継続性視点での開発生産性マネジメント / Managing Engineering Organization in a Strategic Way

by SMS tech

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ܧଓੑࢹ఺Ͱͷ ։ൃੜ࢈ੑϚωδϝϯτ 2024-05-28 ։ൃੜ࢈ੑΠϕϯτ powered by Findy Team+ ాล ॱ (גࣜձࣾΤεɾΤϜɾΤε)

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ࣗݾ঺հ • ܦྺ   SIer (׭ެிܥ) → ֎ࢿੜอ   → toC ίϛϡχςΟܥαʔϏεͷ։ൃ಺੡Խ   → ΞεΫϧࢠձࣾͰ EC ্ཱ͛   → σΟʔɾΤψɾΤʔͰԣஅٕज़ࢧԉνʔϜ্ཱ͛ɺSET   → ΤεɾΤϜɾΤεͰ಺੡૊৫ͷ্ཱ͛

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ࣗݾ঺հ • ܦྺ   ϨΨγʔվળ ϨΨγʔվળ ϨΨγʔվળ ϨΨγʔվળ

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ࣗݾ঺հ • ΤϯδχΞͱͯ͠ • ιϑτ΢ΣΞઃܭͱςετɺج൫։ൃ • Rubyist Magazine ฤूऀͳͲ Ruby ίϛϡχςΟͰͷ׆ಈ • OOP ΍γεςϜઃܭ΁ͷ܏౗΍ SET ͳͲ඼࣭΁ͷ౤ࢿΛͩ͜Θͬ ͯ΍͖ͬͯͨΩϟϦΞ

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ࣗݾ঺հ • Ϛωʔδϟʔͱͯ͠ • ࣾձਓ2೥໨͘Β͍͔ΒҰਓͰಇ͔͘νʔϜͷϦʔυ໾Λ͖ͯͨ͠ • ΤεɾΤϜɾΤεͰ͸ 2015 ೥ͷೖ͔ࣾΒ։ൃ૊৫ͷτοϓͷ໾ׂ • ໿25ਓͷ૊৫͔Βελʔτ͠ɺݱࡏ͸90ਓఔ౓΁੒௕ • ͍ΘΏΔʮϏδωεͷڧ͍ձࣾʯͰ্͋ͬͨ৔اۀͷ։ൃΛ಺੡Խ͠ɺ   ϝΨϕϯνϟʔ΍ςοΫΧϯύχʔ͔Βస৬ͨ͠ਓ͕׆༂͢Δձࣾ΁ͱ   มԽ͢ΔաఔΛϚωδϝϯτͱͯ͠ਪਐ͖ͯͨ͠

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גࣜձࣾΤεɾΤϜɾΤεͷ঺հ • ΦϑΟγϟϧͳղઆͷৄ͘͠͸΢ΣϒͰ • ཧ೦   https://www.bm-sms.co.jp/company/philosophy/ • ࢲ͕ͨͪେ੾ʹ͍ͯ͠Δ͜ͱ   https://www.bm-sms.co.jp/company/values/ • ࢲ͕ͨͪ໨ࢦ͍ͯ͠Δ͜ͱ   https://www.bm-sms.co.jp/company/mission/

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We’re hiring. • ΤϯδχΞ࠾༻৘ใ   https://careers.bm-sms.co.jp/engineer • ςοΫϒϩά   https://tech.bm-sms.co.jp/ • αʔϏε͝ͱͷ࠾༻৘ใ • ΧΠϙέ (https://careers.bm-sms.co.jp/engineer/kaipoke-renewal) • ΩϟϦΞ (ҩྍྖҬ) (https://careers.bm-sms.co.jp/engineer/medical-care-career) • γχΞϥΠϑ (https://careers.bm-sms.co.jp/engineer/senior-life)

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ࠓ೔ͷྲྀΕ • ։ൃ૊৫ʹ͓͚Δҙຯ߹͍ͷղઆ • ։ൃੜ࢈ੑ • Ϛωδϝϯτ • ܧଓੑ • ։ൃ૊৫ͷઓུͱ։ൃੜ࢈ੑϚωδϝϯτ • ։ൃੜ࢈ੑϚωδϝϯτͷαΠΫϧ • ετϥςδʔͷϓϩηε • ϓϥϯχϯάͷϓϩηε • ϞχλϦϯάͷϓϩηε • ύϑΥʔϚϯεΛࢧ͑ΔέΠύϏϦςΟ • EM ͷ࢓ࣄͱͯ͠ͷઓུࢤ޲ͷ૊৫Ϛωδϝϯτ

