Jared Ponchot // @jponch // Digital PM Summit 2013
Design Process & Deliverables in the Responsive Age
DESIGNING ON PURPOSE
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HI, MY NAME IS JARED
PONCHOT, AND I’M A DESIGNER
not a project manager
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“
— Denise Scott Brown
PUT A GROUP OF ARCHITECTS, URBAN DESIGNERS AND
PLANNERS IN A SIGHT-SEEING BUS AND THEIR ACTIONS
WILL DEFINE THE LIMITS OF THEIR CONCERNS. THE
ARCHITECTS WILL TAKE PHOTOGRAPHS OF THE BUILDINGS,
OR HIGHWAYS OR BRIDGES. THE URBAN DESIGNERS WILL
WAIT FOR THAT MOMENT WHEN ALL THREE ARE
JUXTAPOSED. THE PLANNERS WILL BE TOO BUSY TALKING
TO LOOK OUT OF THE WINDOW.
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“
— Jason Santa Maria, August 2005
Photo by Adam Wintle http://stuffandnonsense.co.uk/blog/about/a_list_taken_apart
A list apart has always tried to be one of those sites at the
front of the pack. We don't support 800 x 600 anymore,
nor do we 640 x 480. Do you? People ipped when sites
stopped supporting 640 x 480... now no one says a word.
ings change. Trust me, you are going to see more sites
stretching out their legs and putting their feet up.
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MO’ DEVICES
MO’ PROBLEMS
Photo wallpaper of Notorious BIG from alphacoders.com
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PURPOSE, NOT PREFERENCE
PRIORITY, NOT PLACEMENT
SYSTEMS, NOT PAGES
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“
— Victor Papanek
DESIGN IS THE CONSCIOUS EFFORT
TO IMPOSE A MEANINGFUL ORDER
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Audi A7 Sportback plans from the-blueprints.com
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Audi A7 Sportback plans from the-blueprints.com
‣
REQUREMENTS GATHERING
‣
CONCEPT DESIGN
‣
MARKET RESEARCH
‣
TEST CAR
‣
FINAL DESIGN
WHISPER DOWN THE
LANE DESIGN
Photo from http://failblog.cheezburger.com
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WHY HAVE WE
DONE IT THIS WAY?
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ALLITERATION is
ALMOST
ALWAYS
AWESOME
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FAMILIARITY IS
FANTASTIC
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“
— Paul Rand
THE PUBLIC IS MORE FAMILIAR WITH BAD
DESIGN THAN GOOD DESIGN. IT IS, IN EFFECT,
CONDITIONED TO PREFER BAD DESIGN, BECAUSE
THAT IS WHAT IT LIVES WITH. THE NEW BECOMES
THREATENING, THE OLD REASSURING.
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DIVISION OF LABOR
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STRATEGISTS UX/DESIGNERS FRONTEND DEVS BACKEND DEVS
DIVISION OF LABOR
“
— Fred Brooks
9 WOMEN CAN’T MAKE
A BABY IN 1 MONTH!
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⌘N
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KEEP EVERYONE FOCUSED
ON PURPOSE & CONTENT
not process or deliverables
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CREATE LIGHTER WEIGHT,
LIVING DELIVERABLES
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THE BIG
REVEAL
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DISCOVER
strategists
DESIGN
designers
DEVELOP
developers
DEPLOY
client & users
INSTEAD OF THIS ...
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PURPOSE CONTENT
STYLE
STRATEGY
DESIGN
DEVELOPMENT
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PURPOSE
CONTENT
STYLE
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DESIGN IS PROBLEM DISCOVERY
& problem Solving
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“
— Albert Einstein
IF I HAD AN HOUR TO SOLVE A PROBLEM AND MY LIFE
DEPENDED ON THE SOLUTION, I WOULD SPEND THE FIRST
55 MINUTES DETERMINING THE PROPER QUESTION TO
ASK, FOR ONCE I KNOW THE PROPER QUESTION, I COULD
SOLVE THE PROBLEM IN LESS THAN 5 MINUTES.
