Psychological Safety Practically

This presentation, as part of the Leadership Track at the XP 2020 conference, outlines the notion of Psychological Safety as a fundament for building effective organisations. In the presence of safety, people can more easily talk about failure, discuss problems, come forward with suggestions.

Transcript

1. Psychological Safety Practically XP2020 Conference, June 2020
2. Marcin Floryan Tech Tribe Lead
4. Are you ready?
5. PRIVILAGE
6. DISCOMFORT
7. –Kent Beck “Teams need diversity. Conflict is the inevitable companion of diversity.”
8. Psychological Safety
9. – Amy Edmondson “Psychological safety describes a climate in which raising a dissenting view is expected and welcomed. A tolerance of dissent allows productive discussion and early detection of problems.”
10. Psychological Safety Toolkit Be comfortable to: ‣ Ask question ‣ Raise problems ‣ Disagree ‣ Take risks ‣ Make mistakes ‣ Be yourself
11. Playback Tribe
14. Implementation
15. Create a shared understanding
16. Gather data
17. Create space for discussions
18. Continue for 2 years...
19. Examples
20. Feedback jar ‣ We run a series of workshops on giving and receiving feedback ‣ We needed a tool to help people visualise progress
21. Mistakes column ‣ Existing culture of blame-free incident post-mortems ‣ Wanted a local practice as a regular reminder ‣ Small things reflected upon weekly
22. What’s not to like about this code ‣ How to get better talking about problems in code ‣ Separate author and the code that is written ‣ Identify “problems” with code ‣ Mob-programming session to fix them
24. What next?
25. – Amy Edmondson “Psychological safety is a shared sense developed through shared experience.”
26. –Marcin Floryan “...lack of safety is holding us back.”
27. Thank you! Marcin Floryan Tech Tribe Lead at Spotify Questions? @mfloryan