a a h ea , and ha he ill be a ched b big b o he . All of he e elemen e e hing ha e e hing , he ea on fo hem no o engage i h . ROLAND WIMBUSH: A de igne e needed o nde and ha he oo ca e of he e feeling and eac ion e e. We di co e ed in ho e ca e he e e e no man o o ni ie in he lace he mine li ed, he of en didn' kno an hing el e han mining, he had a ed o ng and al a o ked in ha ind . The e a fea of he ind d ing. If o ook he e am le of he coal mine he e' al ead end da e fo coal mine . The migh ha e a limi ed ed ca ion beca e he ha en' had acce o ed ca ion o j been foc ed on hei ca ee in mining, e fe an fe able kill and he ' e no nece a il o da e i h he la e echnolog . All hi mean he ha e a gen ine and nde andabl fea of lo ing hei job . Ho do e gain hei , he of o e and ea e hem ha e' e he e o hel . Fi of all e can end ime in hei o ld, o el e in hei hoe , and nde and hei i e and ain and need . Rea e hem e' e no he e o e o j dge hem. 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 43 We had cena io he e he em lo ee fel like he e e being a ched. We needed o ea e hem ha e e e j he e o hel im o e he od c and make hei li e ea ie , and ha b o king i h , b being coo e a i e and gi ing good feedback he e e e en all add mo e al e o he com an beca e he e e a ici a e engine im o ing o offe . And hi e en iall co ld c ea e o o ni ie fo hem. So e had a g in o eam ha had an i ion f om an nde g o nd mine o an e lo i e and on o a IT enginee . So he no longe need o li e in he beginning of no he e, he o k in an office, and a be e ala fo hi famil . He' e e ienced fi hand he effec of ha in e face de ign. He nde and he do n eam effec . So mining i an ind he e domain kno ledge i eall im o an and hi can be fa o ed o e he igh deg ee o e e ience. Mo of he od c manage a O ica do no nece a il ha e od c manage deg ee o di loma b he do nde and he ind and he oce e e ell beca e he ' e o ked in o he ole i hin he ind . Thei bjec ma e e e ience and he kno ho o alk o o e . Tha f ndamen al kno ledge of ha mining i and ho i o k i he mo im o an hing. Thi c ea e he o o ni fo eo le o o k hei a and find hem el e in mo e enio ole j h o gh he e e ience and ha ing ha mo i a ion and de i e o be a of a eem and be a of he bigge ic e. KATRINA RYL: So le ' con ide e' e in he o ld he e all o e a e loca ed. We' e go fo diffe en egion ha e' e being li o e , ac o he o ld. Mo l lace a e i hin emo e loca ion and i ' a iable clima e and li ing condi ion ha need o be con ide ed. In hi c een o can ee he e e' e go he no field o in Canada and 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 44 in he mo n ain in R ia. We' e go he coal en i onmen o con ide . We' e go he comm ni in B a il, e' e go e e hing o in We e n A alia. Do n on he ide on hi lide he e' a ing Libe al Go e nmen condi ion ha all o e come f om. The ic e a he o i li ing condi ion of ho e ha li e in Colombia. The ne one i ome li ing condi ion of on- i e em lo ee o in We e n A alia. The e o ld be he accommoda ion a e . Do n he bo om o can ee he image and he condi ion of being on- i e i h he d . The e' no ee , o ' e o in he hea if o ' e o in We e n A alia o o ' e j in he elemen al oge he . So j imagine hi . Yo ' e a i ed in Colombia af e 30 l ho of fl ing and o find hi eall f iendl a i d i e ho doe n' eak m ch Engli h. The d i e f om he ai line ake ano he half and a half, a ing o a oid oncoming affic. The oad ide a e lined i h he local ing o ell hei od ce and e ol in la ic con aine . Finall o a i e a o de ina ion. He e o ge o go h o gh e en i e ec i check , he check o a o , he ake o elec onic de ice , o ' e en h o gh a me al de ec o befo e o hand all o hing back, all hi i in S ani h, hile o ' e o nded b a b nch of b le Colombian men, a a female hi can be i e da n ing. Thi i hen I eali ed e' e ne e going o e e ience hi i ing in an office. Befo e COVID hi Roland and I had an o o ni o a el o e ea o So h Ame ica. Thi a o fligh i ine a j o ge o e he e and back. To ge he e i ook o e 30 ho j o ge o Colombia. No j e en a elling o e ea ha been a ba ie , gene all he e a e challenge en e ing mine i e an he e a o nd he o ld, e en locall he e in he H n e Valle . Thi incl de hing like acce ing he mine, ec i , ome of he e i e a e i e la ge, o o ge f om he office do n o a i can ake an hing f om one o o ho . 