組織がアジャイルになっていく道を歩んだ時、「少しだけうまくやれたこと」と「うまくやれなかったこと」/ When an organization is on the road to becoming agile, "what we did a little better" and "what we didn't do as well"

by yohhatu

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૊৫͕ΞδϟΠϧʹͳ͍ͬͯ͘ಓΛาΜͩ࣌ɺ ʮগ͚ͩ͠͏·͘΍Εͨ͜ͱʯͱ ʮ͏·͘΍Εͳ͔ͬͨ͜ͱʯ IUUQTVOTQMBTIDPNQIPUPT%L+@(J2& 3FHJPOBM4DSVN(BUIFSJOH5PLZP ΪϧυϫʔΫε தଜɹ༸ !ZPIIBUV

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தଜɹ༸ :PI/BLBNVSB ✔ΪϧυϫʔΫε (VJME8PSLT*OD ✔ݱ৔ίʔνΞδϟΠϧίʔνऔక໾ ✔ओͳೝఆࢿ֨ ✔"EWBODFE$FSUJpFE4DSVN.BTUFS ✔$FSUJpFE4DSVN.BTUFS ✔$FSUJpFE4DSVN1SPEVDU0XOFS ✔$FSUJpFE"HJMF-FBEFSTIJQ* ✔$FSUJpFE-F441SBDUJUJPOFS ✔IUUQBCPVUNFZPIIBUV

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ࢀߟɿΪϧυϫʔΫεͷ͜ͱ ✔ ໦ ͷεϙϯαʔηογϣϯ ʮΪϧυϫʔΫεͷӽڥ͢ΔϓϩδΣΫτ ͷਐΊํʯͰ͓࿩͠·͢

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IUUQTWJTVBMIVOUDPNQIPUP ஫ҙ఺

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஫ҙ఺ ✔౰࣌ࣗ෼͕ݟ͍༷͑ͯͨࢠͷײ͡ํͰ͢ ✔εϥΠυ͸ެ։͠·͢ ✔ࣸਅࡱӨ͸γϟολʔԻ΁ͷ഑ྀΛ͓ئ ͍͠·͢

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IUUQTVOTQMBTIDPNQIPUPT#GQID$WIM& ࠓ೔ͷΰʔϧ

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ηογϣϯ֓ཁ ͜ͷηογϣϯͰ͸ɺ૊৫͕ΞδϟΠϧͳՁ஋؍΍ߟ͑ํɺͦ Εʹࠜͨ͟͠׆ಈΛ͏·͘Ͱ͖ΔΑ͏ʹͳΔͨΊʹऔΓ૊ΜͰ ͖ͨࣄྫΛ͓࿩͠·͢ɻ ૊৫ͷதͷҰһͱͯ͠΍͍ͬͯͨ ੲͷ ࣄྫɺΪϧυϫʔΫεͷ ݱ৔ίʔνͱ༷ͯ͠ʑͳݱ৔Λ֎͔Βࢧԉ͍ͯͨ͠ࣄྫΛ͓࿩Ͱ ͖Ε͹ͱࢥ͍·͢ɻ Έͳ͞Μͷ૊৫͕ΞδϟΠϧʹͳ͍ͬͯ͘ώϯτʹͳΕ͹ͱߟ͑ ͍ͯ·͢ɻ

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෼ޙʹͳ͍ͬͯΔͱخ͍͠ঢ়ଶ l૊৫z͕มΘ͍ͬͯ͘͜ͱʹऔΓ૊ΜͰ͍͍͘Δਓɺ ʹͱͬͯʮ͋͊ͦ͏͍͏͜ͱ΋͋ΔΜͩͳʯͱώϯτ ͕ಘΒΕ͍ͯΔ

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IUUQTVOTQMBTIDPNQIPUPT&'*WB:-"#N6 ఻͍͑ͨ͜ͱ

