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The Narrative Design of Everyday Things Storytelling and Digital Products

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Today… 01. Introduction 02. The Narrative Design of… i. Websites & Apps ii. Microsites iii. Megasites iv. Immersive Experiences (AR/VR) 03. Storytelling Principles for Designers

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Joel Perlgut UX Designer and Content Strategist Avanade, Sydney Studio

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What does narrative structure look like? Exposition Climax Resolution

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The Hero’s Journey 5-Act Structure 7-Act Structure The Story Circle The Sparkline

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The Digital Story Structure Project, Georgia Tech, Prof. Janet Murray, 2018

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Human’s process their experience as a story

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User’s don’t care about products or services. They care about how that technology makes them feels.

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Designers are storytellers But how are we telling those stories?

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Websites & Apps: The Sparkline The Narrative Design of…

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The Sparkline: Persuasive Storytelling Duarte Design, 2022

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The Sparkline: Persuasive Storytelling

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The Sparkline: Persuasive Storytelling

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Ebay.com.au How can designers think about persuasive storytelling?

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The Sparkline: Ebay Experience Eye a zoomer wearing Yeezys Browse for sneakers online Compare prices on Ebay Buy new Reeboks Non-stop rain, buy dehumidifier Rain continues, shoes wet It feels like these sneakers will never dry… The sneakers don’t feel the same Duarte Design, 2022

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Microsites: The Joke The Narrative Design of…

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Swords2guns.com

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What can jokes teach us about design?

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Jerry Seinfeld's Theory of Jokes 01. Set up 02. Punch line 03. Tag Jerry Seinfeld: How to Write a Joke, New York Times, 2012

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Guns2Swords.com: Joke Structure 01. Set up: Play on the Bible verse: “Swords to Ploughshares” 02. Punch line: A website that updates this bible verse to the modern era. 03. Tag: A manifesto titled: “are guns a phallic symbol?”

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‘Megasites:’ The Story Circle The Narrative Design of…

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The Endless Scroll… Just One More Click…

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Dan Harmon’s Story Circle

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Dan Harmon’s Story Circle Feeling bored Picks up their phone Scroll through the news feed Eventually sharing a meme with a friend The Facebook Feedback Loop They laugh and put down their phone They get a notification

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Immersive Experiences (AR/VR): The Fractal The Narrative Design of…

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What can we learn from Immersive Technology? Beat Saber, 2019

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The Medium is the Message spatial dimension Books Film / TV Websites / Video Games Immersive (AR/VR)

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A simple story about throwing pokéballs at cute creatures…

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The Real Story of Pokémon Go…

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When there is no frame, we look where we please, act on what we are compelled to respond to, and respond to our environment as it, in turn, responds to us.

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Her, Spike Jonze, 2013 The Immersive World of David O’Reilly Simulation, Instagram filter, 2019

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Everything, Everywhere, All at Once Everything, 2017

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Fractal Story Structure Where the fraction, contains the whole

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Fractal Story Structure Where the fraction, contains the whole

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Storytelling Principles for Designers The Narrative Design of…

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3 Storytelling Principles for UX 01. Different technologies demand different approaches to story 02. Your design’s story is co-created with your user 03. Different stories create different relationships with your user

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1. Different technologies demand different approaches to story The Story Circle Megasites linear, repeating The Sparkline Websites Linear, finite The Fractal Immersive Technology non-linear, repeating or finite

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2. Your design’s story is co-created with your user The Autership to Co-Authorship Scale

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3. Different stories create different relationships with your user Audience Consumer User Customer Player Interactor Passive Engagement Active Co-Creation

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Designers are storytellers… So bring your story to the table

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Thank You!