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։ൃੜ࢈ੑ

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։ൃੜ࢈ੑ ͜Ε͸ਖ਼͍͠ʁ     ɹιϑτ΢ΣΞσϦόϦʔͷ։ൃੜ࢈ੑ   ʹ։ൃ૊৫ͷੜ࢈ੑ

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։ൃੜ࢈ੑ ͜Ε͸ਖ਼͍͠ʁ     ɹ։ൃੜ࢈ੑ   ʹ։ൃ૊৫ͷੜ࢈ੑ

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It depends. (৔߹ʹΑΔ)

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։ൃ૊৫΁ͷظ଴΍໾ׂ ͱ͍ͬͨҐஔ෇͚ʹΑΔ

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Lean ͱ DevOps ͷՊֶ [Accelerate] Ͱ ΋σϦόϦʔͷύϑΥʔϚϯεͱ૊৫ ͷύϑΥʔϚϯε͸ผ෺ͱͯ͠ѻ͍ɺ Four Keys ͸σϦόϦʔͷࢦඪͱͯ͠ ࢖͍ͬͯΔ • ͨͩ͠ɺιϑτ΢ΣΞσϦόϦʔͷύ ϑΥʔϚϯε͕ߴ͍͜ͱ͸ɺ૊৫શମ ͷύϑΥʔϚϯε΁ӨڹΛٴ΅͢ (ਖ਼ ͷ૬ؔΛ࣋ͭ) ͱ΋ॻ͔Ε͍ͯΔ • ͜ͷൃදͰ͸ɺσϦόϦʔͷύϑΥʔ Ϛϯεʹ͍ͭͯ͸ѻΘͣɺ։ൃ૊৫ʹ ͱͬͯͷ։ൃੜ࢈ੑͱ͸ͳʹ͔Λٞ࿦ ͍ͯ͘͠

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Ϛωδϝϯτ

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Ϛωδϝϯτ Ϛωδϝϯτͷ໾ׂ͸Ұൠʹɺ ʮ૊৫ͷύϑΥʔϚϯεΛ࠷େԽ͢Δ͜ͱʯ ͱݴΘΕΔ

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Ϛωδϝϯτ ૊৫ͷύϑΥʔϚϯεΛ෼ղ͢Δ • Ϣʔβʔ΍Ϗδωε΁ੜΈग़͢ϑϩʔͷՁ஋ • Ξηοτ΍έΠύϏϦςΟ΁ੵΈ૿͢಺෦΁ ͷετοΫͷՁ஋

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Ϛωδϝϯτ ࠓճͷൃදͰ͸։ൃੜ࢈ੑͱݺͿͱ͖ʹ͸ɺ σϦόϦʔͷޮ཰ͷ͜ͱͰ͸ͳ͘ɺ ։ൃ૊৫ͷ૊৫ύϑΥʔϚϯεΛࢦ͢ (͜ͱʹ͢Δ)

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ܧଓੑ

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ܧଓੑ • ݱ୅ͷΤϯδχΞϦϯάͰܧଓੑ͸ඇৗʹॏ ࢹ͞Ε͍ͯΔ • CI = Continuous Integration ͷΑ͏ʹܧଓత ͳ׆ಈͰ͋Δ͜ͱͷॏཁੑɾՁ஋͸͋ͪ͜ ͪʹݟΒΕΔ • ܧଓ͢Δͱ͸ͨͩଘଓ͢Δ͜ͱͰ͸ͳ͘ɺ੒ ௕/લਐΛ͢Δ͜ͱ

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ܧଓੑ ҰํͰɺΤϯδχΞϦϯάͷ֎ʹ͋Δͱߟ͑Β Ε͍ͯΔͷ͔ɺ݈શͳΤϯδχΞϦϯάͷܧଓ ੑΛյ͢ผͷཁҼʹ͍ͭͯ͸ੵۃతʹޠΒΕΔ ΋ͷΛݟͳ͍ ͦΕ͕ɺϏδωεͷܧଓੑ

