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Head First ˏ5",",*/( Ϟϒϓϩάϥϛϯά

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!5",",*/( ͜ͷࢿྉ͸ɺ ೥݄೔ൃചͷ ʮϞϒϓϩάϥϛϯάɾ ϕετϓϥΫςΟεʯʹ ଇͨ͠಺༰ʴҰ෦ࢲͷҙݟ Ͱߏ੒͍ͯ͠·͢ɻ IUUQTBN[OUP(987#

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!5",",*/( ˒ ˒ ˒ ˒ ˒ ˒ Ұൠࣾஂ๏ਓΞδϟΠϧνʔϜΛࢧ͑Δձཧࣄ Ϟϒϓϩάϥϛϯά͓͡͞Μ ਪ͠ϝϯɿࢁຊ࠼ ΞδϟΠϧϞϯελʔ ָఱגࣜձࣾΤϯδχΞϦϯάϚωʔδϟʔ !5",",*/( ٴ෦ܟ༤

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WHOLE TEAM APPROACH

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!5",",*/( ⿣ ಉ͡࢓ࣄΛ ⿣ ಉ࣌ؒ͡ʹ ⿣ ಉ͡৔ॴͰ ⿣ ಉ͡ίϯϐϡʔλʔͰ ϞϏϯάͱ͸ νʔϜશһͰ ͢Δ͜ͱ

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!5",",*/(

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!5",",*/( ⿣ Ϟϒϓϩάϥϛϯάͱ͍͏ݴ༿͸ɺ
 ೥ࠒʹ91ίϛϡχςΟͰੜ·Εͨ ⿣ )VOUFS*OEVTUSJFTͷ8PPEZ;VJMMͷνʔϜͷ׆ಈ
 ʹΑͬͯ೥ࠒ͔Β࠶ͼ٭ޫΛཋͼ࢝Ίͨ ⿣ Ϟϒʹਓʑͷ܈Εʢӊ߹ͷऺͰ͸ͳ͍ʣ Ϟϒϓϩάϥϛϯάͷىݯ

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!5",",*/( "EBZPG.PC1SPHSBNNJOH IUUQTXXXZPVUVCFDPNXBUDI WQ@QWTM4H&* IUUQTXXXZPVUVCFDPNXBUDI WE7R6D/,7C:H

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!5",",*/( ೔ຊʹ͓͚ΔϞϒϓϩάϥϛϯά ⿣ "HJMF+BQBO΍%FW0QT%BZT5PLZP
 ͳͲͰϞϒϓϩάϥϛϯάϫʔΫγϣοϓ͕։࠵ ⿣ ೔ຊͰ΋ݱ৔ͷࣄྫ͕ग़ͯ੝Γ্͕Γ࢝ΊΔ ⿣ )VOUFS*OEVTUSJFTͷ8PPEZ;VJMM΍$ISJT-VDJBO͕
 དྷ೔͠ɺߨԋ΍ϫʔΫγϣοϓΛ։࠵

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!5",",*/( ϞϏϯάͱϞϒϓϩάϥϛϯά ⿣ ϞϏϯάͰϓϩάϥϛϯάʹϞϒϓϩάϥϛϯά ⿣ ͦ΋ͦ΋ΤϯδχΞͷ࢓ࣄʹ͓͍ͯ΋ɺ
 ϓϩάϥϛϯά͸Ұ෦ʹա͗ͳ͍ ⿣ ෳ਺ਓͰͳʹ͔Λ੒͠਱͛Δ৔໘Ͱ͋Ε͹ɺ
 ϞϏϯά͸༗ޮͰ͋Δ

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!5",",*/( ϓϩάϥϛϯάҎ֎ͷϞϏϯά ϞϒϫʔΫ ϞϒσβΠϯ ʮ૯຿ʯºʮΞδϟΠϧʯʮՄೳੑ͸㱣ʯ ʢϰΝϧݚڀॴʣ εΫϥϜνʔϜͰߴ଎ʹσβΠϯͷ੍࡞Λߦ͏ ͨΊʹ΍͍ͬͯΔ̏ͭͷ͜ͱʢ%..DPNʣ