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 45 The e' al a e ched ling a a conce n and a challenge, a m ch a o ible, e fle all he a o e he e o Colombia b he e' o he io i ie i hin mine i e , o hing f om co and eme gencie . Ano he ea on h e can' a ic la l ge hem come o i i ' going o co hem mone o ake hei em lo ee o of od c ion. So he ' e going o lo e ime ac all ge ing od c o of he g o nd. So i ' ea ie fo o go o hem. Being e en i h hem, i ho ha e' e commi ed o ac all hea ing hei feedback, a he han j ending o a blanke email o ing o con ac hem digi all . I doe n' o k beca e if e' e dealing i h he e on he field, he ' e no going o be ing email , he ' e no allo ed hei mobile o an hing in he i . Tha kind of digi al acce i eall ha d o ge . The e' a lo of demog a hical diffe ence among o e a ell. The mining ind i hea il domina ed b he male gende . The e i a h a lo in A alia fo a mo e fif -fif e ali b he fac of he ma e i e' e go a male domina ed e g o . O he hing e need o con ide a e he lang age , no j S ani h, Engli h, i ' al o he locali and ind lingo, he main lang age ha a e ed, ha a ied f om egion o egion a ell. We al o need o con ide he c l e , o ha ' he o gani a ional c l e, ha a e he o k e hic , ha i he eligion in ha egion. We need o con ide all of he e hing a ell. The en i onmen hich I'll di c in a bi mo e de ail ho l i a e big a ea and im o an o ho e come i h o ol ion fo o e . Thing can a f om hea , d , no , ain, h mani and e en he he i ' da o nigh - ime. The o k flo can change be een egion a ell. In ome lace he labo o kfo ce i m ch chea e o ob ain han in o he a ea . So he ma ha e mo e labo eo le, mo e hand on deck doing he man al o k, he ea ome of he o he a ea he a e mo e foc ed on a oma ion 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 46 beca e he ee ha a oma ion i chea e fo hem o n hei b ine e . Al o be een diffe en egion , he e' diffe en e m ch od c , ome of hem e a k O ica, ome of hem c ea e hei o n od c . Al o he e' bla de ign o de ending on ha kind of mine i e ha e' e a , he he i ' a mine al, coal o nde g o nd, he e' diffe en a o de ign a bla and e need o con ide and en e ha all cena io a e co e ed hen e come i h o ol ion a ell. So h do e go o all hi effo ? So fi off, i ' mo e abo he ob e a ion . We ge o ee, ho he ' e ac all o king in he en i onmen . A I men ioned he en i onmen i i e a big a ea o con ide . We need o en e ha e ge e o ed o diffe en en i onmen . We ma no kno ha he no i like o in he middle of no he e, com a ed o he d o back in We e n A alia. The e o e o ld ha e com le el diffe en kind of o k en i onmen o deal i h and i ' i e ha d o ge ha h o gh o in he digi al fo ma . We ge o e e ience a ell ho he - e e ience ho he do hing . We ge o ee i and ome ime e ge o be able o do i a ell. We ge he o o ni b being he e and o mee o he e ha e ma no ha e ho gh of. An e am le of hi , hen e e e o e in Colombia, e go o mee he mine manage b chance j beca e e e e he e a he ime and he a f ee and e e e able o ge in and ha e a good di c ion i h hem. Al o e ge o lea n b doing, b j m ing in a ck and d i ing along, e ge o alk he i if he ' e e ing fo a bla , and in ome ca e e ge o e fo m he a k. When I a in B a il, I go o e en fi e m o n bla . I o ldn' be able o do ha if I a i ing in m o n office. ROLAND WIMBUSH: So ha a e ome of he hing ha e lea n f om 