The Narrative Design
of Everyday Things
Storytelling and Digital Products
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Today…
01. Introduction
02. The Narrative Design of…
i. Websites & Apps
ii. Microsites
iii. Megasites
iv. Immersive Experiences (AR/VR)
03. Storytelling Principles for Designers
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Joel Perlgut
UX Designer and Content Strategist
Avanade, Sydney Studio
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What does
narrative
structure look
like?
Exposition
Climax
Resolution
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The Hero’s Journey
5-Act Structure
7-Act Structure
The Story Circle
The Sparkline
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The Digital Story Structure Project, Georgia Tech, Prof. Janet Murray, 2018
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Human’s process their
experience as a story
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User’s don’t care about
products or services.
They care about how that
technology makes them
feels.
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Designers are storytellers
But how are we telling those stories?
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Websites & Apps:
The Sparkline
The Narrative Design of…
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The Sparkline: Persuasive Storytelling
Duarte Design, 2022
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The Sparkline: Persuasive Storytelling
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The Sparkline: Persuasive Storytelling
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Ebay.com.au
How can designers think about
persuasive storytelling?
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The Sparkline: Ebay Experience
Eye a
zoomer
wearing
Yeezys
Browse
for
sneakers
online
Compare
prices on
Ebay
Buy new
Reeboks
Non-stop
rain, buy
dehumidifier
Rain
continues,
shoes wet
It feels
like these
sneakers
will never
dry…
The
sneakers
don’t feel
the same
Duarte Design, 2022
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Microsites: The Joke
The Narrative Design of…
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Swords2guns.com
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What can jokes teach us about design?
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Jerry Seinfeld's Theory of Jokes
01. Set up
02. Punch line
03. Tag
Jerry Seinfeld: How to Write a Joke, New York Times, 2012
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Guns2Swords.com: Joke Structure
01. Set up: Play on the Bible verse: “Swords to Ploughshares”
02. Punch line: A website that updates this bible verse to the
modern era.
03. Tag: A manifesto titled: “are guns a phallic symbol?”
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‘Megasites:’
The Story Circle
The Narrative Design of…
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The Endless Scroll… Just One More Click…
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Dan Harmon’s Story Circle
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Dan Harmon’s Story Circle
Feeling bored
Picks up their
phone
Scroll
through the
news feed
Eventually
sharing a
meme with a
friend
The Facebook
Feedback Loop
They laugh
and put down
their phone
They get a
notification
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Immersive Experiences
(AR/VR): The Fractal
The Narrative Design of…
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What can we learn from
Immersive Technology?
Beat Saber, 2019
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The Medium is the Message
spatial dimension
Books Film / TV Websites /
Video Games
Immersive
(AR/VR)
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A simple story about
throwing pokéballs at
cute creatures…
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The Real Story of Pokémon Go…
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When there is no frame,
we look where we please,
act on what we are
compelled to respond to,
and respond to our
environment as it, in
turn, responds to us.
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Her, Spike Jonze, 2013
The Immersive World of David O’Reilly
Simulation, Instagram filter, 2019
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Everything,
Everywhere,
All at Once
Everything, 2017
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Fractal Story Structure
Where the fraction, contains the whole
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Fractal Story Structure
Where the fraction, contains the whole
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Storytelling Principles
for Designers
The Narrative Design of…
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3 Storytelling Principles for UX
01. Different technologies demand different approaches to story
02. Your design’s story is co-created with your user
03. Different stories create different relationships with your user
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1. Different technologies demand different
approaches to story
The Story Circle
Megasites
linear, repeating
The Sparkline
Websites
Linear, finite
The Fractal
Immersive Technology
non-linear, repeating or finite
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2. Your design’s story is co-created with your
user
The Autership to Co-Authorship Scale
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3. Different stories create different
relationships with your user
Audience
Consumer
User
Customer
Player
Interactor
Passive Engagement
Active Co-Creation
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Designers are storytellers…
So bring your story to the table