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ܧଓੑ ݈શͳ։ൃܧଓੑ͸ɺϏδωεͷܧଓੑ͕લఏ ʹͳΔ ͲΕ͚ͩ։ൃ؀ڥ΍ମ੍΁౤ࢿΛ͍ͯͯ͠΋ɺ Ϗδωε͕ఀ଺͢ΔͱͦͷՁ஋͕ൃشͰ͖ͳ͘ ͳΔ (͜ͱ͕͋Δɻ·ΕʹΑ͋͘Δ)

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։ൃͷܧଓੑͱ Ϗδωεͷܧଓੑ͸ ૬ޓґଘ͢Δ྆ྠ

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։ൃͷܧଓੑͱϏδωεͷܧଓੑ͸૬ޓґଘ͢Δ྆ྠ • ։ൃͷܧଓੑ͕ଛͳΘΕΔͱʁ • Ұ࣌తͳ੒௕Λಘͯ΋௕ظతʹ͸Ͳ͔͜Ͱͦͷແ ཧΛͨ͠෼Λճऩ͢Δλʔϯ͕΍ͬͯ͘Δɻͦͷ݁ ՌɺϏδωεͷ੒௕Λ؇Ίͳ͕ΒਐΉ࣌ظ͕དྷΔ • Ϗδωεͷܧଓੑ͕ଛͳΘΕΔͱʁ • ౤ࢿͨ͠։ൃࢿ࢈΍૊৫ೳྗ͕ൃش͢ΔՁ஋͕ऑ ·Δɻ௕ظతʹఀ଺Λ͢Δͱɺ(ଟ͘ͷ৔߹͸։ൃ ମ੍ͷॖখͳͲͰ) ։ൃͷܧଓੑΛଛͳ͍ͬͯ͘

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։ൃͷܧଓੑͱϏδωεͷܧଓੑ͸૬ޓґଘ͢Δ྆ྠ • σϦόϦʔͷ։ൃੜ࢈ੑ΁͍͔ʹ౤ࢿΛͯ͠΋ɺͦͷ ֎ଆͷཁҼͰ౤ࢿ͕׆͖ͳ͘ͳΔ͜ͱ͕͋ΔɻσϦό Ϧʔͷޮ཰͚ͩͰͳ͘ɺͦͷઌͰੜΜͰ͍ΔՁ஋ͱܧ ଓੑ΁ͷد༩Λಉ࣌ʹݟ͍ͯ͘ඞཁ͕͋Δ • ٸͳ੒௕͔ΏΔ΍͔Ͱܧଓతͳ੒௕͔ɺஔ͔Εͨঢ়گ ͰબͿ΋ͷ͸ҧͬͯ͘Δɻࣗ਎ʹ߹ͬͨ੒௕Ϟσϧͷ ৔Ͱಇ͘͜ͱ΋େ੾ • ࢲ͸ٸ੒௕ٸఀ଺ͷϞσϧ͸ࣗ਎ͷ։ൃ౤ࢿͷελΠ ϧͱ߹Θͳ͔ͬͨ

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։ൃ૊৫ͷઓུͱ ։ൃੜ࢈ੑϚωδϝϯτ

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։ൃੜ࢈ੑͷΠϕϯτͳͷͰ͚ͭ͜͡ ͨͱ͜Ζ͕͋Δ͕ɺ૊৫ͷύϑΥʔϚ ϯεͱ૊৫Ϛωδϝϯτͷεςοϓɺ ͷղઆ 😉 ͓ͦΒ͘ਖ਼͍͠λΠτϧ͸ʮઓུࢤ޲ ͷ૊৫Ϛωδϝϯτʯ

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ͱ͘ʹ ʮઓུࢤ޲ʯͱ͸Ͳ͏͍͏͜ͱ͔ͱɺ ͦͷͨΊͷ۩ମతͳ࢓ࣄͷεςοϓΛ த৺ʹઆ໌͢Δ ଞ͸ΦϚέ

