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Is money the only way
to recruit and retain
staff?
Design Leadership, UX Australia
16 November 2022
© Mags Hanley 2022
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Photo by Aron Visuals on Unsplash
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Photo by Kelly Sikkema on Unsplash
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Photo by Matt Walsh on Unsplash
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Photo by Kelly Sikkema on Unsplash
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Money and package
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Money and
package
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Good projects
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Projects
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Culture and working
conditions
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Culture and
working
conditions
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Career development
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Career
advancement
Photo by name_ gravity on Unsplash
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Advice from the
industry
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Kara DeFrias’ suggestion of the components
●Salary
●Benefits
●Vacation/sick time
●Tuition reimbursement
●Conference allowance
●Training budget
Plus: Title
https://karadefrias.medium.com/thinking-beyond-salary-how-to-negotiate-your-best-comp-pa
ckage-421208b03865
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How to
Attract Top
Tech Talent
1. Commitment to diversity and inclusion
2. Transparent and accountable senior
management
3. Culture of coaching and development
https://hbr.org/2021/11/how-to-attract-top-tech-talent
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Job
Sculpting: The
Art of
Retaining
Your Best
People
Job sculpting is the art of matching people to jobs that allow their
deeply embedded life interests to be expressed.
It is the art of forging a customised career path in order to increase
the chance of retaining talented people.
Eight life interests
1. Application of Technology
2. Quantitative Analysis
3. Theory Development and Conceptual Thinking
4. Creative Production
5. Counselling and Mentoring
6. Managing People and Relationships
7. Enterprise Control
8. Influence Through Language and Ideas
https://hbr.org/1999/09/job-sculpting-the-art-of-retaining-your-best-people
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What’s the case for
retention?
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Money
Costs
Recruitment
● $23,000 - $34,000
Time to hire
● 40 days
Contractor to cover
● $1000/day - $40,000
Total : $74,000
Retention costs
● Pay rise - $20,000
● Training budget - $5,000
Total: $25,000
Culture and morale
Loosing people
● Lost productivity as the person
leaves and another skilled up
● Skilling up takes 2-4 weeks
● People leaving can result in more
people resigning
Keeping people
● Continuity of projects
● Happy staff member
● Upskilled person
● Keeping team together for longer
https://www.hcamag.com/au/specialisation/employee-engagement/this-is-how-much-it-costs-to-hire-one-employee/192
036
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So what’s the formula?
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Retention
●Be aware of market rates for salaries – you need to be
competitive!
●Level up pay across roles and people
●Look at the culture of where you are…are people
leaving because of deep seated problems in the
culture?
●Are senior leadership respected and transparent?
●Find what motivates a person – what are their life
interests?
●Career development – actively develop people's careers
and be ready to sculpt their roles to keep them
●Create career paths as the norm for your organisation
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Recruitment
●Be aware of market rates for salaries – you need to be
competitive!
●Work out the best combination of benefits that meet
the needs of the person
●Amp up training and education budgets
●Don’t bullshit on the projects or culture – you may find
someone leaving after 2 months if the work is not as
described or the culture is awful
●Hybrid is the minimum; Remote is a preference
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Mags Hanley
●Career coach and
leadership facilitator
●Long time Digital
Designer with deep
expertise into
Information
Architecture
●Worked in Australia, US
and UK
●Author of Career
Architecture – analyse,
structure and plan your
design career
© Mags Hanley 2022