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✔૬खͦͷ΋ͷͷ͜ͱΛ஌Δ ✔૬खͷঢ়گΛίϯτϩʔϧ͢Δ͜ͱ͸Ͱ ͖ͳ͍ ఻͍͑ͨ͜ͱ IUUQTVOTQMBTIDPNQIPUPT&'*WB:-"#N6

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✔ʮ͋ΓํʯͰ͸ͳ͘ʮ΍Γํʯʹ ͩ͜Θͬͯ͠·ͬͨ ✔૊৫ΛϓϩμΫτͱͯ͠ΈΔ ✔ܦӦऀͱڞʹาΉ ໨࣍

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IUUQTVOTQMBTIDPNQIPUPTVW5RI"OBGT ʮ͋ΓํʯͰ͸ͳ͘ʮ΍Γํʯʹ ͩ͜Θͬͯ͠·ͬͨ

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✔9೥ࠒɺ͋Δࣄۀձࣾ ✔ࣗ෼͸స৬૊ ✔ϓϩμΫτͷ࡞ΓํΛτοϓμ΢ϯ͔Β ม͔͑ͨͬͨ ίϯςΩετ IUUQTVOTQMBTIDPNQIPUPTVW5RI"OBGT

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✔νʔϜ͋ͬͨϓϩμΫτνʔϜ΁ͷΞ δϟΠϧͳ͋Γํɺ΍Γํͷಋೖ ✔ܦӦਞͱͷఆظతͳϥϯν.5( ✔ࣾ಺ษڧձ औΓ૊Μͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTVW5RI"OBGT

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✔΍Γํ͸มԽ͕ͨ͠ɺ͋ΓํͷมԽ·Ͱ ͸ࢸΒͳ͔ͬͨ ✔ܦӦਞͱͷظ଴͕͢Γ͍͋ͬͯͳ͔ͬͨ ✔ʮ͜Ε·Ͱͷ΍Γํʯͱରཱ࣠ʹͳͬͯ ͠·ͬͨ ى͖ͨ͜ͱ IUUQTVOTQMBTIDPNQIPUPTVW5RI"OBGT

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✔΍Γํ͸มԽ͕ͨ͠ɺ͋ΓํͷมԽ·Ͱ ͸ࢸΒͳ͔ͬͨ ✔;Γ͔͑ΓɺนʹషͬͨλεΫϘʔυɺே ձͳͲ΍Γํ͸มΘͬͨ ✔΍Δ͜ͱʹ೤ڰ͠Ձ஋؍·Ͱ͸఻͖͑Εͳ ͔ͬͨ ى͖ͨ͜ͱ IUUQTVOTQMBTIDPNQIPUPTVW5RI"OBGT

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✔ܦӦਞͱͷظ଴͕͢Γ͍͋ͬͯͳ͔ͬͨ ✔ݴ༿Λͦͷ··ड͚ࢭΊͯ͠·͍ͬͯͨ ✔΋ͬͱܦӦ͕ߟ͍͑ͯΔ͜ͱɺײ͍ͯ͡Δ ͜ͱʹࣖΛ܏͚ΔͱΑ͔ͬͨ ͔΋͠Εͳ͍ʣ ى͖ͨ͜ͱ IUUQTVOTQMBTIDPNQIPUPTVW5RI"OBGT

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✔ʮ͜Ε·Ͱͷ΍Γํʯͱରཱ࣠ʹͳͬͯ ͠·ͬͨ ✔ࠓͷ΍Γํͷഎܠ΍ͦΕΛબ୒ͨ͜͠ͱʹ ໨͕޲͔ͳ͔ͬͨ ✔lม͑Δ͜ͱzΛٸ͍Ͱ͠·ͬͨ ى͖ͨ͜ͱ IUUQTVOTQMBTIDPNQIPUPTVW5RI"OBGT

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✔8IBUͰ͸ͳ͘8IZʹ஧੣Λ੤͏ ✔ଞऀͷपΓͷ෩ܠɺঢ়گΛ஌Δ ✔͜Ε·ͰͷੵΈॏͶʹ͸ܟҙΛ෷͏ ✔͏·͘ߦ͍ͬͯΔ͜ͱ΋౰વ͋Δ ֶΜͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTVW5RI"OBGT