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ؓ࿩ٳ୊

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։ൃੜ࢈ੑϚωδϝϯτͷαΠΫϧ ։ൃੜ࢈ੑϚωδϝϯτͷαΠΫϧ͸ɺ   • ετϥςδʔ • ϓϥϯχϯά • ϞχλϦϯά   Ͱ 1 ηοτ   (ઓུɾܭըɾ؍ଌͰ΋Α͍͕ɺҰൠతͳ༻๏ͱ۠ผ͢ΔͨΊʹ ͜ͷൃදத͸ݻ༗ͷϓϩηεʹ্͍ͭͯهͷΧλΧφͰݺͿ)

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։ൃੜ࢈ੑϚωδϝϯτͷαΠΫϧ • ετϥςδʔ   ௕ظͷઓུΛ࣋ͭ͜ͱ   (໨ඪɺ࣌ظɺΠγϡʔɺΞϓϩʔνɺ   νʔϜͱϓϩηε)

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։ൃੜ࢈ੑϚωδϝϯτͷαΠΫϧ • ϓϥϯχϯά   ઓུʹجͮ͘ʮ։ൃੜ࢈ੑ͕ߴ͍ʯͱ͸Ͳ͏ ͍͏ঢ়ଶ͔Λఆٛ͢Δ͜ͱ

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։ൃੜ࢈ੑϚωδϝϯτͷαΠΫϧ • ϞχλϦϯά   ఆੑɾఆྔͰͷࢦඪʹରͯ͠ɺܭଌͱվળͷ αΠΫϧΛճ͢͜ͱ

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ετϥςδʔͷϓϩηε

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։ൃੜ࢈ੑϚωδϝϯτͷαΠΫϧ • ετϥςδʔ   ௕ظͷઓུΛ࣋ͭ͜ͱ   (໨ඪɺ࣌ظɺΠγϡʔɺΞϓϩʔνɺ   νʔϜͱϓϩηε)

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ετϥςδʔͷϓϩηε Ұൠʹʮ૊৫ͷύϑΥʔϚϯε͕ߴ͍ঢ়ଶʯ͸ ڍ͛Δ͜ͱ͕Ͱ͖Δ͕ɺઓུࢤ޲ͷ૊৫Ϛωδ ϝϯτͰ͸ϏδωευϝΠϯ͝ͱʹ૊৫ͷύ ϑΥʔϚϯε͕ߴ͍ঢ়ଶͷߏ଄Λઃఆ͠ɺઓུ Λ௨ͯ͠૊৫ϚωδϝϯτΛ࣮ݱ͍ͯ͘͠

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ετϥςδʔͷϓϩηε ී௨ͷ૊৫Ϛωδϝϯτ 🙅Ұൠʹ૊৫ͷύϑΥʔϚϯε͕ߴ͍ঢ়ଶʹج͍ͮ ͯ૊৫Ϛωδϝϯτͷํ਑Λͭ͘Δ ઓུࢤ޲ͷ૊৫Ϛωδϝϯτ 🙆ϏδωευϝΠϯ͝ͱʹ૊৫ͷύϑΥʔϚϯε͕ ߴ͍ঢ়ଶͷߏ଄Λઃఆ͠ɺઓུΛ௨ͯ͠૊৫Ϛωδ ϝϯτΛ࣮ݱ͍ͯ͘͠

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ઓུࢤ޲ͷ૊৫ϚωδϝϯτͰ͸ϏδωευϝΠϯ͝ͱʹ૊৫ύϑΥʔϚϯεͷߴ͍ঢ়ଶͷߏ଄Λઃఆͯ͠ɺ ͦ͜΁޲͚ͯ૊৫ϚωδϝϯτΛઃܭ͍ͯ͘͠ ։ൃ૊৫ͷ࠷ॳͷ࢓ࣄ͸ࣗ෼ͨͪͷ࢓ࣄͷύ ϑΥʔϚϯε͕ग़͍ͯΔঢ়ଶΛఆٛͯؔ͠܎͢ Δਓ΁ൃ৴͢Δ͜ͱ ͦΕ͕ͲͷΑ͏ʹࣄۀߏ଄ͱͭͳ͕͍ͬͯΔ͔ Λઆ໌Մೳʹ͢Δ͜ͱ

