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Overexposed

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@souvikdg

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Miranj

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“…they [designers] worry about stuff, not in general but in particular, the fine detail of stuff, the stuff that we build our lives from; they worry about it so we don’t have to. The Genius of Design

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It's the little things.

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It’s the little things.

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We build tools…

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…and every tool has two sides.

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Let’s look back at computers…

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…they’ve evolved…

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…from floor space to inches…

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…but more importantly, they now expose far less complexity to the users.

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Exposures

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URLs

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http://aircel.com ↓ http://www.aircel.com/AircelWar/

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http://www.hindustantimes.com/business- news/WorldEconomy/Petrol-diesel-prices- may-go-up-this-week/Article1-1011191.aspx

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http://www.hindustantimes.com /business-news /WorldEconomy /Petrol-diesel-prices-may-go-up-this-week /Article1-1011191.aspx

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http://www.bbc.co.uk /news /world-asia-21408029

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http://www.thehindu.com /todays-paper /tp-national /tp-newdelhi /allahabad-stampede-toll-36 /article4405705.ece

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http://www.hindustantimes.com /India-news /UttarPradesh /Allahabad-stampede-death-toll-mounts- to-36-probe-ordered /Article1-1009801.aspx

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http://www.firstpost.com /india /allahabad-stampede-at-least-36-dead-many- injured-620131.html

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http://www.nytimes.com /2013 /02 /12 /world /asia /deadly-stampede-at-hindu-festival-that- draws-millions.html

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Actions

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Input

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Errors

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Copy

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Solutions

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Empathy

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It’s important to step into the user’s shoes…

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…but it ain’t easy!

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Stages of Competence

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1. Unconscious incompetence

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2. Conscious incompetence

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3. Conscious competence

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4. Unconscious competence

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1. Unconscious incompetence 2. Conscious incompetence 3. Conscious competence 4. Unconscious competence

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Product creators, designers are unconsciously competent at the technicalities.

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We’re not just experts at designing, but we’re also expert users.

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“ Just because you’ve always done it that way doesn’t mean it’s not incredibly stupid. Despair Poster

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Implementation should follow interface.

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Business should follow behaviour.

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Align business and design goals with user goals.

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“ People ignore design that ignores people. Frank Chimero

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The web is an amazing platform.

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Am I overexposing implementation details?

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Let’s not overexpose.

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• Laurel and Hardy — http://www.flickr.com/photos/tom-margie/1536404154/ • Biryani — http://www.flickr.com/photos/avlxyz/3643374430/ • Spice Bag — http://www.flickr.com/photos/30991136@N04/3679973761/ • Hammer — http://commons.wikimedia.org/wiki/File:Intentions_II.jpg • Harvard Mark I — http://en.wikipedia.org/wiki/File:Harvard_Mark_I_Computer_-_Input-Output_Details.jpg • IBM 5150 — http://www.flickr.com/photos/wizzer/5357865167/ • Apple Lisa II — http://commons.wikimedia.org/wiki/File:Apple_Lisa-2-IMG_1730.jpg • Macbook Pros — http://www.flickr.com/photos/wza/3040805966/ • iPad — http://en.wikipedia.org/wiki/File:IPad_2_Smart_Cover_at_unveiling_crop.jpg