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IUUQTVOTQMBTIDPNQIPUPTM0S&C.+C ૊৫ΛϓϩμΫτͱͯ͠ΈΔ

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✔೥ࠒͷ࿩ ✔ࣄۀձࣾ ✔ݱ৔ίʔνͱ͍͏ཱͪҐஔ ίϯςΩετ IUUQTVOTQMBTIDPNQIPUPTM0S&C.+C

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✔νʔϜˠνʔϜˠϓϩμΫτνʔϜ ͱ͍͏Α͏ʹঃʑʹ޿Ί͍ͯͬͨ ✔εςʔΫϗϧμʔͱͷนଧͪͱ͍͏໊ͷ ૬ஊ औΓ૊Μͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTM0S&C.+C

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✔εΫϥϜνʔϜΛ΍ΊͯɺਓͰΧϯόϯӡ༻ͯ͠ ͖ͨ൒೥ؒͷي੻ ✔IUUQTCV⒎MZ6NK:O ✔ܦӦऀͱ΋ɺݱ৔ͱ΋ʮڞײʯͷελϯεͰدΓఴ ͍ɺมԽʹڧ͍૊৫ʹ ✔IUUQTCV⒎MZEJBFY ࢀߟ৘ใɿ͜ͷݱ৔ͷ͓࿩

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✔ʮ·ͣ΍ͬͯΈΑ͏ʯ͕ݸਓɺνʔϜɺ ૊৫Ͱ౰ͨΓલʹͳͬͨ ✔૊৫ΛϓϩμΫτͱͯ͠ΈΔߟ͑ํΛ͢ ΔΑ͏ʹͳͬͨ ى͖ͨ͜ͱ IUUQTVOTQMBTIDPNQIPUPTM0S&C.+C

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✔ʮ·ͣ΍ͬͯΈΑ͏ʯ͕ݸਓɺνʔϜɺ ૊৫Ͱ౰ͨΓલʹͳͬͨ ✔ ײ֮త͕ͩ ΍ͬͯΈͯ·͍ͣ͜ͱ͕͓͖ ͨΒ஥͔ؒΒϑΟʔυόοΫΛ΋Β͑Δײ͡ ✔ํ޲ੑͱࣗ཯ੑ͕͍͍όϥϯεʹ͋Δ ى͖ͨ͜ͱ IUUQTVOTQMBTIDPNQIPUPTM0S&C.+C

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✔૊৫ΛϓϩμΫτͱͯ͠ΈΔߟ͑ํΛ͢ ΔΑ͏ʹͳͬͨ ✔ԾઆΛཱͯͯɺݕূ͢Δ ✔ݕূ͢ΔλΠϛϯάͱޙ໭Γͷ৚݅ϙΠϯ τΛܾΊ͓ͯ͘ ى͖ͨ͜ͱ IUUQTVOTQMBTIDPNQIPUPTM0S&C.+C

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✔૬ஊ͔ΒೖΔ͜ͱͰ༨നΛ࡞Δ ✔ଞऀ͕৐ͬͯ͘Δ·Ͱ଴ͭ ֶΜͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTM0S&C.+C

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✔૬ஊ͔ΒೖΔ͜ͱͰ༨നΛ࡞Δ ✔ʮ͜͏͢Δ͜ͱʹܾΊͨʯʮ͜͏͠Α͏ʯ ʮ͜͏ͨ͠ํ͕͍͍ʯΑΓʮ͜͏ײ͍ͯ͡Δ͚ Ͳ͋ͳͨ͸Ͳ͏ʁʯʮԿ͕ݟ͍͑ͯΔʁʯ ֶΜͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTM0S&C.+C

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✔ଞऀ͕৐ͬͯ͘Δ·Ͱ଴ͭ ✔ʮࠓ͜ͷॠؒʯͷؔ৺ࣄ͸ࣗ෼ͱ͸ҧ͏ ✔खΛସ͑඼Λସ͑ɺ࣌΍৔ॴΛସ͑ɺ఻͑ ͚ͭͮΔ ֶΜͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTM0S&C.+C