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 47 hi e e ience and h i i o im o an . One of he fi hing ha I di co e ed ickl i ha e ho ld ne e a me ha i im o an fo o c ome . We had hi , al a a med, I g e , mo e im o an l , ha o e a ional e cellence and ofi abili a he ke d i e fo he e big mine i e , b ha ing en ime o e e e o e he e and eaking o mo e enio aff membe e eali ed ha of en ocial e on ibili ie a he mo im o an hing fo hem and ha he e e a e ed on. The e' a n mbe of ea on fo hi and i make en e hen o b eak i do n b ha ha a knock-on effec o a lo of hing , one of ho e being he e a ion in he blic e e. Ob io l bad e i ne e good fo he mine, i can lo do n od c i i and ob io l in a lo of ca e i ' again he e hic of he com an . I ' no ome hing ha he an o be doing if he media ge hold of an inciden o ha e e , ha ' no a good image b i ' no good fo hem ei he . I mean im o ed ela ion hi i h he comm ni . So o can ee Lo i e he e i one of he membe of he B a ilian eam, he' oin ing a hi mine i e, o 'll no ice j nde nea h he e' a o n, o he mine b ffe igh o he edge of he local comm ni . So an hing ha he do, e eciall if i ' no done igh , ha a h ge im ac on he comm ni and i fel . The al o ha e go e nmen and mili a eg la ion he need o mee . If he don' mee hem, ha can e l in ignifican fine and i can mean he lo of hei licence o ac ice. O e all, all of hi mean ha if he adhe e o ocial, en i onmen al e on ibili ie , i mean ha he life - he mine life i going o be e ended. The mine' going o e i fo a long e iod of ime, hich mean he a in b ine longe , he kee eo le em lo ed fo longe , he hel he local and na ional econom , e eciall in he ca e of he mine e i i ed in Colombia, i ' mone gene a o fo he co n . And ha ob io l mean ha akeholde and mo e long- e m 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 48 ainable ofi . So ha a e he o o ni ie o of kno ing hi ? The e' a n mbe of hing . I mean ha e can foc on im o ing ib a ion managemen of a e, fo e am le. So ib a ion i ha e feel in he g o nd and he e' o he effec of mining b hi i a big one. We had in lace a ib a ion managemen of a e b on a e mall cale. I a j icking along, i a n' eall gaining an momen m o gene a ing m ch income fo he com an . No ha e' e di co e ed hi a he ke d i e fo a lo of big mine and big c ome , e e e able o ha on he oad ma and i e o im o e i , and he ake ha been inc edible. I ' a a of hem moni o ing ho ell he ' e adhe ing o hei ocial en i onmen al e on ibili ie . So ba icall a ib a ion managemen of a e allo c ome o de ign and bla , c ea e a im la ion and edic he amo n of ib a ion a ke c e , ch a o e ole , oad and b ilding . The can confiden l c ea e an effec i e bla i ho i king damage and a e l of ha damage e can ee a he bo om igh -hand co ne , hich i an effec called fl ock, hich i a ocia ed i h a oce called emming. If o imagine a cham agne bo le, o ' e go o co k in he o , o hake ha cham agne bo le, i ' going o c ea e a ce ain amo n of ene g . If o ' e a a a , ob io l he objec i e i fo he cham agne o fl e e he e. Tha ' no he de i ed effec in a mine. So o imagine he li id o he cham agne i elf, ha i e lo i e and o ' e go hi co k a he o , o an ha co k o hold fa and he ene g o be di e ed ho i on all . B ha can ha en if ha ' no done igh , if i ' no en e ed co ec l o no he igh leng h, and ha ' of en he deciding fac o , ha ene g ill go o he o and all he ock and g a el ill fl in he ai and co ld land on ca o ho e o eo le. We ho gh i ' a big o o ni o e o on hi oce of he 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 49 mining loading oce . So like I aid befo e, i ' e en iall mea ed on leng h, he leng h of he emming ha goe a he o of a hole. Th o gh da hboa d e e e able o e o again he de ign leng h. And e co ld e hea ma o loca e a ea he e he e e ei he i hin ole ance o o of ole ance o managemen co ld ace ha