Slide 6
Slide 6 text
Reason, James, Human Error, Cambridge University Press; 1st edition (October 26, 1990).
TWO CATEGORIES of HUMAN ERROR
1. Person Approach: Examines errors of individuals in areas of
deficit such as forgetfulness, carelessness,
negligence and similar.
2. Systemic Approach: Blames human error on organizational
mishaps or structural systems that are
difficult to master.