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!5",",*/( ⿣ Ϧιʔεޮ཰ͱϑϩʔޮ཰ ⿣ ໰୊WTࢲͨͪͷߏਤ ⿣ ߴֶ͍शޮՌ ⿣ νʔϜͰ੒௕͢Δ ͳͥϞϏϯάͳͷ͔

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!5",",*/( ϞϏϯάͷొ৔ਓ෺

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!5",",*/( λΠϐετʢυϥΠόʔʣͷ໾ׂ ⿣ ΩʔϘʔυΛͨͨ͘ਓ ⿣ ͦͷଞͷϞϒ͔Βཔ·Εͨ͜ͱΛཧղ࣮ͯ͠૷͢Δ ⿣ ཁ੥͕ཧղͰ͖ͳ͍ͱ͖͸࣭໰Λͯ͠໌Β͔ʹ͢Δ ⿣ l಄Ͱ͸ͳ͘खʹͳΔz εϚʔτΞγελϯτ ʹͳΔΠϝʔδ

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!5",",*/( ͦͷଞͷϞϒʢφϏήʔλʔʣͷ໾ׂ ⿣ λΠϐετͷྡʹ࠲ͬͯλΠϐετΛಋ͘ਓͨͪ ⿣ ໰୊ղܾνʔϜͷҰһͱͯ͠ߩݙ͢Δ ⿣ ϝϯόʔͱίϛϡχέʔγϣϯ͠ɺߟ͑ͯ൑அ͢Δ ⿣ Θ͔Βͳ͍ͱ͖͸ࣗ෼͕ཧղͰ͖Δ·Ͱ࣭໰Λ͢Δ ⿣ ܾ·ͬͨ͜ͱΛλΠϐετʹ໌֬ʹ఻͑Δ

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!5",",*/( ࡞ۀ ݟ͍ͯΔ ݟ͍ͯΔ ݟ͍ͯΔ ਖ਼͍͠Πϝʔδ ͦͷଞͷϞϒ ͦͷଞͷϞϒ ͦͷଞͷϞϒ λΠϐετ ϞϏϯάͷΠϝʔδ Ξ΢τϓοτ Πϯϓοτ Πϯϓοτ Πϯϓοτ ߟ͑ͯ൑அ͢Δ ϞϏϯάͷΠϝʔδ ͦͷଞͷϞϒ ͦͷଞͷϞϒ ͦͷଞͷϞϒ λΠϐετ Α͋͘Δޡղ

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!5",",*/( Ξ΢τϓοτ Πϯϓοτ Πϯϓοτ Πϯϓοτ ߟ͑ͯ൑அ͢Δ ҰൠతͳϞϏϯά ͦͷଞͷϞϒ ͦͷଞͷϞϒ ͦͷଞͷϞϒ λΠϐετ Ξ΢τϓοτ Πϯϓοτ Πϯϓοτ Πϯϓοτ ߟ͑ͯ൑அ͢Δ ࢲͨͪͷϞϏϯά ͦͷଞͷϞϒ ͦͷଞͷϞϒ ͦͷଞͷϞϒ λΠϐετ ͪͳΈʹɿࢲͨͪͷϞϏϯάͷΠϝʔδ

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!5",",*/( ίϥϜɿͦͷଞͷ໾ׂ ⿣ ͦͷଞͷϞϒΛҰׅΓʹ͍ͯ͠·͕͢ɺ
 ௨ৗͷνʔϜϫʔΫͱಉ༷ʹ࢓ࣄΛ͢ΔͨΊʹ͸
 ༷ʑͳػೳ͕ඞཁͰ͢ ⿣ ϑΝγϦςʔγϣϯɺΤϯύϫʔϝϯτʜ
 ࢓ࣄʹߩݙ͢Δํ๏͸༷ʑͰ͢ ʲ':*ʳ.0#130(3"..*/(5)&30-&1-":*/((".&