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BtoB SaaS ΧΠϙέͷϨηϓτ։ൃͰͷ࿩ ౰ॳϨηϓτͷ։ൃ͸Ұ෦ͷ༗ࣝऀͷ΋ͷͰɺ ॏࢹ͞Ε͍ͯͳ͔ͬͨ ࣮ࡍ͸։ൃͷϘτϧωοΫ͕Ϩηϓτͷ։ൃೳ ྗʹ͋Γɺࣄۀ֦େΛ͍ͨ͠ͷͳΒਅͬઌʹϨ ηϓτͷ։ൃೳྗΛ֦ு͢Δඞཁ͕͋ͬͨ

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BtoB SaaS ΧΠϙέͷϨηϓτ։ൃͰͷ࿩ ౰ॳϨηϓτͷ։ൃ͸Ұ෦ͷ༗ࣝऀͷ΋ͷͰɺ ॏࢹ͞Ε͍ͯͳ͔ͬͨ ࣮ࡍ͸։ൃͷϘτϧωοΫ͕Ϩηϓτͷ։ൃೳ ྗʹ͋Γɺࣄۀ֦େΛ͍ͨ͠ͷͳΒਅͬઌʹϨ ηϓτͷ։ൃೳྗΛ֦ு͢Δඞཁ͕͋ͬͨ ͜ͷ෦෼͕ϏδωευϝΠϯݻ༗ͷύϑΥʔϚϯε੍໿ͩͬͨ

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ετϥςδʔͷϓϩηε Ͱॏཁͳͷ͸υϝΠϯΛ ஌Γʹ͍͘͜ͱ

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ͦͷΤϯδχΞϦϯά্ͷҙ ຯΛղऍͯ͠ɺ૊৫΁ͷӨڹ΁ ม׵͠ํ਑΁൓өͤ͞Δ͜ͱ

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ͦ͏ͯ͠Ͱ͖ͨετϥςδʔ͸ υϝΠϯݻ༗ͷཁૉΛඋ͑ͨಛԽ ͨ͠ղʹͳΓɺ݁Ռతʹઓུੑͷ ߴ͍༏ΕͨίϯηϓτʹͳΔ

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ετϥςδʔͷ࡞Γํ • ͲͷΑ͏ͳঢ়گ͔ • υϝΠϯ • ͦͷଞͷཁૉɻνʔϜͷঢ়گɺೳྗɺͲͷΑ͏ͳਓ͕͍Δ ͔ɺͳʹΛٻΊ͍ͯΔ͔ɺձࣾͷ MVV ΍ࣄۀઓུɺϓϩμΫ τઓུͳͲͳͲ • ͦͷதͰͲͷΑ͏ͳঢ়ଶΛ໨ࢦ͢ͷ͔ • ͦͷաఔͰͷΠγϡʔ͸ͳʹ͔ • Πγϡʔʹର࣮ͯ͠ݱ·ͰͷաఔͰ͸ͳʹΛॏࢹ͢Δඞཁ͕͋ Δ͔ (Ξϓϩʔν) • ͦͷͨΊͷνʔϜͱϓϩηε͸Ͳ͏͋Δ΂͖͔ ͜ΕΒͷҰ࿈ͷݕ౼ͷதͰɺٕज़Ξηοτ΁ͷӨڹධՁ΍ ͦͷ׆༻ΛͲ͏ݟࠐΉ͔Λߟ͑ΔࡍʹΤϯδχΞϦϯάͷೳྗ͕ඞཁ “ΤϯδχΞϦϯά” ϚωʔδϟʔͰ͋ΔՁ஋ͷݟͤॴ

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ϓϥϯχϯάͷϓϩηε

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։ൃੜ࢈ੑϚωδϝϯτͷαΠΫϧ • ϓϥϯχϯά   ઓུʹجͮ͘ʮ։ൃੜ࢈ੑ͕ߴ͍ʯͱ͸Ͳ͏ ͍͏ঢ়ଶ͔Λఆٛ͢Δ͜ͱ

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ϓϥϯχϯάͷϓϩηε ετϥςδʔͰଟ͘ͷߏ଄Λ໌Β͔ʹ͍ͯ͠Δ ৔߹ɺϓϥϯχϯά͸Ξϓϩʔν΍νʔϜͱϓ ϩηεΛݕ౼͢ΔաఔͰߟ͍͑ͯ͘

