Slide 1
Slide 1 text
Annie Hoang | Spectrum Tokyo Festival 2023
Designing for
Diverse Minds
Embracing Inclusivity in Teaching Design Thinking
Slide 2
Slide 2 text
Spectrum Tokyo Fest 2023 Annie Hoang
Annie Hoang
Rakuten Group, Inc.
UX Designer & Researcher
Design Thinking Workshop Facilitator
LinkedIn : @anniehoang-design
X : @makeit_annieway
Slide 3
Slide 3 text
Spectrum Tokyo Fest 2023 Annie Hoang
Slide 4
Slide 4 text
Spectrum Tokyo Fest 2023 Annie Hoang
Slide 5
Slide 5 text
Spectrum Tokyo Fest 2023 Annie Hoang
Slide 6
Slide 6 text
Spectrum Tokyo Fest 2023 Annie Hoang
Slide 7
Slide 7 text
Spectrum Tokyo Fest 2023 Annie Hoang
How might we craft an inclusive & engaging
workshop experience for a diverse audience, to
foster meaningful participation, and collectively
elevate the workshop output?
Slide 8
Slide 8 text
Spectrum Tokyo Fest 2023 Annie Hoang
Workshop structure Role of a facilitator Delivery techniques
Slide 9
Slide 9 text
Spectrum Tokyo Fest 2023 Annie Hoang
Crafting a workshop structure 🗓
Slide 10
Slide 10 text
Spectrum Tokyo Fest 2023 Annie Hoang
Have a
clear agenda
Crafting a workshop structure
Slide 11
Slide 11 text
Spectrum Tokyo Fest 2023 Annie Hoang
Have a
clear and specific
agenda
Crafting a workshop structure
Slide 12
Slide 12 text
Spectrum Tokyo Fest 2023 Annie Hoang
(for out of scope discussions)
But make sure to come back to it
Have a
parking lot
Crafting a workshop structure
Slide 13
Slide 13 text
Spectrum Tokyo Fest 2023 Annie Hoang
📣 Your role as the facilitator
Slide 14
Slide 14 text
Spectrum Tokyo Fest 2023 Annie Hoang
Facilitation Myth:
You need to come up with the best
solution if you are the facilitator
Slide 15
Slide 15 text
Spectrum Tokyo Fest 2023 Annie Hoang
You need to come up with the best
solution if you are the facilitator
Facilitation Myth:
Slide 16
Slide 16 text
Spectrum Tokyo Fest 2023 Annie Hoang
Facilitation Mindset:
Be the guide,
Not the hero
Slide 17
Slide 17 text
Spectrum Tokyo Fest 2023 Annie Hoang
Be impartial
͋͘·Ͱ·ͱΊͰɺެฏͳཱ
Facilitation Mindset:
Slide 18
Slide 18 text
Spectrum Tokyo Fest 2023 Annie Hoang
Cultivating delivery dynamics 🎉
Slide 19
Slide 19 text
Spectrum Tokyo Fest 2023 Annie Hoang
Facilitation techniques
(With the 2-pizza rule)
🍕 Amazon’s 2-pizza rule: every meeting should be small enough that attendees could be fed
with two large pizza. This helps prevent groupthink, a phenomenon that occurs when a large
group's need for consensus overrides the judgment of individual group members.
Avoid
group-think
Slide 20
Slide 20 text
Spectrum Tokyo Fest 2023 Annie Hoang
Facilitation techniques
1. Encourage individual thinking
2. Rotate discussion leaders
3. Use anonymity for idea sharing
Techniques to combat
group-think
Slide 21
Slide 21 text
Spectrum Tokyo Fest 2023 Annie Hoang
Give clear
instructions
Facilitation techniques
WHAT WHY HOW
Slide 22
Slide 22 text
Spectrum Tokyo Fest 2023 Annie Hoang
Energy management
Facilitation techniques
Slide 23
Slide 23 text
Spectrum Tokyo Fest 2023 Annie Hoang
Understand and embrace
diverse perspectives
Tailor the facilitation
direction to the need of
your audience
Key takeaways:
Slide 24
Slide 24 text
Spectrum Tokyo Fest 2023 Annie Hoang
Engaging &
Diverse group
of audience
Inclusive learning
environment
Meaningful
Discussions
Slide 25
Slide 25 text
͝ਗ਼ௌ͋Γ͕ͱ͏͍͟͝·ͨ͠!
Thank you for listening. Let’s connect
https://bento.me/anniehoang Anniehoang-design