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!5",",*/( ίϥϜɿʮΘ͔Βͳ͍ʯͱݴ͏ߩݙͷ࢓ํ ⿣ ʮΘ͔Βͳ͍ʯͱݴ͏͜ͱ͸νʔϜ΁ͷߩݙͰ͢ ⿣ ࢓ࣄΛࢭΊͯฉ͘ͷ͸ϋʔυϧ͕ߴ͍ਓ΋͍ΔͷͰɺ
 ʮΘ͔Βͳ͍ʯΛݴͬͯ΋͍͍Μͩͱ͍͏ঢ়گΛ
 νʔϜͰ࡞ͬͯ͋͛ΒΕΔͱΑ͍Ͱ͢Ͷ ⿣ ܦݧ͕গͳ͍ਓʹυϥΠόʔΛ΍ͬͯ΋Β͏ͱΑ͍

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!5",",*/( ⿣ λΠϐετͷॱ൪ΛܾΊΔ ⿣ શһʹλΠϐετ͕·ΘΔΑ͏ʹ͢Δ ⿣ Πϯλʔόϧͷ࣌ؒΛܾΊΔʢ෼ɺ෼ɺ෼ʣ ⿣ λΠϚʔͳͲΛ࢖ͬͯ࣌ؒΛܭΓɺ
 ͕࣌ؒདྷͨΒ଎΍͔ʹ࣍ͷλΠϐετʹަ୅Λ͢Δ λΠϐετʢυϥΠόʔʣΛަ୅͢Δ

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!5",",*/( ⿣ lզ͕Ոzํࣜ ⿣ ΍Γͨ͘ͳͬͨΒʮ୅ΘΕʂʯͱݴͬͯมΘΔ ͪͳΈʹɿࢲͨͪͷަ୅ͷ࢓ํ

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!5",",*/( ⿣ ʙਓ ⿣ ݸਓతʹ͸ʙਓ͕ϕετ ⿣ ਓ਺͕ଟ͍ͱͰ͖ͳ͍ͱ͍͏ҙຯͰ͸ͳ͘ɺ
 ޮ཰తʹڞಇ͢Δͷʹదͨ͠ਓ਺͕ͦΕ͘Β͍ ϞϏϯάʹదͨ͠ਓ਺ FY5XP1J[[B3VMFWJB+F⒎#F[PT

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!5",",*/( ϞϏϯάΛࢧ͑Δ؀ڥ

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!5",",*/( ཧ૝తͳϞϏϯά؀ڥ ϗϫΠτ Ϙʔυ Χϯόϯ ͍͍Ҝࢠ ͍͍Ҝࢠ ͍͍Ҝࢠ ͍͍Ҝࢠ େ͖ͯ͘ղ૾౓ߴ͍σΟεϓϨΠ ϝΠϯ αϒ ௐ΂෺༻ ͓΍ͭਆࣾ ։ൃ༻ Ϛγϯ ௐ΂෺༻ Ϛγϯ ঢ߱ࣜͷ͍͍ײ͡ͷ޿͞ͷص ϓϩςΠϯ

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!5",",*/( େ͖ͳσΟεϓϨΠ ⿣ େ͖ͯ͘ղ૾౓͕ߴ͍σΟεϓϨΠ ⿣ ίʔσΟϯάத΋ετϨεΛײ͡ͳ͍Α͏ʹ ⿣ ϝΠϯσΟεϓϨΠҎ֎ʹɺ
 αϒσΟεϓϨΠ͕͋Δͱ࢓ࣄΛ͠΍͍͢