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ϞχλϦϯάͷϓϩηε

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ϞχλϦϯάͷϓϩηε Ξϓϩʔν΍νʔϜͱϓϩηεͷϓϥϯ͔Βɺ ૊৫ͷίϯσΟγϣϯ͔Β݈શੑΛଌΓঢ়گ೺ ѲΛ͢ΔͨΊͷཁૉΛܾΊ͍ͯ͘ EM ͱͯ͠ಇ͍͍ͯΔ৔߹ɺීஈ͔Βঢ়گͷྑ ͠ѱ͠Λ൑அ͢ΔχΦΠΛ৭ʑ͍࣋ͬͯΔ͸ ͣɻͦͷ͏ͪɺͦͷͱ͖ͷ૊৫Ͱͱ͘ʹҙࣝత ʹݟ͍ͯͬͨ΄͏͕Α͍΋ͷΛݴޠԽ͍ͯ͘͠

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ύϑΥʔϚϯεΛࢧ͑Δ   έΠύϏϦςΟ

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ύϑΥʔϚϯεΛࢧ͑ΔέΠύϏϦςΟ ύϑΥʔϚϯεͱ͸ɺ • ઓུਐḿ • ͦ͜΁ͭͳ͕ΔΞ΢τϓοτ • ͦͷ෯Λ࣋ͨͤΔέΠύϏϦςΟ֦େ

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ύϑΥʔϚϯεΛࢧ͑ΔέΠύϏϦςΟ έΠύϏϦςΟ͸ɺ۩ମͷྫΛڍ͍͛ͯ͘͜ͱ͸ཧղͷ ͨΊʹॏཁ ҰํɺʮέΠύϏϦςΟͰ͸ͳ͍΋ͷʯΛڍ͛ͯߜΔ͜ ͱ͸͞΄Ͳҙຯ͸ͳ͘ɺͦͷ૊৫ʹͱͬͯಛఆͷ׆ಈ͸ έΠύϏϦςΟ΁ͷߩݙͱΈͳͤΔ͔ʹ͍ͭͯͷจ຺ධ ՁΛ͍ͯ͘͜͠ͱ͕େࣄ   (ͳʹ͕૊৫ͷ੒௕΁ҙຯ͕͋Δ͔ɺͦΕ͸ͳ͔ͥͷཧղ Λ૊৫ͱͯ͠ਂΊ͍ͯ͘͜ͱ͕૊৫ͷ੒௕΁ͭͳ͕Δ)

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EM ͷ࢓ࣄͱͯ͠ͷ ઓུࢤ޲ͷ૊৫Ϛωδϝϯτ

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EM ͷ࢓ࣄͱͯ͠ͷઓུࢤ޲ͷ૊৫Ϛωδϝϯτ EM ͱͯ͠͸ɺ • ࣗ෼ͷ૊৫ͷέΠύϏϦςΟͷߏ੒ཁૉͱυϝΠϯ ͷؔ܎ੑ • ͦͷ௕ظతͳύϑΥʔϚϯε΁ͷ૬ؔͷϝΧχζϜ Λཧղ͢Δ ͦͯ͠ɺ͋ΒΏΔ৔໘ͰͦΕʹجͮ͘ҙࢥܾఆΛͯ͠ ͍͘͜ͱ͕ɺઓུࢤ޲ͷ૊৫Ϛωδϝϯτͱ૊৫ͷߏ ஙʹͭͳ͕Δ

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EM ͷ࢓ࣄͱͯ͠ͷઓུࢤ޲ͷ૊৫Ϛωδϝϯτ ϓϩμΫτ։ൃʹ͓͍ͯকདྷతʹ࣮ݱ͍ͨ͜͠ ͱͱͦͷΞϓϩʔνɺඞཁͳέΠύϏϦςΟ͕ ݟ͑ͯ͘Δͱɺ͔ͦ͜Βٯࢉͯ͠૊৫ͷ͋Γํ Λߟ͍͑ͯ͘͜ͱ͕Ͱ͖Δ   ͢Δͱɺ࠾༻ҭ੒ͳͲ΋ؚΜͩ૊৫ͷઓུͮ͘ Γ΁ͭͳ͕ͬͯ͘Δ