Slide 20
Slide 20 text
20
Customer Journey Mapping
Trigger
Look
around
Deciding Onboarding Installation Use
Qualitative data: recordings / user tests / neuro / user feedback / advisors
Quantitative data: GA4 / BE data / CES / Heatmaps
Gather
ideas Rank Ideas
Experiment
Design
Experiment
Execution
Analyze &
Study