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!5",",*/( ⿣ ΤσΟλͰߦ൪߸Λදࣔͤ͞Δ ⿣ จࣈαΠζΛେ͖͘͢Δ ⿣ ΧʔιϧΛେ͖͘͢Δ ͓͢͢Ίͷઃఆ

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!5",",*/( λΠϚʔ ⿣ ࣌ؒͰަ୅͢Δ৔߹͸λΠϚʔΛ࢖͏ ⿣ .PCTUFSʢIUUQNPCTUFSDDʣ͕Φεεϝ

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!5",",*/( ޻෉͢Ε͹ී௨ͷΦϑΟεͰ΋Ͱ͖·͢ શһͰಉ͡ը໘ΛݟΕΔΑ͏ʹ σΟεϓϨΠΛԣʹஔ͘ λΠϐετΛަ୅͢Δͱ͖͸ ίωΫλΛൈ͖ࠩͯ͠͠ Ϛγϯຖ੾Γସ͑Δ ࢓੾ΓͳͲΛऔͬ෷ͬͯ ίϛϡχέʔγϣϯ͠΍͍͢ ΦʔϓϯεϖʔεΛ࡞Δ

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!5",",*/( ⿣ ϦϞʔτϞϏϯά͸Մೳʢࣄྫ΋͋Δʣ ⿣ ੍໿Λཧղͯ͠ରԠ͍ͯ͘͜͠ͱ͕ॏཁ ⿣ ίϛϡχέʔγϣϯػձΛฏ౳ʹอͭ޻෉Λ͢Δ
 㱺ಉ͡৔ॴʹ͍Δϝϯόʔ΋ϦϞʔτϞϏϯάΛ͢Δͱ͖͸ɺ
 ɹϦϞʔτϝϯόʔͱಉ༷ʹΦϯϥΠϯͰࢀՃ͢Δ ϦϞʔτϞϏϯά ':*7JTVBM4UVEJP-JWF4IBSFΛগ͠ࢼͨ͠Βظ଴ͨ͠ະདྷͩͬͨɻ

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!5",",*/( ⿣ )35ͷݪଇ
 )VNJMJUZݠڏ3FTQFDUଚܟ5SVTU৴པ ⿣ ͱʹ͔͘ߟ͍͑ͯΔ͜ͱΛޱʹग़ͯ͠ΈΔ ⿣ খ͞ͳ੒ޭΛੵΈॏͶ͍ͯ͘ҙࣝ ⿣ શһͰʮ΍ͬͨʔʂʂʯͱݴ͏ ͏·࢝͘ΊΔͨΊͷίπ

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࿅शͯ͠Έ·͠ΐ͏ :"55"

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!5",",*/( ⿣ ϞϏϯά͸ޮ཰͕ѱ͍ ⿣ ϞϏϯά͸ΤϯδχΞͷϓϥΫςΟεͰ͋Δ ⿣ εΩϧ͕௿͍ϝϯόʔ͕͍Δ͔ΒϞϏϯά͸೉͍͠ ⿣ ϞϏϯάΛ͢Ε͹৺ཧత҆શੑ͕ੜ·ΕΔ Α͋͘Δצҧ͍ ϞϒϓϩάϥϛϯάͷΑ͋͘Δޡղ

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!5",",*/( ΋ͬͱৄ͘͠஌Γ͍ͨ εϥΠυ ϒϩά ຊ IUUQTUBLBLJOHDPNUBHNPCQSPHSBNNJOH IUUQTTQFBLFSEFDLDPNUBLBLJOH IUUQTBN[OUP(987#

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!5",",*/( ϞϏϯά͸ɺ lମݧͯ͠Έͳ͍ͱΘ͔Βͳֶ͍ͼz
 ͕ͨ͘͞Μ͋Γ·͢ ·ͣ͸ϑϥοτͳؾ࣋ͪͰମݧͯ͠ɺ
 ஥ؒಉ࢜Ͱͥͻײ૝Λڞ༗ͯ͠ΈͯԼ͍͞ !5",",*/(