Psychological Safety Practically

Psychological Safety Practically

This presentation, as part of the Leadership Track at the XP 2020 conference, outlines the notion of Psychological Safety as a fundament for building effective organisations. In the presence of safety, people can more easily talk about failure, discuss problems, come forward with suggestions.

A6650bedde9088c804524bdd8e8a6b10?s=128

Marcin Floryan

June 09, 2020
Tweet

Transcript

  1. Psychological Safety Practically XP2020 Conference, June 2020

  2. Marcin Floryan Tech Tribe Lead

  3. None
  4. Are you ready?

  5. PRIVILAGE

  6. DISCOMFORT

  7. –Kent Beck “Teams need diversity. Conflict is the inevitable companion

    of diversity.”
  8. Psychological Safety

  9. – Amy Edmondson “Psychological safety describes a climate in which

    raising a dissenting view is expected and welcomed. A tolerance of dissent allows productive discussion and early detection of problems.”
  10. Psychological Safety Toolkit Be comfortable to: ‣ Ask question ‣

    Raise problems ‣ Disagree ‣ Take risks ‣ Make mistakes ‣ Be yourself
  11. Playback Tribe

  12. None
  13. None
  14. Implementation

  15. Create a shared understanding

  16. Gather data

  17. Create space for discussions

  18. Continue for 2 years...

  19. Examples

  20. Feedback jar ‣ We run a series of workshops on

    giving and receiving feedback ‣ We needed a tool to help people visualise progress
  21. Mistakes column ‣ Existing culture of blame-free incident post-mortems ‣

    Wanted a local practice as a regular reminder ‣ Small things reflected upon weekly
  22. What’s not to like about this code ‣ How to

    get better talking about problems in code ‣ Separate author and the code that is written ‣ Identify “problems” with code ‣ Mob-programming session to fix them
  23. None
  24. What next?

  25. – Amy Edmondson “Psychological safety is a shared sense developed

    through shared experience.”
  26. –Marcin Floryan “...lack of safety is holding us back.”

  27. Thank you! Marcin Floryan Tech Tribe Lead at Spotify Questions?

    @mfloryan