Eye tracking software
Task: “Find the email address
of the page.”
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When,_Where,_and
How_much?
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Rules_of_thumb
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Understand the whole process
Don’t make your humans think
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No content
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Understand the whole process
Don’t make your humans think
Use inertia in your favor
Trust your 9th grade English teacher
Forgive and forget
Be aware of your blindness
Support multiple forms of learning
Group clearly
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UCD Poster: http://paznow.com/ucd/
Steve Krug: http://sensible.com/
UX Glossary: http://bit.ly/YI4U
Example usability test:
http://youtube.com/watch?v=QckIzHC99Xc
@adunkman