Slide 1

Slide 1 text

Psychological Safety Practically XP2020 Conference, June 2020

Slide 2

Slide 2 text

Marcin Floryan Tech Tribe Lead

Slide 3

Slide 3 text

No content

Slide 4

Slide 4 text

Are you ready?

Slide 5

Slide 5 text


Slide 6

Slide 6 text


Slide 7

Slide 7 text

–Kent Beck “Teams need diversity. Conflict is the inevitable companion of diversity.”

Slide 8

Slide 8 text

Psychological Safety

Slide 9

Slide 9 text

– Amy Edmondson “Psychological safety describes a climate in which raising a dissenting view is expected and welcomed. A tolerance of dissent allows productive discussion and early detection of problems.”

Slide 10

Slide 10 text

Psychological Safety Toolkit Be comfortable to: ‣ Ask question ‣ Raise problems ‣ Disagree ‣ Take risks ‣ Make mistakes ‣ Be yourself

Slide 11

Slide 11 text

Playback Tribe

Slide 12

Slide 12 text

No content

Slide 13

Slide 13 text

No content

Slide 14

Slide 14 text


Slide 15

Slide 15 text

Create a shared understanding

Slide 16

Slide 16 text

Gather data

Slide 17

Slide 17 text

Create space for discussions

Slide 18

Slide 18 text

Continue for 2 years...

Slide 19

Slide 19 text


Slide 20

Slide 20 text

Feedback jar ‣ We run a series of workshops on giving and receiving feedback ‣ We needed a tool to help people visualise progress

Slide 21

Slide 21 text

Mistakes column ‣ Existing culture of blame-free incident post-mortems ‣ Wanted a local practice as a regular reminder ‣ Small things reflected upon weekly

Slide 22

Slide 22 text

What’s not to like about this code ‣ How to get better talking about problems in code ‣ Separate author and the code that is written ‣ Identify “problems” with code ‣ Mob-programming session to fix them

Slide 23

Slide 23 text

No content

Slide 24

Slide 24 text

What next?

Slide 25

Slide 25 text

– Amy Edmondson “Psychological safety is a shared sense developed through shared experience.”

Slide 26

Slide 26 text

–Marcin Floryan “...lack of safety is holding us back.”

Slide 27

Slide 27 text

Thank you! Marcin Floryan Tech Tribe Lead at Spotify Questions? @mfloryan