Reviewing and Improving Workflow and Productivity: Methods and Tools

by Cynthia "Arty" Ng

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REVIEWING AND IMPROVING WORKFLOW AND PRODUCTIVITY: METHODS AND TOOLS March 8, 2017 Cynthia Ng @TheRealArty

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Kuribo. (2008). Red panda eating. Wikimedia Commons. https://commons.wikimedia.org/wiki/File:Red_Panda_eating.jpgCC BY-SA 2.0

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SOME CONTEXT

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UNDERSTANDING WORKFLOW

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FLOWCHART

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TASK ANALYSIS

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Reidsma, M. (2013). Slide 38. Websites are for People. http://matthew.reidsrow.com/articles/29CC BY-NC-SA 3.0

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JOURNEY SHEET

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TYPES OF MATERIAL Hardcover Trade Paperpack Children's Fiction Children's Non-Fiction Magazine Newspaper DVD

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SWIM LANES

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Kerr, P. (2006). Swimlanes ﬂowchart of a business process. Wikimedia Commons. Public Domain. https://commons.wikimedia.org/wiki/File:Approvals.jpg

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QUESTIONS TO ASK Does the order make sense? Which steps are flexible in the ordering? Conditional upon other steps being completed? Can specific steps be done more efficiently? How many people are involved? Can it be reduced? Is the most suitable person doing each step? Is the process consistent? Consistent with other departments?

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THE IDEAL WORKFLOW

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REORGANIZATION

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CARD SORT VARIANTS

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Rosenfeld Media. (2009). CS002: Figure 1.2. https://www.ﬂickr.com/photos/rosenfeldmedia/3344341528CC BY 2.0

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GETTING TO THE IDEAL

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TOOLS TO INCREASE PRODUCTIVITY

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KEEPASS (KEYCHAIN) Reichl, D. (2010). KeePass Main Window. Free license. https://en.wikipedia.org/wiki/File:KeePass_Main.png

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TOTAL COMMANDER (MUCOMMANDER)

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NOTEPAD2

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IRFANVIEW

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LIGHTSCREEN

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PDFTK PDF Labs. (2014). PDFtk Free. . https://www.pdﬂabs.com/tools/pdftk-the-pdf-toolkit/

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SUBLIME TEXT Roe, A. (2012). Sublime Text 2. Copyrighted/Fair Use. https://en.wikipedia.org/wiki/File:Sublime-text-2-screenshot.png

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