back o a a ic la eam, ime of da o iece of e i men , no o m ch o blame he eam, b o loca e he e oblem e e ha ening. Ma be a iece of e i men o a ck needed o be adj ed o he eam didn' ha e acce o he igh info ma ion o i a n' being da ed, he e e able o a lea loca e o iden if he a e n and add e i . So a good e am le of ho a ming io i ie fo a c ome migh no nece a il be ha eali i , and hen hen o di co e he e he foc i , ac all add e ing ha and offe ing ol ion ha hel hem achie e ho e goal . Tha ' i fo ha one, Ka . KATRINA RYL: Tho e a e en i onmen al fac o , like I men ioned befo e, ha e eciall fo he field de ice a e e o n fo o con ide . So add e ing connec i i i e he e, o o ' e o in he middle of he elemen , mobile co e age i n' he be o he e, e eciall if o ' e ne o a all, i a ie da o da beca e he land ca e i al a changing on he i . A lo of he i e ha e hei o n in e ne co e age i hin he i e , ome of hem e he local mobile ne o k hich e had done o in hi B a ilian i e b he e a mi e he e e he ma ha e been in he i , he ma ha e had ome connec i i i e . Some o he hing o con ide , he ib a ion on o loading ck. U he e in he o co ne i an e am le of one of o mobile man fac ing ni . A o can ee i ' i e big, he a ' no he be . So e need o find a o ec e o digi al de ice in he e. One of he majo hing ha e needed o con ide hen e' e de igning o 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 50 in e face i he eflec ion and he d on he c een. Do n in ha bo om co ne a o can ee i ' i e a eflec i e c een o hen e de ign he colo o an hing in ega d o he in e face, e need o make e i ' going o b eak h o gh he gla e and info ma ion i no going o be lo . The al o e o ec i e glo e o a o can ee he ' e go glo e he e, o hen he ' e o ec ing hem el e f om an damage ha he come f om m man al labo , i h hi e di co e ed an o o ni o accommoda e he main gende demog a hic, being male and he e of hei o ec i e glo e , and e needed la ge han anda d i e b on o e on he infield o ch de ice . So A le h man in e face ecommend abo a 44, he ea he... e o ed o ha e abo a 64 i el i e a ge a ea o ha i made i a lo ea ie fo o e o in e ac i h he de ice in he mining en i onmen . ROLAND WIMBUSH: Ano he hing e ickl eali ed a ha nde anding he con e of ho a od c ill be ed i eall im o an . So I' e been o king on a bla og e da hboa d hich allo e o ack ho ell he a e og e ing o a d mee ing he bla deadline, hich all ha en on a dail ba i . We kne hi i ef l beca e e engaged i h e emo el b e ne e e e ienced he en i onmen i o ld be ed in and ob e ed ho e in e ac ed. A he a of he da he e o ld be a lanning mee ing, a ha oin he co ld iden if ho he e e og e ing, iden if he da hboa d o each ha deadline. Thi o ld all ha en a he a of he da o e en iall if he e en' on ack, he co ld ealloca e e o ce , and o en iall ca ch fo lo ime. Ba icall if he didn' mee ha deadline he o ld be im o ed i h a fine. Then a ge of a eek o a mon h o ha e e o ld ge di ed a ell. Being e en allo ed o be e nde and he info ma ion he 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 51 needed o make ho e ke deci ion o nding lanning and alloca ing e o ce , ba icall an hing ha o ld hel hem ge back on ched le. We no iced ha he a dience con i ed of mo l enio ole bike e i o and mine manage hich mean e e e dealing i h a mo e ma e a dience. A Ka men ioned befo e, i a a e male o ien a ed a dience. Thi eemed o be mo e e eme in le de elo ed co n ie . The ea on fo ha i nkno n b ha a ha e e e ienced an a . So a fa a o o ni ie go, fi of all e eali ed ha he e a a h ge ca e fo hi da hboa d in he e mee ing . Po en iall i co ld be ome hing e ojec ed o i ali ed on big moni o , o e adj ed he de ign of i o i o ld fi ho e moni o e ell. We i ed o mo of he f nc ionali beca e e an ed a e and ob e e- e fea e, e didn' an eo le in e ac ing and going f om one lace o he ne o find he