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http://www.youtube.com/watch?v=SnXtuktNdlM
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No content
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WHAT WILL THAT GET YOU?
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THE RIGHT QUESTIONS CAN
HELP THE CLIENT DO THEIR JOB,
& SET YOU UP TO DO YOURS
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“
— Andy Rutledge
YOU MAY BE SURPRISED, BUT I
NEVER ASK DESIGN-RELATED
QUESTIONS IN DESIGN PROJECT
DISCOVERY MEETINGS.
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“
— Andy Rutledge
THE REASON I DON’T ASK DESIGN
QUESTIONS OF THE CLIENT IS THE SAME
REASON AN ARCHITECT DOESN’T ASK
THE CLIENT WHAT PSI THE BUILDING’S
LOAD-BEARING FOUNDATIONAL
STRUCTURES WILL NEED TO ENDURE.
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WE CAN’T SOLVE PROBLEMS FOR
OUR CLIENTS BASED ON THEIR
PERSONAL PREFERENCES IN
COLOR, TYPOGRAPHY & TEXTURE!
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Photo from http://www.deceptology.com/2010/04/upside-down-world-map-shows-north-is-up.html
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Tesco Subway Store in South Korea image from littledoremi.com
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What is the sum of 3+3?
What numbers can be added up to 6?
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photo from theofficedealer.com
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“
— Harry West, Contimuum
I WANTED TO LOOK AT THE PROBLEM
AS THOUGH I’D JUST STEPPED OFF A
SPACESHIP FROM MARS.
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Photo from http://optigarden.com/tag/coffee-grounds/
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Swiffer photo from ivillage.com
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CONTEXT &
RELATIONSHIP
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photo from washingtoncitypaper.com
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Washington Post: Stop & Hear the Music http://www.youtube.com/watch?v=hnOPu0_YWhw
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WHERE & WHEN YOU ASK
REALLY MATTERS!
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http://bit.ly/187yUef
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CREATE WONDER
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PURPOSE
STATEMENT
‣ Keeps things on track when they’re going off the rails
‣ Generates big ideas
‣ Helps simplify complexity
‣ Helps communicate and facilitate organizational change
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HAVE A STAR TO SAIL
YOUR SHIP BY
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PURPOSE
CONTENT
STYLE
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FOCUS ON PRIORITY,
NOT POSITION!
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“
— Jeffrey Zeldman
LOREM IPSUM DOLOR SIT
AMET, CONSECTETUR
ADIPISCING ELIT.
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“
— Jeffrey Zeldman
DESIGN IN THE ABSENCE OF
CONTENT IS NOT DESIGN,
IT’S DECORATION.
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DESIGNING WITH
CONTENT & HIERARCHY
‣ Content Model
‣ Display Model
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THE CONTENT MODEL
Documents ...
‣ the types of content your project needs
‣ the discrete attributes that make up each content type
‣ the relationships between them
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http://bit.ly/13FTHlG
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No content
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THE DISPLAY MODEL
Documents...
‣ the types of displays your project needs
‣ the discrete components that make up each display
‣ the hierarchy of those components
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COMPONENT
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THE DISPLAY MODEL
‣ Content Types (e.g. article, recipe, episode, etc.)
‣ Listings (e.g. blog, search results, etc.)
‣ Top Level Pages (e.g. homepage, category pages, section pages, etc.)
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PURPOSE
CONTENT
STYLE
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STYLE IS POWERFUL!
STYLE ISN’T POWERLESS!
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AVOIDING THE WHIM WINDS
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PURPOSE COMES FIRST
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SEEK EVALUATION,
NOT CREATION
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EMBRACE METAPHOR
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VERBAL LANGUAGE,
THEN VISUAL LANGUAGE
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INSPIRE
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PURPOSE, NOT PREFERENCE
PRIORITY, NOT PLACEMENT
SYSTEMS, NOT PAGES
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REMEMBER
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THANKS!
Jared Ponchot // @jponch // Digital PM Summit 2013