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Riina
Hellström
@extemporea
Co-‐crea5ng
a
healthy
future
of
work
peoplegeeks.net
@pplgeeks
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Fueled
by
passion,
vast
exper5se
and
a
will
to
succeed
together.
RIINA
HELLSTRÖM
CO-‐FOUNDER,
PARTNER
DIRECTOR
AGILE
ORGANIZATIONAL
DEVELOPMENT
The art of being a great people professional
includes a lot of practice, experience,
successes, fails, knowledge, smiles, sweat,
tears, laughter, theory, self-discipline, self-
control, energy and trust.
I’m here to do magic with your HR operations
and help you grow healthy organizations.
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HR
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what do you need from HR?
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Human RESOURCES
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Industrial organization vs.
Decentralized/networked organization
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Who makes decisions?
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Rewarding mechanisms?
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Who is doing the
THINKING?
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DIGITALIZATION OF SERVICES AND PRODUCTS REQUIRES THE ORGANIZATION TO MOVE TOWARDS AGILE ENTERPRISE MODELS
AGILE IS THE “HOW” YOU LEAD A DIGITAL ORGANIZATION
“Gartner predicts that, by 2017, 70 percent of successful digital business models will rely on deliberately unstable
processes designed to shift with customers' needs”
- Gartner: Predicts 2015: Digital Business Will Drive a Big Change Revolution
Creating responsive and adaptive customer experiences requires the entire organization to be agile. Making that change
begins with putting in place new governance standards and ways of working.
- McKinsey, 2015 (Xavier Lhuer, et al.) What it takes to deliver breakthrough customer experiences
The hallmark of successful digital organizations is to organize around digital platforms and the consistent customer
experiences they deliver at the core. This requires converging business, technology and functions into agile teams with
autonomy and accountability. This redesign has a ripple effect through many of the organizational systems and
mechanisms: leadership, mandates, performance management, budgeting, matrix design, skills, talent, culture and how
work is done.
Oliver Wyman, 2015, Reframing The Organization For A Digital Future Pt.1
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Moving to today… CHAOS report
Source;
standish
Group,
CHAOS
report
2015,
interview
with
Jennifer
Lynch
h]ps://www.infoq.com/ar5cles/standish-‐chaos-‐2015
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How does work work?
Who is the customer?
What is the value provided?
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FROM THIS
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Scrum
Kanban
LeanKanban
Less
SAFe
Something else agilish…
quique_fs
via
Foter.com
Copyright
Mountain
Goat
Sobware,
Crea5ve
commons
licensed
TO MAKING
THIS WORK!
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SAFe
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WHAT IS HR?
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What is Agile HR?
1. HR for agile:
Designing working HR and management practices for Agile
organizations. “making work work”
2. Agile for HR
Using Agile thinking, methods, workflow, cycles and
collaboration practices in developing HR’s services and
processes.
3. Agile Values
Agilemanifesto and agilehrmanifesto values
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Industrial organization vs.
Decentralized/networked organization
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INITIAL
REPEATABLE
DEFINED
MANAGED
OPTIMIZED
PROCESS
CAPABILITY
MATURITY
MODEL
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How can YOU help HR succeed?
How can you build people operations
TOGETHER?