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IUUQTVOTQMBTIDPNQIPUPTGM$%(HT ܦӦऀͱڞʹาΉ

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✔೥ࠒͷ࿩ ✔ࣄۀձࣾ ✔ݱ৔ίʔνͱ͍͏ཱͪҐஔ ίϯςΩετ IUUQTVOTQMBTIDPNQIPUPTGM$%(HT

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✔Ξ΢τϓοτ͔ΒΞ΢τΧϜʹϑΥʔΧε͢Δϓϩ μΫτνʔϜͷ࡞Γํ ✔IUUQTCV⒎MZPP;0K4 ✔اըͱݱ৔ͷڑ཭͕͖ۙͮɺ0VUQVUΑΓ΋ 0VUDPNFΛ༏ઌ͢Δҙ͕͍ࣝࠜͮͨ ✔IUUQTCV⒎MZ:#"82 ࢀߟ৘ใɿ͜ͷνʔϜͷ׆ಈ

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✔ݱ৔͕ԿΛͯ͠ɺͲ͏͍͏͜ͱ͕ى͖ͯ ͍Δ͔Λମݧͨ͠ ✔ܦӦͱϚωʔδϟʔਞͰΧΠθϯͷαΠ ΫϧΛճͨ͠ ✔ಉ͡ܦӦऀͱͯ͠૊৫Λྑ͘͠Α͏ͱ͠ ͍ͯΔਓʹձ͍ʹߦͬͨ ܦӦऀ͕औΓ૊Μͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTGM$%(HT

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✔ϨϙʔτͰ͸ͳ͘ɺ࣮ࡍʹνʔϜͷ׆ಈ Λݟͨ ✔ேձɺϞϒϫʔΫɺ;Γ͔͑ΓɺλεΫϚωδϝ ϯτʜFUD ✔lͦͷ৔ͷงғؾ΍೤ྔɺ౰ࣄऀͨͪͷ ද৘zΛײ͡औΔ ݱ৔͕ԿΛͯ͠ɺͲ͏͍͏͜ͱ͕ ى͖͍ͯΔ͔Λମݧͨ͠ IUUQTVOTQMBTIDPNQIPUPTGM$%(HT

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✔εϓϦϯτΛिؒͰճ͢Α͏ͳ΋ͷ ✔औΓ૊Ή͜ͱͷ༏ઌॱҐɺ࣍·Ͱͷΰʔϧɺ΍Γ ํͷมԽ ✔֤෦͝ͱͷ࿩୊͔Β૊৫ͷ࿩୊ʹมԽ͠ ͖ͯͨɻ·ͨͦ͜΁ͷ޲͖߹͍ํͷࢹ࠲͕ มΘ͖ͬͯͨ ܦӦͱϚωʔδϟʔਞͰ ΧΠθϯͷαΠΫϧΛճͨ͠ IUUQTVOTQMBTIDPNQIPUPTGM$%(HT

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✔34(5ͰͷΫϦΤʔγϣϯϥΠϯ ҆ా͞Μͷ࿩͕ͱͯ΋ྑ͔ͬͨͷͰɺҰॹ ʹ๚໰ͯ͠ɺσΟεΧογϣϯ͢ΔػձΛ ઃ͚ͨ ಉ͡ܦӦऀͱͯ͠૊৫Λ ྑ͘͠Α͏ͱ͍ͯ͠Δਓʹձ͍ʹߦͬͨ

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✔νʔϜͷ׆ಈ͔Β૊৫શମͷ׆ಈʹ޿ ͕͍ͬͯͬͨ ✔΍Γํ͚ͩͰͳ͘z͋ΓํzͳͲՁ஋؍΋ Ұॹʹͳͬͯ޿͕͍ͬͯΔ ✔ܦӦऀ͕34(5ʹࢀՃ͍ͯ͠Δ ى͖ͨมԽ IUUQTVOTQMBTIDPNQIPUPTGM$%(HT