info ma ion. The need oda all he e in f on of hem o he co ld make ho e ke deci ion ickl , i h he info ma ion on-hand o he e e he igh deci ion o make. We a ed o con ide hing like fon i e beca e e had ha olde a dience and eo le e e oka ob e ing i f om a di ance. Yo migh be able o come clo e, b eo le he back e e ing o ll he info ma ion f om i o ha ing o ble eeing i . So fon i e, e inc ea ed he amo n of con a o make hing mo e i ible and e con ide ed o a g ea e en an o of colo ed deficiencie , o e did a lo of im la ion o make e e co e ed diffe en ime of colo blindne , beca e ha ' mo e e alen . U o 10% of male a ici an ffe ed colo blindne . We en eek coo dina ing mee ing be een he diffe en g o . Ob io l hi a one od c a ocia ed i h one eam b o colo e e en ed a e of diffe en hole and he e e e ed ac o he hole od c ange. I a i e 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 52 di i e beca e in o de o fi hi cena io he e e ed hea ma and had m l i le colo on he ame c een, he all needed o be diffe en ia ed f om he o he one. Then e needed o a l hem o he o he od c g o hich migh ha e been ing diffe en colo n il ha oin . So he e a legac i e . I a a big iece of o k b i had a lo of al e and i ' been eall ell ecei ed. Tha ' j an e am le ho e' e had o ada he de ign o he e ca e mo e o han he ini ial e e and he b ief. KATRINA RYL: So one of o mo fa o ed e ea ch echni e i ing con e al die . So if e don' go o and ac all did i and ee o e in ac ion, he e o ld be a lo of hing ha e co ld o ibl mi . Ob io l e ha e he i e e can' ge hem o eco d ha he ' e doing d e o afe conce n . So b going he e, e ge o e e ience he ain oin of he e . So one e am le I'm going o d a one i hen e e e in Colombia, do n in he i and ha ing a eall good con e a ion i h one of he e g o hile e e e he e. E en ho gh he e e eaking o in S ani h, e had a an la o i h a ell o e co ld ha e a eall good con e a ion igh hen he e and he co ld oin o he i e he e e ha ing in con e i h he de ice. One of he hing he b o gh o o a en ion i ha he den ha e he ca abili o do d ill oin no e . The main oin oin ing i he e e aking hei no e do n on a e and heading back o he office and ing hem in an email o end o he ne c e o le hem be a a e of ha ha ened d ing he e io hif . Thei e e a o be able o ha e hi ca abili in he de ice o he co ld do i all in one lace, do i on he o and he ne ime he e on ick he de ice i ill ha e he deb ief f om he hif befo e. 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 53 Thi allo ed me o come back home and ho hi o o ni o o od c o ne and c en l a he momen i ' ome hing ha e a e o king on o im lemen in o o of a e. So e ill be da ing he no e f nc ionali and allo m l i le en ie of ime am . Thi i ha can ha en hen o go o and ha e con e a ion i h e . Yo can find he e ain oin and b ing hem back o od c o ne and o he akeholde and ho hem ha eall ma e o he e ho a e ac all ing hi in he field. ROLAND WIMBUSH: So ome of he lea n me hod ha e ac ice, ba ed on he e e ience e' e had, a e con e al die . We' e alked o ha i e a lo al ead in he e en a ion. B ba icall ge ing o he e, ing o el e in he hoe of o e , nde anding hei en i onmen , e e iencing i fi hand, ge ing o kno hem and hen in eg a ing ha in o o hole de ign oce . KATRINA RYL: Ano he hing ha e eall like o e i eco d e e hing, o al a ake a hone i h o , ake am he amine , ideo , no e , e e a o ible, he mo e ha o can eco d and look on la e , ha i ome hing ha o migh ha e mi ed ome hing hile o ' e o in he field. I ' al o g ea o b ing ha back oll eam in he office and le hem ee and and e e ience a m ch a o ible ha o e ' en i onmen a e like, ha he nde and ha he ' e de elo ing fo . ROLAND WIMBUSH: Ka ina men ioned befo e he fac ha ched le i e di i e on a mine i e, and of en i changed. So of en e'll ha e lanned an in e ie , e'll ha e lock in ime, o gani ed i , e e one' acce i and e ge he e, an eme genc o ome o of inciden 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 54 ha en and he hole ched le fo he da goe o he indo . And he eo le ho o k in he mine a e ed o o k in ha en i onmen . We defini el had o ada o i . In ead of ing in e ie c i , no e e ha e call con en g ided c i . So ba icall e co e ca deg ee of info ma ion ha e need o ga he and hen e' e le conce ned abo hen o ho e ge i . We ick i off a e go along. I ' a efe ence oin ha e can ll o . Fo e am le, in he ca i h he g , he ' e off o ac all igni e he bla . I ' an o o ni o cha . I migh be ome hing ha e efe o o g ide, e co ld co e hi , hi i ela ed o ha e' e doing igh no . And ei e ho e momen , a he han allo ing hem o be mi ed o o ni ie . KATRINA RYL: We al o like o b ild la ing ela ion hi i h o e g o . The a e i e ha d o each in he fi lace. When e do ge a good ela ion hi going, e eciall he e o g he e, Leo and Le i i e of en and efe back o hem fo ome e feedback. F om ac all being he e and in od cing o el e o hem, and ending ime i h hem, no j o k- i e, b al o on a e onal ba i a ell, i hel gi e a li le e boa d o a e can go back o hem hene e e can i e , ha e can go o hem and eek hei ad ice do n he ack. ROLAND WIMBUSH: The fi e h , hi i ome hing e' e ed mo e and mo e. If I ook he e am le of in e ac ing i h he e i o o nd he da hboa d, e'll kick off he con e a ion. Thi a a eal e am le e ha e of h o need a og e da hboa d, e need o kno ho ell d illing and loading i og e ing. Wh do o need o kno ha . Beca e I need o h if o ' e going o each he deadline, h ? To make fo lo ime, h do o need o kno o need o make fo lo ime. So ha I can egain con ol. 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 55 Once e go o ha oin i a a li le bi of a ligh b lb momen beca e he da hboa d e o ide gi e con ol. The need o make info med deci ion . We obed a bi f he on ha one and i ned o ha con ol i no onl im o an o hi on a ofe ional le el b al o on a ocial and emo ional le el. When he feel in con ol, he feel e ec ed, ca able and al ed and he ' e em o e ed o do hei job ell beca e he ' e go he da a ha he need. I a a bi of d illing do n o ge o ha co e oblem he c ome o e a ha ing. Then he challenge a ha el e can e do o hel o ide he info ma ion and he ool fo ha e on o feel in con ol. Fo he la one I'm going o ake an e am le ha ' o of con e . No hing o do i h he mining ind . I a ha ening hen I a a elling o B oome and I a in i ed o i i an o hanage. I a eall im ac ed i h he i a ion i h he child en b ma be b ome of he d a ing I a hanging on he all. I a blo n a a b he alen he e kid had and im ac ing he d a ing . A ha oin I had al a an ed o c ea e m o n clo hing b and. I a in i ed ha e hical clo hing o ld make a c ea e combina ion. The ale o ld finance he ed ca ion of child en ho c ea ed he a o k and o c ome o ld ha e eco-f iendl clo hing ha o ld accom an hem. I oke i h a b nch of f iend and f iend of f iend and he e e all a e ci ed abo he conce a I a . I go ome d a ing o e f om Pe , and e o ing oge he o fi collec ion. O e ime e li ened mo e and mo e o o c ome . We con in ed o im o e o offe . A a e l e g e bigge . Then I a ed o hink, ha abo o o he e . So hi hole b and had been d i en on hi idea abo hemming he e child en, and I kne ha mone a being en o hem, b I didn' kno if hi a ac all hel ing hem. I hadn' en an ime i h hem ince he fi i i and I a ed a king m elf he he 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 56 he e e ha i h he ojec . So I en o e o Pe and en o mon h i h hem and hei ca e . I go o e e ience fi hand he im ac i had on he child en. We ickl di co e ed ha he child en liked mo abo he ojec a being c ea i e and no he f nding o ed ca ion ha came f om i . The ca e and aff membe old he confidence and feeling of o h had inc ea ed ignifican l beca e he fel like