Am 9. November findet unsere zweite Lean DUS zum Thema HR statt. Dazu haben wir Agile HR Coach Riina Hellström aus Finnland eingeladen. In ihrem Vortrag "Designing people practices for the modern, digital organization requires new talent from HR” spricht sie darüber, warum in modernen Unternehmen Personalarbeit anders gestaltet werden muss
Co-‐crea5ng a healthy future of work
DIRECTOR AGILE ORGANIZATIONAL DEVELOPMENT
The art of being a great people professional
includes a lot of practice, experience,
successes, fails, knowledge, smiles, sweat,
tears, laughter, theory, self-discipline, self-
control, energy and trust.
I’m here to do magic with your HR operations
and help you grow healthy organizations.
what do you need from HR?
Industrial organization vs.
Who makes decisions?
Who is doing the
DIGITALIZATION OF SERVICES AND PRODUCTS REQUIRES THE ORGANIZATION TO MOVE TOWARDS AGILE ENTERPRISE MODELS
AGILE IS THE “HOW” YOU LEAD A DIGITAL ORGANIZATION
“Gartner predicts that, by 2017, 70 percent of successful digital business models will rely on deliberately unstable
processes designed to shift with customers' needs”
- Gartner: Predicts 2015: Digital Business Will Drive a Big Change Revolution
Creating responsive and adaptive customer experiences requires the entire organization to be agile. Making that change
begins with putting in place new governance standards and ways of working.
- McKinsey, 2015 (Xavier Lhuer, et al.) What it takes to deliver breakthrough customer experiences
The hallmark of successful digital organizations is to organize around digital platforms and the consistent customer
experiences they deliver at the core. This requires converging business, technology and functions into agile teams with
autonomy and accountability. This redesign has a ripple effect through many of the organizational systems and
mechanisms: leadership, mandates, performance management, budgeting, matrix design, skills, talent, culture and how
work is done.
Oliver Wyman, 2015, Reframing The Organization For A Digital Future Pt.1
Moving to today… CHAOS report
Source; standish Group, CHAOS report 2015, interview with Jennifer Lynch
How does work work?
Who is the customer?
What is the value provided?
Something else agilish…
quique_fs via Foter.com
Copyright Mountain Goat Sobware, Crea5ve commons licensed
WHAT IS HR?
What is Agile HR?
1. HR for agile:
Designing working HR and management practices for Agile
organizations. “making work work”
2. Agile for HR
Using Agile thinking, methods, workflow, cycles and
collaboration practices in developing HR’s services and
3. Agile Values
Agilemanifesto and agilehrmanifesto values
Industrial organization vs.
PROCESS CAPABILITY MATURITY MODEL
How can YOU help HR succeed?
How can you build people operations