Overexposed

Design, esp. on the web, is not just pixel perfection. It is perhaps as important, if not more, to deliver a friendly and coherent experience from the very first point of interaction.

Behind the scenes every product is driven by a complex system, the internals of which — be it technology, implementation or business speak — are far from comforting for users. However, often as designers or as product/business owners, we overlook such elements that trickle through our products and expose themselves leading to a disconcerting experience.

There’s a video recording too: http://hasgeek.tv/metarefresh/2013/495-overexposed

Transcript

1. Overexposed
2. @souvikdg
3. Miranj
6. “…they [designers] worry about stuff, not in general but in particular, the fine detail of stuff, the stuff that we build our lives from; they worry about it so we don’t have to. The Genius of Design
7. It's the little things.
8. It’s the little things.
10. We build tools…
11. …and every tool has two sides.
13. Let’s look back at computers…
20. …they’ve evolved…
21. …from floor space to inches…
22. …but more importantly, they now expose far less complexity to the users.
23. Exposures
24. URLs
25. http://aircel.com ↓ http://www.aircel.com/AircelWar/
26. http://www.hindustantimes.com/business- news/WorldEconomy/Petrol-diesel-prices- may-go-up-this-week/Article1-1011191.aspx
27. http://www.hindustantimes.com /business-news /WorldEconomy /Petrol-diesel-prices-may-go-up-this-week /Article1-1011191.aspx
28. http://www.bbc.co.uk /news /world-asia-21408029
29. http://www.thehindu.com /todays-paper /tp-national /tp-newdelhi /allahabad-stampede-toll-36 /article4405705.ece
30. http://www.hindustantimes.com /India-news /UttarPradesh /Allahabad-stampede-death-toll-mounts- to-36-probe-ordered /Article1-1009801.aspx
31. http://www.firstpost.com /india /allahabad-stampede-at-least-36-dead-many- injured-620131.html
32. http://www.nytimes.com /2013 /02 /12 /world /asia /deadly-stampede-at-hindu-festival-that- draws-millions.html
33. Actions
38. Input
47. Errors
52. Copy
59. Solutions
63. Empathy
64. It’s important to step into the user’s shoes…
65. …but it ain’t easy!
66. Stages of Competence
67. 1. Unconscious incompetence
68. 2. Conscious incompetence
69. 3. Conscious competence
70. 4. Unconscious competence
71. 1. Unconscious incompetence 2. Conscious incompetence 3. Conscious competence 4. Unconscious competence
72. Product creators, designers are unconsciously competent at the technicalities.
73. We’re not just experts at designing, but we’re also expert users.
74. “ Just because you’ve always done it that way doesn’t mean it’s not incredibly stupid. Despair Poster
75. Implementation should follow interface.
76. Business should follow behaviour.
77. Align business and design goals with user goals.
78. “ People ignore design that ignores people. Frank Chimero
79. The web is an amazing platform.
80. Am I overexposing implementation details?
81. Let’s not overexpose.
82. • Laurel and Hardy — http://www.flickr.com/photos/tom-margie/1536404154/ • Biryani — http://www.flickr.com/photos/avlxyz/3643374430/ • Spice Bag — http://www.flickr.com/photos/30991136@N04/3679973761/ • Hammer — http://commons.wikimedia.org/wiki/File:Intentions_II.jpg • Harvard Mark I — http://en.wikipedia.org/wiki/File:Harvard_Mark_I_Computer_-_Input-Output_Details.jpg • IBM 5150 — http://www.flickr.com/photos/wizzer/5357865167/ • Apple Lisa II — http://commons.wikimedia.org/wiki/File:Apple_Lisa-2-IMG_1730.jpg • Macbook Pros — http://www.flickr.com/photos/wza/3040805966/ • iPad — http://en.wikipedia.org/wiki/File:IPad_2_Smart_Cover_at_unveiling_crop.jpg