hei c ea i i had al e and hi a he mo im o an hing fo hem. So f om ha oin on e a ed o change o hole a eg . We a ed eall e ing in he c ea i e de elo men of he child en, a ed doing m al in he home and cen e , gi e hem ome hing o be o d of. We a ed aking a i i h o each hem ne kill and challenge hem. We en mo e ime i h hem in gene al. And e ha ed he e ideo and ho o i h o c ome , and he lo ed T he can ee hei a ici a ion had a eall o i i e im ac on he child en and hei ellbeing. So e eali e ha had engaging i h o e can ake man fo m and in ome ca e ma no ha en face- o-face. We' e be l ck ha e go o e e ience ha , b e eali e no e e bod ha ha o o ni . We an ed oda o ha e i h o ome of o e e ience and lea ning dealing i h he challenge of di ance and e i ance. We ho e ha hi ha highligh ed j ho im o an i i o eall nde and o e , if o an o od c o be cce f l, he he ha ' face o face o emo el . Thank o e m ch fo li ening. KATRINA RYL: And I al o j an o oin o e a e hi ing o if o ' e in e e ed in joining o link he e' a ick link, o can j m on ha and find o ome mo e info ma ion. 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 57 STEVE BATY: Thank o o m ch, Ka , Roland, eall eall onde f l. KATRINA RYL: Thank o . ROLAND WIMBUSH: Thank o , S e e. The e a e a co le of min e . I don' kno if he e' an e ion . STEVE BATY: Le me ake a ick look: he e' a e ion f om Ka en. In an of o cena io o ld he aim of o o k ac all be a o en ial h ea o he a ici an ' job and ho did o mi iga e hi ? So a ha o e e doing o en iall o ing a h ea o hei job. ROLAND WIMBUSH: Tha ' a eall good e ion. No, e ha en' e e ienced ha . A oma ion i ome hing ha he com an ' o king o a d b i ' ha ening in he backb ne o a ce ain e en . The e' a lo of ide ojec in e iga ion going on. We' e a ing o do i a li le bi i h BHP b a he momen i ' no - none of he o come of o ojec a e aking he job of an o ke . And e al o eali e, and I hink e o ched on ha befo e ha mo ing o a d digi al ol ion and a oma ion can of en mean a hif in ca ee di ec ion. I can al o c ea e a lo of o o ni ie , e' e o king i h a lo of da a cien i , e ea che no . A I aid, he com an i o en o eo le i h a eall dee nde anding of he mining ind o og e h o gh o o he o i ion , o k hei a he ca ee lad. So look, I hink in he long n i co ld o en iall ake a a ce ain o i ion b i ill al a c ea e o he o o ni ie and obabl mo e o o ni ie han e i oda . 

N e ha hi i a edi ed a c i f a li e e e a d he ef e ma c ai e . Thi a c i i he j i e f Ca i LIVE a d he a h i ed a e ible f a me a d ma be c ied ed b a he a i h a h i a i . Page 58 STEVE BATY: Fai eno gh. Ka , do o an o add o ha ? KATRINA RYL: No, I hink Roland ha co e ed ha i e ell. So eah, he e' al a o o ni ie , e eciall in O ica, he ' e keen on kee ing hei alen , and he ' e al a go hei ca ee ladde ha he and kee i hin he b ine . So an of hei - an kind of e e ience he ha e i hin he com an , he an o kee i i h hem. The a lo of effo in o aining hei e onnel. STEVE BATY: Fai eno gh. Wonde f l. Thank o bo h. KATRINA RYL: No o ie , hank. ROLAND WIMBUSH: Thank S e e. Thank e e one fo li ening. B e. STEVE BATY: Tha b ing o he mo ning ea b eak. We'll be hea ing f om J in f om Vi al Academ in j one momen o anno nce he inne of hei com e i ion. A J in come on, j an ed o ei e a e, e' e eall hankf l fo he on o hi f om Vi al Academ , eo le ho a e able o a end he o k ho on Wedne da af e noon, a ed on ome eall good feedback abo ha e ion a ell. J in. Hello. O e o o o anno nce o inne . >> Thank o , S e e. So I ho e e e one' enjo ed he confe ence n il no , I' e enjo ed he i f om hi mo ning' alk. Thank again o UX A alia fo ha ing Vi al Academ a a on o . So i ' no ime o anno nce he inne of he Vi al Academ d a . So e ended i h abo 50 en ie and he o inne ill ge o d i h ne mon h hich i i al hinking fo h man cen ed de ign. So he e i he d a .