Effecting Change as a Developer

by David Laribee

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DEVELOPER EDITION EFFECTING CHANGE DAVID LARIBEE  AGILE PRAGUE 2016

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@laribee #effectingchange © 2016 Nerd/Noir, LLC. Hi. I’m Dave. Coaching & Workshops Agile/Lean Improvement, Continuous Delivery, Test Driven Development, Technical Debt Management 20 Years Deep, Former C#/Arch MVP, Former Coach @ VersionOne, ALT.NET Organizer, Playing, Full Stack Coach @laribee | @nerdnoir [email protected]

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@laribee © 2016 Nerd/Noir, LLC. #effectingchange If someone feels as if they’re receiving something, they’re more likely to give or participate. The “Ben Franklin” Principle When we’re planning changes it can help to understand what we’re asking of people and what we might offer them ﬁrst. RECIPROCITY

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@laribee © 2016 Nerd/Noir, LLC. #effectingchange People like to be consistent with things they’ve said or done. Cognitive Dissonance Engaging this rule is a matter of creating voluntary, active, and public commitments. CONSISTENCY

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@laribee © 2016 Nerd/Noir, LLC. #effectingchange People say “yes” more often to those they like. Trust Taking a few moments to establish rapport and understand the values of another goes a long way toward partnering in change. LIKING

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@laribee © 2016 Nerd/Noir, LLC. #effectingchange When individuals are uncertain they will look to the actions and behaviors of others to determine their own. Can verge into design by committee and analysis paralysis. “People support a world they help to create.” - Carnegie CONSENSUS

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@laribee © 2016 Nerd/Noir, LLC. RUSHING TO JUDGEMENT RELIANCE ON DEBATE AND MANDATE MANIPULATIVE CONFIDENCE GAMES PERSONAL LEARNING AGENDA #effectingchange BUILDING SUPPORT EMPATHY & UNDERSTANDING ETHICAL INFLUENCE TAKING SMALL ACTIONS

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@laribee #effectingchange © 2016 Nerd/Noir, LLC. Used a small story to as a vector to introduce a more modern design. Senior staff had prior experience with new technology from a different product. No extra dependencies introduced. Right mix of inﬂuence held by pair introducing the change.

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@laribee #effectingchange © 2016 Nerd/Noir, LLC. …a concept of warﬁghting that will function effectively in an uncertain, chaotic, and ﬂuid environment in fact, one that will exploit these conditions to advantage. …recognizes the time-competitive rhythm of war, generates and exploits superior tempo and velocity.

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@laribee #effectingchange © 2016 Nerd/Noir, LLC. There are two parts to a mission: the task to be accomplished and the reason or intent. Of the two, the intent is predominant. While a situation may change, making the task obsolete, the intent is more permanent and continues to guide our actions.

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@laribee #effectingchange © 2016 Nerd/Noir, LLC. First amongst equals. Once intent is understood and reﬁned, the mission is on. Needs explicit authority. Must be made clear this is the leadership model in place. Requires highly engaged decision maker (tech lead, manager, playing coach, etc.) Best for small, reversible hypothesis framed by known assumptions.

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@laribee © 2016 Nerd/Noir, LLC. #effectingchange OBJECTIVE FACTS, DATA, SENSES •What moments do you recall? •Relevant metrics? •What more can we ﬁnd with a little digging? •Dates, numbers, events — stick to the facts.

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@laribee © 2016 Nerd/Noir, LLC. #effectingchange REFLECTIVE REACTIONS, HEART, FEELS •How did the experience affect you? •Low point? High point? •What was the mood of the group? You? •How did the group react? How did you react?

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@laribee © 2016 Nerd/Noir, LLC. #effectingchange INTERPRETIVE INSIGHT & LEARNING •What was a key insight or conclusion surrounding the event/topic? •What have you learned or concluded? •How does this relate to other theories/concepts? •That happened… now what?!

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@laribee © 2016 Nerd/Noir, LLC. #effectingchange DECISIVE WHAT WILL YOU DO? • What would you repeat? Do differently? • Where can we focus our effort as a group? • What do you need to effect change? • Can we agree on the most important change to be made?

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@laribee © 2016 Nerd/Noir, LLC. #effectingchange Committee or Collective Individual \ Roles Evolutionary & Small Revolutionary & Large Evidence DEFEATS Doubt Commander’s Intent ORID Method Do Nothing Rewrite Foregiveness Over Permission Build In Quality Negotiate Bandwidth Separation

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Thank you, Prague! @nerdnoir | @laribee | [email protected] https://nerdnoir.com/talks/effecting-change