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I was sent this link
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Cool. But what is it?
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Cool. But what is it?
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Still not so sure, something
about sending money…suggest
placing clear message on top of
the page.
Anyway, let’s get it!
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Expected.
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Aha! Easy mobile payments.
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Send money, get money.
I like to get money, let’s
download it!
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Intros! Video background must
have contributed to the 28mb
app i almost downloaded over
an expensive 4g connection.
Also, seems like people who
listen to live music like to
send money?
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OK, that step one looks like
--but isn’t-- a button.
I suppose this is the intro.
Also not sure which of my
contacts do awkward
chest-grabbing piggybacks.
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Then I’ll select an amount,
got it.
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Then the funds will be
transferred. Via debit order.
Which on my pay as you use
banking costs me money each
time. 48 hours is probably a
long time. “Contact’s” needs
an apostrophe, tisk tisk.
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But Let’s get started!
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Hmn, okay, that’s a little
pushy. I’d like to know why
I’m giving this. Or at least
show me a little bit of the app
(instead of lifestyle videos).
But... let’s try A BOGUS
number TO SEE IF IT MATTERS.
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OK, it’s targeting South
Africans, Get it.
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Cool. Just loads for a long
time.
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Cool.
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OTP came after 10 seconds or
so.
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Not sure how long this form
I’m supposed to fill in is;
keyboard is over the rest. Makes
me a little anxious.
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Ah.
Also not sure why you need my
phone and my email at this
stage...but Let’s go!
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Let’s add a photo!
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I’ll choose an existing one to
wow my contacts.
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Cool.
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Let’s go for the one of me in
my leopard party outfit.
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Nothing happens.
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Hmn.
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Cancel and go back?
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Let’s take one!
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Cool.
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All set.
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Cool.
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Hmn...30 seconds of this.
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Wait what?!
We’ve only just met and
already you’re asking for my
banking details. Maybe allow
me to see the awesome app first?
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Seems a little pushy.
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Maybe I can skip it...
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Damnit.
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Oh well, let’s go to my
banking app and copy and paste
the fields.
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Not sure why you needed my ID
number in addition to
everything else...but okay.
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Okaaaay.
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Ah, perfect for mobile. Let me
grab a magnifying lens real
quick.
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Nvm, you can zoom and enjoy
scrolling across for ten
minutes.
I never thought I’d say this,
but look at Apple’s T&C’s
updates and just make it
similar/scrollable .
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Let’s see them T&c’s.
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5 seconds
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Cool.
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OK, looks good. let’s get paid!
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ok.
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Well, that’s pretty pushy of
you.
Maybe first tease me with what
you’d like to send and why
you’d like to interrupt my
flow with notifications.
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But fine...
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I forgot to take a snap of the
empty state, but next I tapped
on the payment icon.
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Cool. Since I don’t know
anyone’s number or email.
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And it supports emoji!
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Keypad still covers the text at
the bottom.
but more importantly: I’m
paying a Fee which increases my
transaction by a whopping
39.50% - my financial advisor
wouldn’t be happy with this.
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Let’s do it
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Great success!
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Summary:
Good design and the R20 bonus
made me more comfortable to
test it. Signup is too long and
I’d like to see the app first
before giving you all my
sensitive info.
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A few more things:
1. The transaction history is light (no date, not
tappable, despite looking like a button). 2. My
profile photo still doesn’t show. 3. The fees are a
deal breaker (debit order fee and sending fee) - I’d
rather just build up a balance with splitwise and
settle at the end of the month...but that’s just me.
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And, the next day, I got this :-(