UX Australia Design Research 2021 The one-two punch Peta, Sean, Bek and Paul context and co-design Principal Designer, Meld Studios Australia 

Hello! It’s great to be with you today 

About this session 3 The xxx UX AUSTRALIA DESIGN RESEARCH 2021 

The risk of premature death for people with eating disorder is over 12 times higher* 4 Eating Disorders in Australia, Australian Government Department of Health and Ageing, nedc.com.au, 2013 *than those without an eating disorder UX AUSTRALIA DESIGN RESEARCH 2021 

Calls to national helpline for eating disorder up 43 per cent during the pandemic 5 Sydney Morning Herald, September 13, 2020 UX AUSTRALIA DESIGN RESEARCH 2021 

6 Human-centred approach to improving the lives of people with an eating disorder by designing a digital tool for use in general practice UX AUSTRALIA DESIGN RESEARCH 2021 

Understand Explore Articulate Realise 7 GP Lived experience of eating disorders UX AUSTRALIA DESIGN RESEARCH 2021 

8 Charters Towers Kingborough Launceston Hobart Adelaide Mt Barker Horsham Perth Sydney Orange Wagga Wagga Canberra Frankston Rockingham Casino Lismore Woonona Bendigo Murrumbidgee Melbourne Yarra Valley Noosa Heads 2 2 Cairns 8 2 3 2 2 2 Remote research UX AUSTRALIA DESIGN RESEARCH 2021 

Lack of insight into people’s experiences as they interact in general practice. Missing context 9 UX AUSTRALIA DESIGN RESEARCH 2021 

Cognition is distributed among the actors and context in which the interaction takes place 10 Hutchins, E. (1995). Cognition in the wild. The MIT Press. UX AUSTRALIA DESIGN RESEARCH 2021 

11 Tech tours 

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13 “There is a special moment when you just show that to them… you’re promising to get an improvement. I find that quite powerful.” 

And, prototyping remotely 14 

15 UX AUSTRALIA DESIGN RESEARCH 2021 

16 Thank you! Peta, Sean, Bek and Paul