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✔ΞδϟΠϧΧϧνϟʔΛνʔϜ͔Β૊৫ʹ֦ு͠ɺ 0,3Λ૊Έ߹ΘͤͯϓϩμΫτͷ੒௕ΛՃ଎ͤ͞Δ ✔IUUQTCV⒎MZQ,FEQ ࢀߟ৘ใɿ͜ͷݱ৔ͷ࿩

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✔࣮ࡍʹ΍ͬͯମײͯ͠ΈΔ͜ͱ͕େࣄ ✔zΘ͔Γ͋͑ͳ͍zલఏͰɺ஌Ζ͏ͱ͢Δ ײ֮ ✔ܧଓతͳର࿩Λ؀ڥΛ࡞Δ͜ͱ ֶΜͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTGM$%(HT

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IUUQTVOTQMBTIDPNQIPUPT'#.'DE&" ·ͱΊ

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✔8IBUͰ͸ͳ͘8IZʹ஧੣Λ੤͏ ✔ଞऀͷपΓͷ෩ܠɺঢ়گΛ஌Δ ✔͜Ε·ͰͷੵΈॏͶʹ͸ܟҙΛ෷͏ ✔͏·͘ߦ͍ͬͯΔ͜ͱ΋౰વ͋Δ ֶΜͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTVW5RI"OBGT

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✔૬ஊ͔ΒೖΔ͜ͱͰ༨നΛ࡞Δ ✔ଞऀ͕৐ͬͯ͘Δ·Ͱ଴ͭ ֶΜͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTM0S&C.+C

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✔࣮ࡍʹ΍ͬͯମײͯ͠ΈΔ͜ͱ͕େࣄ ✔lΘ͔Γ͋͑ͳ͍zલఏͰɺ஌Ζ͏ͱ͢Δ ײ֮ ✔ܧଓతͳର࿩Λ؀ڥΛ࡞Δ͜ͱ ֶΜͩ͜ͱ IUUQTVOTQMBTIDPNQIPUPTGM$%(HT

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✔૬खͦͷ΋ͷͷ͜ͱΛ஌Δ ✔૬खͷঢ়گΛίϯτϩʔϧ͢Δ͜ͱ͸Ͱ ͖ͳ͍ ࠶ܝɿ఻͍͑ͨ͜ͱ IUUQTVOTQMBTIDPNQIPUPT&'*WB:-"#N6

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ɿࢥ͍ͬͯͳ͍ ೝ஌͍ͯ͠ͳ͍ ɿࢥ͍ͬͯΔ͚Ͳෆཁͩͱࢥ͏ ɿࢥ͍ͬͯΔ͚ͲͲ͏͍͍͔ͯ͠Θ͔Βͳ͍ ɿͲ͏͍͍͔ͯ͠Θ͔͍ͬͯΔ͚Ͳɺ ੍໿͕ ͋Γ ΍Ε͍ͯͳ͍ ɿͲ͏͍͍͔ͯ͠Θ͔͍ͬͯΔ͚Ͳɺ͏·͘΍ Ε͍ͯͳ͍ ɿ͏·͘΍Ε͍ͯΔͱࢥ͍ͬͯΔ ͓·͚ɿঢ়ଶʹର͢Δೝࣝͷஈ֊

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IUUQTVOTQMBTIDPNQIPUPT+*WCP(-FIP ࢀߟॻ੶

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ࢀߟॻ੶ ✔'FBSMFTT$IBOHF ✔ଞऀͱಇ͘ᴷʮΘ͔Γ͋͑ͳ͞ʯ͔Β࢝ ΊΔ૊৫࿦ ✔ֶश͢Δ૊৫

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૊৫͕ΞδϟΠϧʹͳΔ͜ͱʹ औΓ૊ΜͰ͍Δਓ΁ͷώϯτʹͳΕ͹޾͍Ͱ͢ IUUQTVOTQMBTIDPNQIPUPTZGF@*86